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Marseilles Hotel

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Marseilles Hotel
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389 Reviews from our TripAdvisor Community

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Showing 139: English reviews
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Reviewed 4 days ago NEW

It's a simple place but had really attentive pool staff that made the stay wonderful. Kevin was the first guy I saw and he did an amazing job making sure I had no questions and felt at home. Between Kevin and Brian and the pool side bar staff, it was one of the best experiences.

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Helpful?
Thank Gavin F
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

This review is fabulous, Gavin F! We really appreciate your taking the time to write and highlight our attentive team as a high point of your stay – especially Kevin and Brian. We are so fortunate to have team members like them who genuinely care about each and every guest. SO glad you felt the love! Thank you so much...

Brooklyn, New York
Reviewed 1 week ago

This was a wondeful hotel to stay for the first timein south beach! The hotel is small, but comfortable. Our room was the suite with jaquzzi suite since we were celebrating our 2nd year anniversary. I was not disapointed!!! The room was on the 8th floor right outside of the elevator. This was convinient, but game me some pause as...

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1Thank jhaddouche
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Thank you so much for sharing your extensive feedback regarding your stay here at Marseilles, jhaddouche!! First and foremost, CONGRATULATIONS ON YOUR ANNIVERSARY!! :) We are glad that you chose to celebrate it with us! We are content to read about the positive time you had. Sounds like you enjoyed everything that we have to offer here. The room that...

Reviewed 2 weeks ago via mobile

The first night my friend killed a small bug. She thought it looked like a roach but dismissed it because of the size. The next evening, we see a 4 inch long roach walking on the floor by the bed. That one was hard to ignore! An employee came up and killed the huge roach and dealt with the matter...

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Helpful?
Thank Quitta C
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Hello there Quitta C, Thank you for sharing your honest feedback with us, regarding your recent experience here at Marseilles! Here in South Florida we are known for hot/humid weather, which brings many little things along with that- critters being one of them. We are constantly fumigating, and do everything that we can to prevent them from coming inside. We...

Frankfort, Kentucky
Reviewed 2 weeks ago via mobile

Spent 2 nights, 3 days in South Beach. Pretty typical facility in terms of rooms. Very basic, but you don't spend time in the rooms. Backyard grounds are awesome and beach access is very easy. Highly recommend. Close to Lincoln Ave for shopping, food, experience and then the beach walk is nice as well.

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Helpful?
Thank cfoley81
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Hello there cfoley81, Fantastic review regarding your recent stay with us, here at Marseilles! We are thrilled that your time spent here was an enjoyable one! The backyard is such a nice place to kick back and relax. The convenient and secure beach access is also great! We are close to Lincoln Road, Ocean Drive and much more! Come back...

New York City, New York
Reviewed 2 weeks ago

I drove to Miami Beach without a reservation and found this hotel not only welcomed me, but matched the rate I found on a hotel app saving me lots of time. With access to the beach (along with an umbrella), it was a very nice choice. Close to restaurants, it was just what we needed. Hey, who needs reservations. Only...

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Helpful?
Thank MarcNYC2013
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Your feedback is much appreciated MarcNYC2013! We are definitely able to accommodate anyone's last minute needs! :) It was our pleasure to host your time in Miami, and so glad that it was such a great one! The beach access is very convenient. We provide our guests with 2 beach chairs and 1 umbrella to enjoy directly on the beach....

Reviewed 2 weeks ago via mobile

Brian Russell made our trip well worth it. He is the greatest. Always available to assist with whatever we needed, sometimes even before we asked. Happy hour everyday was the best. Looking forward to my next visit.

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Helpful?
Thank Kim D
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Thank you for such an amazing review, Kim D! We are absolutely delighted to read about the wonderful time you had here, and the great service Brian provided you with! We will most definitely make sure that he is aware of this praise! :) I see that you were able to take advantage of the happy hour! We hope that...

St. Petersburg, Florida
Reviewed 2 weeks ago via mobile

We had rented a 7 bedroom home for 14 people during boat show weekend in Miami that fell through the morning everyone was arriving. Luckily the Marseilles hotel was very accommodating and we were able to get a last minute reservation. Rooms were clean and spacious, beds comfortable. Pool area was amazing with relaxing cabanas and comfortable floating beds. Directly...

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Helpful?
Thank TKTyranski
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Good Afternoon TKTyranski, What a bummer to read that your original plan fell through! I am so glad that we were able to accommodate you and provide you with an amazing time! :) Surely sounds like you had such a great time here with us at Marseilles. We would definitely love to host your following visit to Miami, and hope...

Reston, Virginia
Reviewed 3 weeks ago

We received a phone call from our client at midnight very upset about the condition of their room and wanting to leave but was told by Cynthia at the front desk, they would be charged. Here is a direct quote from our client. "We checked into the hotel Thursday. When we first got into the room we didn't look around...

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Helpful?
Thank TMC923
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

Dear TMC923, To insinuate that these people were treated differently because of their age is ludicrous and irresponsible. This is South Beach, and the majority of our customers are young adults. These guests had a script…upon coming down to the front desk, they demanded a free night, 9 hours after they had originally checked in. We invite any representative of...

Detroit, Michigan
Reviewed 3 weeks ago

Four of us decided to take a trip to Miami and had heard good things about the Marseilles, so we decided to book a double bed room there for Friday through Sunday night. For the most part, things were okay for a hotel near South Beach; we knew not to expect too much as close as we were to Ocean...

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1Thank jonitones88
Frederick, Maryland
Reviewed 3 weeks ago via mobile

I Love hotel Marseille!!! They have just about all if not more of the amenities of a Luxe hotel. The customer service was Excellent from the very start quick check in the room was Nice. My favorite was the Spa shower. They have free happy hour daily from 6-7. Access to beach right thru back gate great location. Fyi heard...

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1Thank Zz H
Christopher G, Operations Manager at Marseilles Hotel, responded to this review

First and foremost, we want to say HAPPY BELATED BIRTHDAY TO YOUR SISTER, Zz H!! Thank you for coming to celebrate with us! Sounds like you had such a great time! We do indeed provide our guests with a load of amenities! Hope that you were able to enjoy them ALL! :) We would love you to come back for...

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Amenities

Highlights
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Room Service

Additional Information about Marseilles Hotel

Address: 1741 Collins Avenue, Miami Beach, FL 33139
Region: United States > Florida > Miami Beach > City Center
Price Range: €159 - €344 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Marseilles Hotel 3.5*
Number of rooms: 112
Reservation Options:
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Hotel Style:
#65 On the Beach Hotel in Miami Beach
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Questions & Answers

Here's what travellers have asked, with answers from Marseilles Hotel staff and other travellers.
47 questions
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Ozone Park, New York
over a year ago
3 months ago
Memphis, Tennessee
over a year ago

See all questions (47)

Questions? Get answers from Marseilles Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“8th and 9th floor are newer and have better views.”
585gavinf, 24 Apr 2017 | Read review
“Ask for a room far away from the elevators and ice machine!”
MarcNYC2013, 10 Apr 2017 | Read review
“A room with views to the sea (back)”
  • Room - Kingsize bed
498michelw, 15 Mar 2017 | Read review
“Stay away of the elevator”
sabas766, 3 Mar 2017 | Read review
“stay away from 502..Very Noisy”
traveler07577, 27 Feb 2017 | Read review
5 of 5