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Room & Suite (684)
Pool & Beach (160)
About
#58 of 152 hotels in Miami
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers.
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Property amenities
Paid private parking on-site
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Free airport transportation
Pool with view
Outdoor pool
Coffee shop
Restaurant
Breakfast available
Happy hour
Outdoor dining area
Wine / champagne
Poolside bar
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Bath / shower
Soundproof rooms
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Flatscreen TV
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Green
Languages Spoken
English, French, Spanish
Location
Full view
58Somewhat walkable
Grade: 58 out of 100
28Restaurantswithin 1 km
1Attractionwithin 1 km
Contact
5800 Blue Lagoon Drive, Miami, FL 33126-2016
Getting there
Car HireSee all Miami car hire
4762Reviews168Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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Most Recent
Me and my family had a great experience at the hotel We were there on vacation and we have nothing to complain about the rooms, restrooms, pool and service at the hotel and the localization is amazing
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Date of stay: July 2022
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Hotel's Favourite
The hotel is conveniently located near the airport. Shuttle service is good. Pool outside and amenities are a 10 min walk from the hotel. No wonder the airline staff stay here as well. Breakfast was not included so it could add to your cost. Overall a good place to stay
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Date of stay: January 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 11 Jan 2022
Dear Srinivas, It was such a pleasure to welcome you to Pullman Miami Airport Hotel! We're delighted that you appreciated our convenient location and awesome amenities, and we trust you had a phenomenal time exploring all the area has to offer. Thank you for your kind words, and please come back to see us again. Yours in hospitality, Dan McDermott General Manager
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I needed a hotel to spend one night after coming from bahamas and going back to Brazil. This hotel gave me that, with a good shuttle service to Miami Airport. The rooms are ok, although they seem to be old.
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Date of stay: July 2022
Rooms
Location
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 6 days ago
Dear Andre, We always appreciate hearing from our guests. It's great to know that our convenient location and included shuttle were exactly what you were looking for. If you find yourself back in the area, please come see us again. Yours in hospitality, Dan McDermott General Manager
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After a long flight we were looking for a nice hotel near Miami airport. Check in was okay, I was surprised I had to pay to park in the hotels car park, perhaps that is standard? After checking in, I had to walk back to my car to put a ticket in the car to prove parking had been paid for. We had been travelling for hours and hours and just keen to have a shower and relax. The rooms we had were okay, they seemed tired and certainly needed new carpets, very different from the more modern and fresh looking lobby area. We ordered some food downstairs and the pizza was delicious, just what we needed. Breakfast was good and service attentive. The pool area did not look like the photos on the website, it wasn’t so inviting and was quite underwhelming. It was a functional stay but the rooms we had were a real let down.…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 1 week ago
Feedback from our guests is always appreciated as it helps us improve. We're glad you enjoyed the onsite dining and felt welcome while you were here. However, we apologize for any disappointment with the rooms and for any confusion about our parking policy. We'll pass your comments along to the appropriate staff members, and we hope you'll consider staying with us again should you be back in the area. Best Regards, Dan McDermott General Manager
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So the lobby is beautiful the drinks are delicious it’s a very comfortable stay. The downpoints -there were multiple stray cats at the pool -I found a hair in my bed -the beds in the double rooms are full size not queen - there were a bunch of poo let’s when we arrived there were 5-6 people at the desk and no one assisted us until my friend had to go up and ask. We enjoyed the pool, we enjoyed our stay but there’s definitely some improvements to be made
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Date of stay: July 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 1 week ago
Thank you for leaving a review. We are so glad you were able to visit us at Pullman Miami Airport Hotel. Our team is always working to offer the best service to our guests, so we appreciate your feedback on where we can improve. We hope you will have a chance to come back soon. Yours in hospitality, Dan McDermott General Manager
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We came to Miami for our anniversary of 18 years and wanted to try something different and not stay on south beach the like we normally has anyways the Hotel is beautiful to visit the front desk agent was very welcoming and polite our room was ready when we arrived at 10:11 @m love the pool area employees at the bar was helpful everyone was smiling, so we check into our room(806) the price we paid for our stay wasn’t worth it because there was no microwaves for it to be a lagoon suite , No ice on floors except 15th floor the Ac in the room didn’t work so it was hot the refrigerator didn’t work full of ice in the back of the refrigerator and full of water at bottom leaked in cabinet the hold stay , tub stayed filling up as we took a shower , toilet wouldn’t flush you had to keep flushing and holding handle down , room smelled of mold , black dust on ceiling from Ac vent , you could see finger prints on all the glass and desk tops in the room where it wasn’t wiped down from the last guest , dust all on desk legs , crumbs in desk chair ! I am a executive Housekeeping Manager and from a 22 year experience I would’ve never sold a lagoon like that to anyone ! Who ever the inspector is needs to make sure there inspecting the rooms before they turn them over to front desk I would rather have quality then quantity so I don’t think I will be coming back there to stay for the price we paid and for what we got !!!…
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Date of stay: July 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 1 week ago
Dear Ashley, Thank you for taking the time to leave us your review. Although our attentive team members and relaxing pools impressed you, we apologize for any lack of cleanliness during your visit. This is never the experience we want our guests to have, and we'll be sure to have our housekeeping team give your room the attention it deserves. Please consider giving us another chance the next time you're in the area. Best Regards, Dan McDermott General Manager
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We stayed one night. The food at the bar/restaurant was very good. The burger was very good and cooked to order (medium). The French Onion Soup was actually one of the best I have had. Nice view from the 14th floor and the beds and pillows were comfortable. The only down side was the pool was dirty. Foam had accumulated on one side of that looked brown and pretty disgusting. Besides that check in and checkout was seamless and staff were friendly and engaging.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 2 weeks ago
Thank you for taking the time to share your comments with us. We are happy to hear that you appreciated our friendly staff members, convenient check-in process, great dining options, and comfortable accommodations. However, we will review your concern regarding the pool, and we value this input. Safe travels, and we hope to have the opportunity to serve you again soon! Yours in hospitality, Dan McDermott General Manager
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I stayed at the Pullman for five days. The restaurant is closed for dinner and there is really nothing in the area to walk to. You can get dinner if you sit at the bar and choose from a very limited menu. Also, they were having some plumbing problems and the toilet in my room and several of my colleagues did not flush correctly. The location is good. The staff is pleasant and housekeeping did a nice job. The restaurant situation was disappointing.
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Date of stay: July 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 2 weeks ago
We were honored to host you and your colleagues. It's great to read you liked our convenient location, just minutes away from Miami International Airport. We apologize for the disappointment with our restaurant's dining hours, but we hope you were able to join us for a delicious breakfast or lunch. Additionally, we'll certainly consider your thoughtful feedback. We're pleased you noticed our housekeeping team's efforts with keeping our property extremely clean. It was our pleasure to serve you for five days, and we hope to see you again. Best Regards, Dan McDermott General Manager
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we arrived 5 hours late for our one night stay but the staff was very nice and got us in the room very quickly the room was excellent and very comfortable we had a nice breakfast as well and then back to airport by shuttle our driver was very nice and prompt , he got us to exactly where we needed to be Basically a worry free experience we will come back on our way home and should have time to enjoy the pool
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Date of stay: July 2022
Rooms
Cleanliness
Service
Room Tip: ask for lagoon view
See more room tips
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 3 weeks ago
Dear Terry, Thank you for your glowing review of your stay at Pullman Miami Airport Hotel. It is wonderful to see that you found our staff to be friendly and helpful and were able to utilize our convenient shuttle service. We look forward to seeing you soon! Yours in hospitality, Dan McDermott General Manager
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I ended up coming across this hotel by accident and I loved it. The staff was great, Room was great. The view was great and the location is perfect. The mini Starbucks was also a big plus Will definitely recommend it. Only thing missing was a USB port but that was an easy fix
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Date of stay: July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from General Manager, General Manager at Pullman Miami Airport Hotel
Responded 3 weeks ago
Dear David, Thank you for taking the time to share your comments with us. We are glad to know that you appreciated our wonderful staff members, comfortable accommodations, and beautiful views. It was a pleasure hosting you, and we hope to see you again soon! Yours in hospitality, Dan McDermott General Manager
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PRICE RANGE
US$107 - US$219 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel miami hotel miami, miami sofitel, accor miami, sofitel miami airport
FORMERLY KNOWN AS
Sofitel Miami
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
281
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Claim Your Listing Frequently Asked Questions about Pullman Miami Airport Hotel
Which popular attractions are close to Pullman Miami Airport Hotel?
Nearby attractions include Blue Lagoon (0.5 km).
What are some of the property amenities at Pullman Miami Airport Hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Pullman Miami Airport Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Pullman Miami Airport Hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Pullman Miami Airport Hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to Pullman Miami Airport Hotel?
Conveniently located restaurants include Casa Juan Restaurant, 94th Aero Squadron, and Bellacapri Italian Restaurant.
Are there opportunities to exercise at Pullman Miami Airport Hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Pullman Miami Airport Hotel have airport transportation?
Yes, Pullman Miami Airport Hotel offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Miami Airport Hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Pullman Miami Airport Hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Pullman Miami Airport Hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.