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Traveller (560)
Room & Suite (397)
Pool & Beach (54)
Overview
  • Excellent45%
  • Very good36%
  • Average12%
  • Poor4%
  • Terrible3%
Travellers talk about
“sister hotel”(108 reviews)
“ocean drive”(212 reviews)
AMENITIES
Free Wifi
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
Restaurant
3 Star Hotel
All hotel details
Additional information
Offers from Essex House
Special Price: 72hr Sale!
Hotel packages
Offers from Essex House
Special Price: 72hr Sale!
Hotel packages
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Rooms
5 Aug6 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,006)
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1,541 results
Traveller rating
732
533
166
56
54
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732
533
166
56
54
Show reviews that mention
All reviewssister hotelocean driveclevelander hotelsouth beachhappy hourart decoking suitesmall poolcontinental breakfastsushi restaurantyogurtlocation is greatbeach towelscollins avebars and restaurantsfree drinksvalet parking
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1 - 5 of 1,541 reviews
Reviewed 1 week ago via mobile

On arrival the guy on check in was far from welcoming. Zero chat. Zero warmth, Zero eye contact. Zero people skills. Not the person you want greeting your paying guests with that first impression. Seriously? Clearly loves his job. You know that feeling like you’re...More

Thank Martin O
Response from Victoria P, Manager at Essex HouseResponded 6 days ago

Dear Martin O, We appreciate the time you took to write a review of your visit to Essex House. Your feedback is very valuable to us, as it allows us to pinpoint the areas of improvement. Having that said, I am very sorry to hear...More

Hotel's Favourite
Reviewed 24 July 2017

With this being my 3rd stay at the Essex House I must say this is my home away from home. From the time you walk into the front doors up until you check out your treated like family. On my second visit I brought my...More

Review collected in partnership with this hotel
1  Thank sweetiedee316
Response from ChadMoreauSOBE, Manager at Essex HouseResponded 31 July 2017

Dear Sweetiedee316, I read and respond to a lot of reviews, but I have to say that yours really hits home for me. To hear the phrase "treated like family" encapsulates exactly who we are and the kind of guest experience we try so hard...More

Reviewed 1 week ago

we landed at 9 am and arrived at the hotel at 10 am. I had requested an early check in and received confirmation that the hotel received my request. When we arrived we were told they have until 4 pm to get the room ready....More

Review collected in partnership with this hotel
Thank whughe228594
Response from Victoria P, Manager at Essex HouseResponded 6 days ago

Dear whughe228594, We would like to thank you for your feedback. While we wish you had a better experience as our guest, it is feedback such as the one you have extended that we learn from and use to improve. It saddens us to hear...More

Reviewed 2 weeks ago via mobile

This place was one of the worst experiences at a hotel I have ever had. The air conditioning was broken (would not turn off and the room was 55 degrees...seriously). Half of the staff was awful and the parking is ATROCIOUS.More

Thank senge11
Response from Victoria P, Manager at Essex HouseResponded 6 days ago

Dear senge11, Thank you for your review and feedback. We are terribly sorry to learn about the disappointing experience you had as our guest. It is disappointing to know that you had such an unfavorable impression with our room and staff. We would definitely appreciate...More

Reviewed 2 weeks ago

The rooms were really small and didn’t look anything like the ones advertised. Some of the sheets on our bed had stains and the housekeeper had supposedly just cleaned the room. I wouldn’t stay at this hotel again.More

Review collected in partnership with this hotel
1  Thank sgant262461
Response from Victoria P, Manager at Essex HouseResponded 6 days ago

Dear sgant262461, We regret that you left the Essex House feeling dissatisfied. We hope that you will allow us to speak to you to address issues mentioned immediately. Your feedback is very valuable to us, as it allows us to pinpoint the areas of improvement....More

View more reviews
About
Description
Essex House is an award-winning South Beach hotel in the Miami Beach Art Deco District. Surrounded by nightclubs, cafes and designer boutiques, Essex House is an Art Deco landmark property in the heart of South ...More Beach. The hotel features 70 rooms including 14 luxurious suites to help you leave all of your stress behind. Your stay includes complimentary continental breakfast, a daily happy hour at Zen Sai Restaurant, and access to the nightlife at our sister property, Clevelander South Beach, located just steps away on Ocean Drive. Essex House Hotel is the perfect choice when you want the best of all worlds. Less
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel Amenities
HOTEL FEATURES
Pool
Free High Speed Internet (WiFi)
Bar/Lounge
Breakfast included
Beachfront
Restaurant
Air Conditioning
Concierge
Dry Cleaning
Laundry Service
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair Access
Room Service
Spa
Free Parking
Fitness Centre with Gym / Workout Room
Hotel Style
Romantic
,
Business
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Hotel class
Contact Information
Hotel class
Contact Information
Hotel Style
Romantic
,
Business
,
On the Beach
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (560)
Room & Suite (397)
Pool & Beach (54)
Dining (31)
Family and Play Areas (4)
Questions & Answers
Ask a question
Ronald K
22 March 2018|
AnswerShow all 7 answers
Response from Greg M | Reviewed this property |
I’m not sure but call the hotel. I’m assuming it is
0
Votes
Lauren L
13 March 2018|
AnswerShow all 6 answers
Response from willow6868 | Reviewed this property |
No onsite parking at any of the Art Deco hotels along Ocean Drive. There are several municipal parking garages but they are not typically overnight. Your best option is to valet. It will end up costing you the same as if... More
1
Vote
William S
16 January 2018|
AnswerShow all 2 answers
Response from cckowalis | Reviewed this property |
I never responded to your review This must be a Trip Advisor glitch
0
Votes
Room Tips
"Don't place suitcase under the ac vent. It leaked into the suitcase and the clothes were wet."
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