Everyone needs a place to lay their weary head. For travellers visiting Miami, EAST, Miami is an excellent choice for rest and rejuvenation. Well-known for its romantic environment and proximity to great restaurants and attractions, EAST, Miami makes it easy to enjoy the best of Miami.
Free wifi is offered to guests, and rooms at EAST, Miami offer a flat screen TV, a minibar, and air conditioning.
During your stay, take advantage of some of the amenities offered, including a rooftop terrace, room service, and a concierge. Guests of EAST, Miami are also welcome to enjoy a pool and breakfast, located on site.
Nearby landmarks such as Gesu Catholic Church (0.6 mi) and Freedom Tower (1.0 mi) make EAST, Miami a great place to stay when visiting Miami.
If you’re looking for a sushi restaurant, consider a visit to Zuma, Komodo, or SuViche, which are all conveniently located a short distance from EAST, Miami.
Should time allow, Bayside Marketplace and American Airlines Arena are some popular attractions that are within walking distance.
Whether you’re travelling for business, pleasure or both, EAST, Miami is sure to make your visit to Miami one worth remembering.
We stayed here for 5 nights ahead as part of a bigger trip, a family of two adults and one teen (14). Very surprised to be told we had to give the note over $600 on arrival just in case we charged anything to the room!! We had a double room - 2 double beds for three of us. Only one robe, two bath towels, not enough pillows but we called down to sort this out. The room was very small and no real privacy in the shower or toilet for a family with a teen. It’s a party hotel so be prepared for large groups of men and women at the weekend who have come to Miami to party! The pool area was great and we spent time there everyday. Hotel staff were pretty friendly, pool staff were good, helpful and friendly. However, one major issue we experienced was overcharging on our room. We were told we would receive complimentary beers and soft drinks (1 each, every day). We therefore ordered our complimentary drinks each day and on one day had pizza and fries at the pool at a cost of around $30. On check out we noticed we had been charged over $175 to our room. Jamie on reception was very helpful to get this resolved but it was quite difficult as no one was able to tell us what these charges were for. We ended up paying nearer $40…I wonder how many people don’t bother to check their bill and just pay? Overall, not a bad place to stay to get a good feel for Miami. Loads of bars and restaurants on the doorstep, it cost around $12 for a Lyft to Miami Beach, Wynwood etc to pretty handy to get the main attractions.…
Best Hotel in Brickell neighborhood, nicely located with great service. A must when going to Miami. Quinto is great restaurant. And Sugar has the best drinks, food and view of Miami Brickell and Dowtown.
East is located centrally; all my meetings were held within walking distance. The cafe at the lobby offers on-the-go coffee (good ones) and pastry; so critical when my schedule is packed. I needed a clean shirt last minute and bought it at Saks at the big mall connecting to the hotel conveniently. A drink at the Sky Lounge on 40/F became the thing I look forward to after work. The crowd and view of Miami there was amazing. Their restaurant closed late; I managed to have my favorite fish dish after my 9pm arrival. Afterall, the best part was the services; I never had to wait at the lobby for services and even got an additional mini-fridge upon request to store my wine and cheese purchased locally. Really value for money!
Horrible experience and guest service! When I checked-in, the room assigned was not properly cleaned, the bathrobes were in horrible condition (they were torn), any requests takes more than an hour to render. I asked for the room to be cleaned twice and no one cleaned the room. They would switch of the ‘’make up room’ button and fail to actually clean it. It then took me 7 calls and 5 long holds to speak to the manager, Dan, who couldn’t do anything about this horrible experience! Would never stay here again.
I loved the feel, the style and the cleanliness of the rooms. Also the location was extremely convenient. We were able to walk to restaurants and shopping. It’s not the closest place to beach, but their pool really makes up that. The rooftop bar is an added bonus and must if your staying. Only negative is the key cards were problematic.
Or a wall between part of the bathroom and bedroom, or a door into the bathroom, or a private toilet, or a chair in the room other than a dinette banquet seat. Breakfast Buffett was so-so, with very slow service. Staff was very friendly but clearly overwhelmed. There are many nearby restaurants. The rooftop area had an extraordinarily high cover charge so we did not even bother. We stayed here as part of a Regent cruise package. Room felt more like an unfinished Homewood Suites than a luxury property.
We recently did a Regent Cruise from Miami and the cruise line choose to put us in the Miami East ….we have traveled all over the world and this hotel has the worse service we have every had. When we arrived at the hotel there was no one to greet us or open a door or help with luggage. Once we got to our room we called for ice since there are no ice machines…..over the next two and half hours we called 7 more times for ice…finally we went to the front desk and they said they would send it up, three more calls over the next two hours and still no ice….this hotel clearly offers no service. This hotel is a very poor reflection on the service that Regent Cruises offers…please don’t waste your time here, go down the street to the Mandarin Oriental.
Where do I event start with this hotel. I honestly don’t want to waste my breath with how TERRIBLE the customer service is here , for the amount of money you’re paying you would honestly expect to be treated with at least with the bere minimum of respect but NOPE. I’m actually convinced rubbish on the floor get treated better than I did. We made a formal complaint to the customer advisor ( which I was shocked she was) her name was KARINA. KARINA I would like to thank you for my making my stay so bad and making me feel like I was very worthless. Not once did you apologise when I complained about the multiple issues I had with my room , from the bathroom flooding to the walls having patches and the noisy construction outside our room. Karina, if you don’t lie working with guest maybe working in East Miami is not for you as you are doing a great job making people stay away from this hotel. I had to BEG house keeping to change my bed sheets ( not sure why I had to beg when I’m paying almost 3k to stay). Had to use google translation on multiple occasions as none of them speak English only Spanish. Oh Yh management also will lie and say they treated you really good when u try and make a complaint with your booking agency. There was only one staff member who always had a smile on his face and was so so attentive. His name was Rafael, Rafael thank you so much for your great customer service and making my stay pleasant. Maybe they should consider you in becoming the manager because you were much more professional than the management in themselves. I hope this hotel gets shut down or they fire all the management completely. It should be illegal with how they treat guest there. You’re basically paying them to treat you bad so beware and avoid at all cost. p.s I would give it -100 stars if I could.…
I wish I had read the most recent reviews of this hotel. I stayed here a few years ago and it was amazing! This last time, it was horrible! Customer service is non-existent. Nobody picks up the phone. I emailed them that I had issues with my room during my stay, nobody replied. Nobody asked at checkout if my stay was okay or not. All they care about is getting your money and they provide absolutely zero service for it. The rooms are horribly maintained and there is a construction nearby (noisy!). In my room, a power outlet did not work, then the A/C stopped working, hairdryer didnt work, toilet didnt flush properly, automated window blinds didnt work. No bathrobe, no slippers in the room, you have to ask for everything (well, if anybody would pick up the phone...). Housekeeping is horrible, they took all my towels, didnt bring any new. Well, at least that day, they did show up, unlike some other days. The whole stay was a torture for over $6K, I wouldn't recommend.…
last weekend while getting delivered packages, I hear the delivery guy was waiting at the front desk...I could not come down immediately and the delivery man who did a great job and clearly enhanced by far my experience at the hotel is refused access to the "REST-ROOM" while waiting at the front desk who declined to hold the package in the interval. This is an outrage to our frontline workers to refuse them access to the most basic necessity. It is just shameful, and I will not associate with EAST Miami any longer.