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Grand Beach Hotel

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Grand Beach Hotel
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4,760 Reviews from our TripAdvisor Community

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Showing 2,410: English reviews
Riverdale, United States
Reviewed 1 week ago

The hotel is beautiful and the personnel were very helpful. However the reservation dept. has still not resolved a reimbursement of a reservation that had to be changed because of a cancellation in flight to Miami due to blizzard, which canceled flight.

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Helpful?
1Thank hammermand
Miroslava P, Social Media Representative at Grand Beach Hotel, responded to this review

Dear hammermand, thank you for staying with us and taking the time to share your feedback. We are truly happy to learn of your satisfaction with our hotel’s beautiful atmosphere and very helpful staff service attitude. If you still require assistance, please do not hesitate to contact us directly via email at mpetrov@grandbeachhotel.com. Thank you and we will look forward...

Reviewed 1 week ago via mobile

Hotel is very modern throughout.room was clean spacious and comfortable. food was great at hotel restaurant. Very rude receptionist but other than this particular Lady all other members of staff were very polite. Loved the scenery from the hotel this was a great stay here at grand beach hotel

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Helpful?
Thank chocolatehotness
Miroslava P, Social Media Representative at Grand Beach Hotel, responded to this review

Dear chocolatehotness, thank you for taking the time to give us your feedback following your visit with us in May of last year. It brings us great pleasure to hear that you found the hotel to be very modern throughout, with spacious and comfortable room accommodations, great restaurant, polite staff, and lovely scenery. We are beyond pleased to hear about...

New York City, New York
Reviewed 1 week ago

Service at hotel is horrible. When you call for assistance from housekeeping or bell service, the phones repeatedly ring off the hook and no one answers. When you're lucky to get someone on the phone and ask for something (eg. from housekeeping), it never arrives. Staff always look glum and unhappy - no smiles; not courteous, extremely rough and unfriendly...

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Helpful?
1Thank brezels
Miroslava P, Social Media Representative at Grand Beach Hotel, responded to this review

Dear brezels, thank you very much for taking the time to share your feedback regarding your stay with us; we do regret to hear that we did not meet your expectations. It saddens us to hear that some elements of your experience at the hotel were not to the standard we pride ourselves on. Your feedback is of great importance...

MIAMI, United States
Reviewed 1 week ago

The hotel is overrated for the priced. They offer spa service, but no SPA place. only massages. people at the counter are rude. including the Manager. Valet service takes too long. it is price too hight for parking. the service tax for everything

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Helpful?
Thank sequeiraj
Miroslava P, Social Media Representative at Grand Beach Hotel, responded to this review

Dear sequeiraj, we want to thank you for choosing to stay with us and for taking the time to share your comments. We are terribly sorry to learn of the disappointing experience you had while our guest. It is furthermore unfortunate to know you found the add-on services onsite to be more on the expensive side. We wish to take...

delhi
Reviewed 1 week ago via mobile

This hotel has the potential but somehow seems the management is lacking. The good is location, view beach, nice size roomsThe average is the pool, lobby. The real bad is the beds. The materesses feel you are falling off. They need to change them. Worst is the service of house keeping. Call them and expect no service eventhough the lady...

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Helpful?
Thank trackeritrack
Miroslava P, Social Media Representative at Grand Beach Hotel, responded to this review

Dear trackeritrack, we appreciate you joining us at the Grand Beach Hotel and taking the time to review your onsite experience. While we are pleased to know you found our hotel to be located in a convenient spot on Miami Beach with nice beach views and excellent size room accommodations, it has been to our regret there were some aspects...

Grenoble, France
Reviewed 1 week ago

Modern, airy, luminous, clean , bright ... a sense of luxury great service, great outdoors, breakfast overlooking the waves outside among the palm trees.... wonderful service, outdoor boardwalk at our doorstep, close to great shopping and upscale restaurants, lovely pools . our preferred place to stay in miami beach since several years.

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Helpful?
Thank Rachelgnb
Miroslava P, Social Media Representative at Grand Beach Hotel, responded to this review

Dear Rachelgnb, it means so much to us to be considered your favorite Miami Beach hotel. At the Grand Beach Hotel, we very much enjoy welcoming returning guests, and it certainly sounds like you had a most enjoyable stay with us. It brings us great pleasure to hear that you felt such a warm welcome from the team and once...

Pella, United States
Reviewed 1 week ago

Loved the hotel our room was really big and beautiful and the views were spectacular, but housekeeping was just not there, although everyone was helpful and friendly when asked. Room and hallways looked like they needed to be vacuumed. Really did LOVE our stay though! 2 bed, 2 bath was just perfect for us!

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Helpful?
Thank Rhonda D
Miroslava P, Social Media Representative at Grand Beach Hotel, responded to this review

Dear Cole A, let us start off by thanking you for your kind review and flattering feedback following your stay with us at the Grand Beach Hotel. We could not be happier to know that our room accommodation lived up to your needs and expectations for comfort, spaciousness and an unbeatable room views. While we are pleased that everyone on...

Manchester, United Kingdom
Reviewed 1 week ago

Stayed here for one night while travelling round Florida. Hotel is huge and beautiful inside. To the rear of the hotel there is an outdoor pool & bar which leads directly onto a private beach. It truly is a stunning place. The only downside for us was we drew out some money from one of the machines in the hotel...

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Helpful?
Thank Jules0915
Miroslava P, Social Media Representative at Grand Beach Hotel, responded to this review

Dear Jules0915, we appreciate your review and are glad to hear you have our property to be a truly stunning place to visit while in Florida. Thank you for your positive comments towards the beautiful hotel atmosphere, convenient direct beach access from hotel premises, and wonderful outdoor pool and bar areas. We are terribly sorry to learn of the incident...

Miami FL, United States
Reviewed 1 week ago

My room was not ready when I arrived, when I did get checked in the room was lack luster. It smelled like cigarette smoke, and the carpet was dirty. On several occasions I tried calling the front desk and valet with no answer....the phone just rang and rang. The food that was available was below average and there were few...

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Helpful?
Thank pendletonn
Miroslava P, Social Media Representative at Grand Beach Hotel, responded to this review

Dear pendletonn, thank you for staying with us and for sharing your hotel experience with the TripAdvisor community. We are terribly sorry to have failed in meeting your expectations in certain aspects of your recent stay. We are disappointed to hear about the lack of communication and the lapses in service that you encountered. We would like to thank you...

Santiago, Chile
Reviewed 1 week ago

During our five days stay, we had an extraordinary experience in this hotel. Very fast check-in/out. The cleanliness of the hotel, its facilities, pool area and specially rooms are remarkable. Miami Beach is a very quiet and safe area, but a bit away from other interesting places. Free ride bus, bicycles, taxis and uber service are available practically from the...

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Helpful?
Thank conchaj480
Miroslava P, Social Media Representative at Grand Beach Hotel, responded to this review

Dear conchaj480, we are so very happy that you decided to join us at the Grand Beach Hotel during your most recent trip to the Miami Beach area. It has been an absolute pleasure for us to read through your fabulous comments about the hotel and your extraordinary experience, while our guest. We were glad to read through your summing...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Soak up the style and tranquility of the new Grand Beach Hotel where Luxury and Comfort are within Reach! Discover a true gateway to paradise! A contemporary Miami Beach all-suite hotel on the ocean, the Grand Beach Hotel features luxurious accommodations, breathtaking ocean views, and easy access to world-famous beaches, attractions, restaurants, shopping malls, and nightspots. Book your Miami beachfront hotel reservations online today for our Best Rate Guarantee. ... more   less 

Additional Information about Grand Beach Hotel

Address: 4835 Collins Avenue, Miami Beach, FL 33140-2751
Region: United States > Florida > Miami Beach
Price Range: €191 - €466 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Grand Beach Hotel 4*
Number of rooms: 430
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia and Jetsetter so you can book your Grand Beach Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#23 Spa Hotel in Miami Beach
#30 Family Hotel in Miami Beach
#39 Luxury Hotel in Miami Beach
#44 Romantic Hotel in Miami Beach
#45 On the Beach Hotel in Miami Beach
#46 Business Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Grand Beach Hotel staff and other travellers.
182 questions
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Questions? Get answers from Grand Beach Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“around 10th floor, you must have ocean view!!!! worth the extra!”
 of 5 bubbles rital243, 24 Feb 2017 | Read review
“I loved my beach view room.”
 of 5 bubbles divaindec, 21 Feb 2017 | Read review
“If you don't like heights make sure you ask for a low floor as this hotel is very high”
 of 5 bubbles Jules0915, 13 Feb 2017 | Read review
“do you like beach or skyline?”
 of 5 bubbles leondigu, 7 Feb 2017 | Read review
“Stay away from this hotel”
 of 5 bubbles ssyss, 29 Jan 2017 | Read review
5 of 5