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Riviera Hotel & Suites South Beach

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Riviera Hotel & Suites South Beach
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2,117 Reviews from our TripAdvisor Community

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There are newer reviews for Riviera Hotel & Suites South Beach
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Showing 1,707: English reviews
Orlando, Florida
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 January 2016 via mobile

After a bad experience at a different south beach hotel, we came to this one and were very pleased. It looks very nice, the rooms are clean and well kept, and it was a good price. When we arrived Lori-Ann checked us in and informed us of everything we needed to know. Check in and was fast and pleasant. Later... More 

Helpful?
Thank Tatiana M
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Wow! How beautiful! It's lovely to receive your perfect 5 star details on Riviera Suites. We thank you for letting us know you enjoyed your visit. We will be sure to let Lori-Ann and Amaury know your hospitality is appreciated. We can't wait to welcome you back for future visits. Cheers! Katrine More 

Philadelphia, Pennsylvania
1 review
Reviewed 15 January 2016

Nice clean hotel with a very pleasing smell. It was convenient to the beach and restaurants. The concierge was outstanding, being very kind and helpful. We found the whole staff to be super accommodating with good customer service attitudes. We highly recommend this place and would definitely stay here again.

Helpful?
Thank Amena K
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Greetings! Thanks for writing to us. We are so glad to read all of your beautiful positivity on Riviera Suites. We thank you for making mentions of our hotel and our wonderful and accommodating staff members. We will be sure to send your feedback on to management. All of my best, Katrine More 

2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 January 2016

very good hotel to stay! amazing service! The location is very good, the hotel is NEW and very clean. INTERNET very fast! Very good money for what you get !!! Thanks Gabriel Torres for the nice service!!!

Helpful?
Thank Antonio G
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Woohoo! Awesome! It's great to hear you had such a nice visit to Riviera Suites. We thank you for mentioning Gabriel Torres by name! We are glad you enjoyed our awesome service, our nice location and our cleanliness. It will be our joy to have you back again. Kind regards, Katrine More 

Westborough, Massachusetts
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 15 January 2016

I stayed at the Riviera on business for two nights. The room was laid out well with no wasted space yet also didn't feel cluttered. The bed was memory-foam style and very comfortable. The color scheme and decoration looked like Bob Guccione had a field day (Gold accents! Animal skin rug! Pimptastic colors and flourishes!) but I found that amusing,... More 

Helpful?
Thank William H
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hello to you! Thanks for writing to us! We just love all of the wonderful feedback of our guests. We thank you for taking the time to share your opinion on your Riviera Suites stay. Please next time if you're experiencing trouble with something in your room, let us know while you are still in house and we will be... More 

portland
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 January 2016

My husband and I decided to stay at the Riviera on South beach after a few disappointing nights staying in downtown. The 3 building hotel was spotless and the level of customer service was unparalleled. From the bellman to the valet and front desk people, everyone was extremely helpful and kind. We had a really nice time chatting with the... More 

Helpful?
Thank mfox77
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Good day to you and thank you! We just love to hear back from our guests. We thank you for making mentions of all of the details you loved. This information is helpful to not only us but our future guests who will read this. We hope to have you loyalty for future visits. Come back and see us again... More 

2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 14 January 2016 via mobile

I come to Miami once every two months and I have found that the riviera gives the best amenities, service and quality of stay in the area of Collins AV and Lincoln rd. Its two blocks from the beach, it has the best night clubs and restaurants of south beach at walking distance. The pool is the hotel is awesome,... More 

Helpful?
1 Thank Jose Vicente S
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Good day to you! We thank you for taking the time to share your 5 star feedback in Riviera Suites. We are pleased to hear that Tanya, Marcia and Gabriel all took excellent care of you. We hope you'll come back next time you're in Miami! We will see you then! Katrine More 

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 14 January 2016

First impressions really do count, and the genuinely pleasant and professional service from all staff lasted throughout our stay. When passing through the reception area on our last day, the receptionist who had checked us in was walking towards us and greeted us by name and checked to see that we had enjoyed our time there. We were given a... More 

Helpful?
1 Thank alwaysaway1
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

WOOHOO! How lovely! We can't thank you enough for sharing all of your gorgeous 5 star details. We are so pleased to hear you will no doubt be coming back to Riviera Suites next time you're in Miami! Thank you for your beautiful loyalty. We can't wait to share your review with management. Kind regards, Katrine More 

Minneapolis, Minnesota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 January 2016 via mobile

The customer service was exceptional from the moment we walked through the doors. The staff went out of their way to make sure we had everything we needed & even called when we got to our room to make sure we were satisfied. They also gave us recommendations for good places to eat and nearby activities. I would absolutely recommend... More 

Helpful?
1 Thank bues07
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Wonderful to hear from you! We are so glad you enjoyed such a fantastic time with us. We thank you for making mentions of all of the details that made your stay such a great one. We hope you'll choose us again in the future. Kind regards, Katrine More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 12 January 2016 via mobile

I had the pleasure of Staying at this hotel to celebrate my birthday in Miami, and I must say from over the phone booking the reservation speaking to Shamika she was so helpful and pleasant and the same in person our rooms were upgraded to suites which was perfect for the amount of people and the BELLMAN AMAURY WAS AWESOME... More 

Helpful?
1 Thank Black N
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

WOW! How great to hear you had a such a nice birthday experience with us at Riviera Suites. We thank you for making mentions of all of the aspects that made your visit so great. We will be sure to let Shamika, Amaury and Pedro know how much you loved their attentive service. Kind regards, Katrine More 

Victoria, Canada
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 12 January 2016

Here's a story: My family and I stayed at the Riviera in South Beach last year before heading off to Disney World. We were supposed to stay in Miami for two nights, but our first flight was delayed and we missed out connection to Florida. Needless to say, we arrived in Miami a day later than we were booked. As... More 

Helpful?
2 Thank Marisa S
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Greetings! We thank you for taking the time to share all of the details of your recent experience at Riviera Suites. We are truly disappointed to hear you didn't have the 5 star experience we strive to provide our guests with. We thank you so very much for your glowing feedback and kind words on Amaury Guzman, we will definitely... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Riviera Hotel & Suites South Beach

Address: 318 20th Street, Corner: 2000 Liberty Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > City Center
Price Range: €135 - €464 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riviera Hotel & Suites South Beach 4*
Number of rooms: 153
Reservation Options:
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Also Known As:
Riviera Hotel Miami Beach
Hotel Style:
#46 Luxury Hotel in Miami Beach
#51 Family Hotel in Miami Beach
#57 Romantic Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Hotel & Suites South Beach staff and other travellers.
46 questions
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Questions? Get answers from Riviera Hotel & Suites South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in a 1 bedroom suite and it was great. The sound system connected via bluetooth to my iphone.”
 of 5 bubbles 35brennam, 25 Nov 2016 | Read review
“Great price, great location”
 of 5 bubbles 533albinaz, 21 Nov 2016 | Read review
“Get rooms in the new wing.”
 of 5 bubbles walkeronearth, 20 Nov 2016 | Read review
“Better view if that is important.”
 of 5 bubbles 915lc, 8 Nov 2016 | Read review
“Don't stay on first floor.”
 of 5 bubbles conconh, 4 Nov 2016 | Read review
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