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Panoramas (31) Room & Suite (219)
Travel safe during COVID-19
What you can expect during your stay
- All linens sanitized in high-temperature wash
- Face masks required for guests in public areas
- Face masks required for staff in public areas
- Floors marked for social distancing
- Hand sanitizer available to guests & staff
- Paid stay-at-home policy for staff with symptoms
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Updated 09/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Novotel Miami Brickell
Updated 09/10/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#8 of 140 hotels in Miami
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Novotel Miami Brickell! We are thrilled to officially be a part of Accor, a global chain with over 4,500 hotels in the world. Novotel’s mantra of “Modern Easy Living” drives the brand to always offer guests a comfortable and unique type of stay, with intuitive and modern design coupled with innovative technology, resulting in a relaxed, lively and welcoming atmosphere. Novotel Miami Brickell exemplifies all of the brand’s elements and is centrally located, making it the ideal place to stay for business and leisure travelers. Since the hotel opened in July 2016, the property has welcomed leisure and business travelers from all over the world, due to its close proximity to Brickell’s financial district and Miami’s top tourist destinations. As a Novotel property, the hotel will continue to deliver the same superior service guests are accustomed to and offer a full-service hospitality experience for a unique and unforgettable stay.
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Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bicycle rental
Evening entertainment
Highchairs available
Paid private parking on-site
Wifi
Pool / beach towels
Rooftop pool
Pool with view
Outdoor pool
Heated pool
Yoga classes
Restaurant
Breakfast available
Breakfast in the room
Complimentary instant cofffee
Complimentary tea
Happy hour
Kids' meals
Outdoor dining area
Wine / champagne
Poolside bar
Rooftop bar
Patio
Pets Allowed ( Dog / Pet Friendly )
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Rooftop terrace
24-hour security
Baggage storage
Concierge
Convenience store
Currency exchange
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
ATM on site
Doorperson
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Clothes dryer
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Interconnected rooms available
Coffee / tea maker
Flatscreen TV
Walk-in shower
Room service
Safe
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Wake-up service / alarm clock
Minibar
Radio
iPod docking station
Complimentary toiletries
Hair dryer
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Room types
Ocean view
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
City View
Quiet
Languages Spoken
English, French, Spanish, German and 2 more
Hotel links
Location
Full view
85Good for walkers
Grade: 85 out of 100
57Restaurantswithin 0.5 km
7Attractionswithin 0.5 km
Contact
1500 SW 1st Ave, Miami, FL 33129-1115
Getting there
BrickellMiami Metromover5 min
Financial DistrictMiami Metromover6 min
2,654Reviews66Q+A57Room tips
Reviews
Traveller rating
- 1,705
- 626
- 192
- 68
- 63
Time of year
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Language
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Popular mentions
My family and I absolutely enjoyed our stay here. The rooms were clean, convenient location beautiful rooftop view. Most all the staff. Farooq and The Manager Christian went above and beyond to ensure we had a comfortable stay✨✨
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Date of stay: February 2021Trip type: Travelled with family
1 Helpful vote
Helpful
Response from Claudia Di Gino, General Manager at Novotel Miami Brickell
Responded 5 days ago
Dear 386alainaf, Thank you for your great review! We look forward to welcoming you back in the near future. Best Regards, Claudia Di Gino General Manager
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Drove to Miami and stayed there for a night on our way to the keys after our wedding. We informed them that it was our honeymoon so that we could have an easy and enjoyable night in Miami. Arrived and no one informed us we needed to purchase a parking key for the garage so we had to back out of the garage to go back in for it and ask how to park. On the way up to our room we saw multiple guests in the lobby and entering elevators with no masks - also not following the signs that its 3 people to an elevator. The hotel’s policy is supposed to be all guests wear masks. When we entered our room which was nice and appeared to be clean, we found a dirty sock which was gross considering covid, how clean could everything else be? Appreciated that the remotes are sealed in plastic though! Our room had a pretty view but was by a train which i didnt realize - can be a little noisy early in the morning. Ordered room service and asked for extra ketchup, we got 1 tiny container. The quesadilla had barely any guac or sour cream and none on the side, basically dry. We got the cake which was supposed to have whipped cream and caramel sauce. It was missing both. The burger and cake were tasty though. No note congratulating us on our wedding - which is fine but is usually a nice touch. Was a fine stay for one night but wouldn’t be interested in staying there again. Would give 2.5 stars if possible. …
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Date of stay: February 2021Trip type: Travelled as a couple
1 Helpful vote
Helpful
Response from Claudia Di Gino, General Manager at Novotel Miami Brickell
Responded 1 week ago
Dear 960ciarac, Thank you for taking the time to share your experience as this is the only way we can continue improving our hotel and the operation. I apologize for the inconvenience experienced while staying with us and will follow-up in detail with the team to prevent from happening again. While this is a different time for all of us, our goal is to always provide a safe and enjoyable experience to all of our guests. We hope you give us another opportunity to demonstrate our world class service. Best Regards, Claudia Di Gino General Manager
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I stayed 4 night right at the tine they reopen die to COVID (September 2020). The standard of care, cleanliness, service was outstanding. The gym was immaculately clean. The hotel was following the safety protocols to perfection. All staff was great, starting with the Manager, Claudia. Ah, and the location is supern (with an unreal view at the rooftop pool). Super recommended.
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Date of stay: September 2020Trip type: Travelled solo
1 Helpful vote
Helpful
Response from Claudia Di Gino, General Manager at Novotel Miami Brickell
Responded 1 week ago
Dear guillermoc978, Thank you for your amazing review and for recommending us! We look forward to welcoming you back during your next trip to Miami. Best Regards, Claudia Di Gino General Manager
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When booking, I found this hotel to be cheaper than nearby 3 star properties. I was pleasantly surprised to find how nice the hotel looked - really modern and clean. But the service is pretty bad! I think it's the rudenessthat makes it untenable. Yes, there is a sound of a train moving occasionally but I was recommending it quite highly to my friends until I repeatedly faced rude responses. Positives - hotel lobby is nice, bed and bathroom is clean and looks very modern. Negatives - service (phones barely get answered when one calls, several people were rude or indifferent when something is asked) Juan was really sweet and helpful when I wanted to take a printout. So, right now just asked for some water and was asked to pay $3.50 and buy it quite rudely. Don't mind paying but it's the way it's being told. I think he is the senior person at the hotel as well, couldn't get his name. When I came to write the review happened to notice that someone else experienced the same treatment. Hotel's hard product is awesome but if they don't work on the soft aspects like customer service, one may not want to return to this hotel. I definitely don't.…
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Date of stay: January 2021Trip type: Travelled solo
4 Helpful votes
Helpful
Response from Claudia Di Gino, General Manager at Novotel Miami Brickell
Responded 14 Jan 2021
Dear DianaMathew, Thank you for taking the time to share your experience. I would like to apologize for the perception on the service received, but I can assure you that our team takes pride on everything they do in order to provide a world class service. Your comments had been shared with the team in order to retrain and prevent from happening again. I hope you give us another opportunity to demonstrate how much we care for our guests. We look forward to welcoming you back in the near future. Best Regards, Claudia Di Gino General Manager
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Everything about this property is what you would expect from a newer established brand four-star hotel. I take little exception to the rooms, the common areas or the overall experience. In fact, I commend them because they offered limited room service during Covid days. I further commend them for having the decency of leaving coffee machines in the rooms as many hotels including five star level ones do not. The terrible issue guests face at this hotel is noise from Miami’s over ground metro rail system which is directly in front of the hotel. The trains are very loud and the noise comes in abruptly and most annoyingly. It makes getting a good nights sleep even with earplugs rather challenging. It’s too bad they couldn’t do too much to improve their soundproofing.
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Date of stay: December 2020Trip type: Travelled on business
1 Helpful vote
Helpful
Response from Claudia Di Gino, General Manager at Novotel Miami Brickell
Responded 11 Jan 2021
Dear FlyOneWorld, Thank you for taking the time to share your experience. I hoped you had given us an opportunity to learn about your challenge with time, so we can find you another room that fits better your needs. We offer different room types in different floors and location. We look forward to welcoming you back during your next trip to Miami. Regards, Claudia Di Gino General Manager
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PRICE RANGE
US$116 - US$302 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Atton Brickell Miami by Novotel
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
275
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Claim Your Listing Frequently Asked Questions about Novotel Miami Brickell
Which popular attractions are close to Novotel Miami Brickell?
Nearby attractions include Sweet Caroline Karaoke Bar (0.4 km), Simpson Park (0.2 km), and RikRak Beauty Bar (0.4 km).
What are some of the property amenities at Novotel Miami Brickell?
Some of the more popular amenities offered include a rooftop bar, free wifi, and a pool.
Which room amenities are available at Novotel Miami Brickell?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Novotel Miami Brickell?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Novotel Miami Brickell?
Yes, a parking garage, paid private parking on-site, and paid public parking nearby are available to guests.
What are some restaurants close to Novotel Miami Brickell?
Conveniently located restaurants include SuViche, PM Fish & Steak House, and Piola Brickell.
Are there opportunities to exercise at Novotel Miami Brickell?
Yes, guests have access to a pool, a fitness centre, and yoga classes during their stay.
Are any cleaning services offered at Novotel Miami Brickell?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Novotel Miami Brickell?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Novotel Miami Brickell offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Novotel Miami Brickell?
The staff speaks multiple languages, including English, Spanish, French, German, Italian, and Portuguese.