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Riviera Hotel & Suites South Beach

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Riviera Hotel & Suites South Beach
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2,127 Reviews from our TripAdvisor Community

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Showing 1,714: English reviews
Buenos Aires, Argentina
Reviewed 1 week ago via mobile

Best customer service I have received in a long time! Thank you Delores at the front desk for going above and beyond the call of duty! The hotel was nice with happy hour featuring live entertainment, a great location and nice amenities but it was the people that made this trip special

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Helpful?
Thank David G
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Greetings David G! We are so glad you loved all of our many offerings here at Riviera Suites. We're glad you loved our friendly team and their hospitality. Dolores will be glad you loved her. We hope you will come again and see us should your travels return you to the SoBe area. Best, Katrine

Dublin, Ireland
Reviewed 2 weeks ago via mobile

This is a really great hotel in a wonderful location, in walking distance of great restaurants, Ocean Drive and the beach. It's beautifully decorated and full of unique little features, such as the bamboo pool. The staff were really friendly and we stayed in one of the suites, which was a really unusually styled room and very comfortable. Overall the...

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Helpful?
Thank 881annao
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Good day 881annao! Thanks for choosing Riviera Suites for your SoBe accommodations. It's terrific you loved all of our offerings here. We are glad you took the time to write and share. We hope you will come back again soon. Kind regards, Katrine

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

I loved the hotel. I stayed in a 1 bedroom suite and it was very relaxing. The room Is dark with small windows and no view on yhe1st floor but we loved it. Blocked out the world and very private. Loved the happy hour. Rooftop pool is small but cozy. So close to all the attractions. Free hotel shuttle a...

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Helpful?
Thank donnaledmonds
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hello donnalldmonds! We are so elated you chose us for your South Beach accommodations. It's so wonderful to read you loved our gorgeous suites and our awesome offerings. We love to read our guests took advantage of our fabulous free airport shuttle, excellent! We hope to welcome you back here again soon. All of my best, Katrine

Tallinn, Estonia
Reviewed 2 weeks ago

Cheerful and very helpful staff, Beautiful beach a few minutes away, Nice and clean rooftop pool, Good connection to the airport every hour from the shuttle bus, Close to the Lincoln road shopping mall street and of course, eating places - Moreno, Maxine, Sylvano and etc.

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Helpful?
Thank mmarkko
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Sweet! Hey there mmarkko! Thank you for your feedback on Riviera Suites! We're so pleased you loved all of our many offerings here at Riviera Suites. It's terrific of you to mention this to us. We will be sure to share your kind words with our team so that they receive the recognition they deserve. Best, Katrne

Reviewed 2 weeks ago via mobile

My boyfriend and I stayed one night from Nov.6 and checked out the 7th. We got a a great deal on Priceline for 110$ but little did we know we would be also paying a resort fee for 20$ and 42$ parking for 1 night without knowing before we booked. Nothing gave us any heads up about these fees until...

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Helpful?
Thank abbyo981
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hi abbyo981! We appreciate and value your opinion. It's great of you to mention our fees, so that future guests can be made aware, although we do have these fees listed on all of our websites, as well as these websites like Trip Advisor. We do apologize if this was missed by you but we hope future guests who might...

Reviewed 2 weeks ago

stayed here for 6 nights in total, was upgraded to the suites across the road. great location. Roof top pool is very nice, used the complimentary shuttle to the airport and the free sunbeds on the beach. Zachary & Ana very good on reception

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Helpful?
Thank Joanne P
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Joanne P! Thanks for your feedback on Riviera Suites. It's always so nice to hear back from our recent visitors- we're so glad you chose us for your SoBe visit. Zachary and Ana will be happy you mentioned them by name. We hope you will come again soon. Cheers! katrine

Reviewed 2 weeks ago

The staff is so friendly! Hotel is great, i didnt like shower cabins thought, but over all i was really happy to stay in Riviera. The managers were very attentive. Not far from the beach, just 2 blocks away. I would definitely be back next time.

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Helpful?
Thank albina z
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Super! Greetings, albina z! Thank you! We love to read a 5 star review on Riviera Suites. We're glad you loved us. We hope you will come again soon. Kind regards, Katrine

Reviewed 2 weeks ago

We selected this hotel because of the good reviews in Tripadvisor and were looking for a "boutique" hotel experience. We were greatly disappointed. The hotel rooms are in great need of repairs and look worked down. The bed covers were full of hair and the room bed frame was torn. There are basically no closets that you can use, so...

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Helpful?
Thank walkeronearth
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Hello to you, walkeronearth! We are so glad you took the time to write and share! We are truly sad to hear your time wasn't 5 star. We aim for excellent with all of our efforts and services, what a shame you didn't receive that here with us. We thank you for sharing and we do hope to have you...

Azusa, California
Reviewed 3 weeks ago via mobile

The hotel was fairly easy to find. I traveled with my parents and after being stuck at the airport all day (due to delays) we all arrived at the Riviera in a pretty bad mood. That is, of course, until we were greeted by Arias and Jairo at the concierge desk during check-in. They were both extremely welcoming and easy...

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Helpful?
Thank geegabygee
SBG_GuestRelations, Director of Sales at Riviera Hotel & Suites South Beach, responded to this review

Hey there geegabybee! Thank you for sharing your details on Riviera Suites! We're so stoked you loved all of our offerings. Arias and Jairo will be glad to hear they were of utmost help to you and made your feel especially comfortable. We can't wait to have you back. All of my best, Katrine

Tallinn, Harjumaa, Estonia
Reviewed 3 weeks ago via mobile

The stuff was friendly and polite. The room was clean and comfy. The rooftop pool area was clean and nice, they offer free water and apples there. Also beach towels and chairs are free. The minus that you don't have beautiful view and rooms are not soundproof.

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Helpful?
Thank Pileri L
SBG_GuestRelations, Guest Relations Manager at Riviera Hotel & Suites South Beach, responded to this review

Good day, Pileri L! We are so pleased you enjoyed a 5 star experience here at Riviera Suites! We aim for excellent for each and every guest and couldn't be more delighted to hear how thrilled you are with your time here. We can't wait to have you back. All of my best, Katrine

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
Blending classic sophistication and contemporary chic, the Riviera South Beach hotel offers stylish Classic Rooms, Modern Balcony Rooms, as well as One-Bedroom apartment-like accommodations with gourmet kitchens, separate living and dining areas at affordable hotel room prices. IMPORTANT -- Credit card used for booking must be the same credit card presented for payment at check-in. The name on the credit card must match the name on the reservation and the card holder must be present along with a government-issued photo ID. Holiday and Special Events require a non-refundable prepayment 30 days prior to arrival. No early departures are allowed. Reservations are completely non-refundable within 30 days of arrival. Events include but are not limited to: New Years (12/26 to 1/3), Boat Show (2/12 to 2/16), Winter Music Conference & Ultra (3/15 to 3/31), Memorial Day (5/21 to 5/25) & Art Basel (12/3 to 12/9). A mandatory daily resort fee of $18.00 ... more   less 

Additional Information about Riviera Hotel & Suites South Beach

Address: 318 20th Street, Corner: 2000 Liberty Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > City Center
Price Range: €132 - €454 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Riviera Hotel & Suites South Beach 4*
Number of rooms: 153
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Odigeo, HotelsforEveryone, Priceline and Jetsetter so you can book your Riviera Hotel & Suites South Beach reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Riviera Hotel Miami Beach
Hotel Style:
#42 Luxury Hotel in Miami Beach
#51 Family Hotel in Miami Beach
#57 Romantic Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Riviera Hotel & Suites South Beach staff and other travellers.
46 questions
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Questions? Get answers from Riviera Hotel & Suites South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the balcony room”
 of 5 bubbles 705darrenf, 5 Dec 2016 | Read review
“I stayed in a 1 bedroom suite and it was great. The sound system connected via bluetooth to my iphone.”
 of 5 bubbles 35brennam, 25 Nov 2016 | Read review
“Great price, great location”
 of 5 bubbles 533albinaz, 21 Nov 2016 | Read review
“Get rooms in the new wing.”
 of 5 bubbles walkeronearth, 20 Nov 2016 | Read review
“Better view if that is important.”
 of 5 bubbles 915lc, 8 Nov 2016 | Read review
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