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PULLMAN Miami Airport hotel

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5800 Blue Lagoon Drive, Miami, FL 33126-2016
COVID-19 update: See the added health and safety measures this property is taking.Read more
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About

#68 of 140 hotels in Miami
Location
Cleanliness
Service
Value
GreenLeaders Gold level
Only minutes from Miami International Airport, stands, the cosmopolitan and stylish Pullman Miami Airport. From the beaches to the Everglades, Pullman Miami Airport is centrally located to everything that Miami has to offer. Easy access to Downtown Miami, Coral Gables, and Doral make our Blue Lagoon location the perfect choice. The business epicenter and the vibrant city sights are all at your fingertips. Art, Design and Connectivity are at the heart of the vibrant Pullman Miami Airport. Guests will experience the essence of contemporary style and design. Pullman Miami Airport conforms to the modern lifestyle and caters to the spirit of today's cosmopolitan business and leisure travelers.
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Full view
Property amenities
Paid private parking on-site
Free wifi in the business centre
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Pool with view
Outdoor pool
Private pool
Coffee shop
Restaurant
Breakfast available
Outdoor dining area
Wine / champagne
Poolside bar
Free airport transportation
Airport transportation
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Non-smoking hotel
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
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Room features
Allergy-free room
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Flatscreen TV
Bath / shower
Soundproof rooms
Bathrobes
Interconnected rooms available
Safe
Telephone
Wardrobe / wardrobe
Bottled water
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Lagoon View
Green
Languages Spoken
English, Spanish

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
16Restaurantswithin 0.5 km
0Attractionswithin 0.5 km
4,621Reviews165Q+A100Room tips
Traveller rating
  • 1,624
  • 1,753
  • 711
  • 300
  • 233
Time of year
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Popular mentions
Vladimir P wrote a review Jan 2021
2 contributions4 helpful votes
Booked on hotwire because pics looked good and good price. When I got to the room, the bed wasn't made well, you can see the bare mattress. Sleeping, the mattress was terrible, you literally sink into it. Also, the comforter was so thin, I froze at night. It was not even a comforter, but just a thin sheet. Overall it was clean but alot of the hotel is outdated and you can tell they have issues. Won't stay here again mainly due to the awful bedding
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Date of stay: January 2021Trip type: Travelled solo
3 Helpful votes
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Response from General Manager, General Manager at PULLMAN Miami Airport hotel
Responded 4 weeks ago
Dear Vladimir, Having a great night's sleep while on the road is essential, so it is unfortunate that your bed was not to your comfort. Had we known of this matter, we would have done our best to accommodate you, as guest satisfaction means everything to us. Nevertheless, we have noted your feedback and will consider it for future improvements. We hope you enjoyed your time in Miami, and we wish you well. Best Regards, Dan McDermott General Manager
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aalok185 wrote a review Jan 2021
Fairfield, Iowa2 contributions3 helpful votes
The common areas of the hotel were very beautiful, specially the pool which I think was the highlight. Beautiful views in the evening. I recommend if you have the time check in by afternoon and enjoy time by the pool till sunset. You can also get food and drinks from the bar and take it to the pool. However I also have to mention the room which was underwhelming to say the least. Very basic room, something what you'd expect from an economy hotel. Only the big Smart TV was nice. The in-room bathrooms were the worst part I think. Very disappointing considering that Pullman is under Accor's Premium Hotels and the room tariff. Also the wi-fi was not working in my room. It was working fine in the lobby and everywhere else but for some reason not in my room. Hopefully that is fixed by now. The hotel also has a Starbucks coffee kiosk which is very convenient and there is also a complementary shuttle every 30 mins to the Airport which is great.
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
2 Helpful votes
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Response from General Manager, General Manager at PULLMAN Miami Airport hotel
Responded 4 weeks ago
It sounds like our many on-site amenities impressed you, and we're happy to hear it. However, we're very sorry that your room wasn't quite what you were hoping for. We wish that you had made our team aware of your concerns as we have a variety of room types available on-site for our guests' convenience. Nevertheless, we appreciate you sharing your feedback now. This is not the lasting memory we want you to have of us, so we hope to have another opportunity to deliver the stay you expected should you return to the area. Best Regards, Dan McDermott General Manager
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burmack wrote a review Jan 2021
1 contribution1 helpful vote
I have stayed at this hotel numerous times over the years (this will be my last stay) ... there is a lot of deferred maintenance from a run down lobby - that needs some TLC to the rooms that need a makeover (scratched and dented furniture, worn carpeting, mattress was caved in, run down bathroom and walls that need a coat of paint. Just UGH
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Review collected in partnership with Accorhotels.com
Date of stay: January 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled on business
1 Helpful vote
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Response from General Manager, General Manager at PULLMAN Miami Airport hotel
Responded 21 Jan 2021
Dear Burmack, Thank you for your feedback. Had we known you were not thrilled with your room, our team would have been happy to accommodate you accordingly. Your maintenance concerns have been passed along so we can continue to improve, and we hope for another chance to impress you the next time you're in town. Best Regards, Dan McDermott General Manager
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Adam81980 wrote a review Dec 2020
Windham, Maine1,363 contributions168 helpful votes
+1
I just stayed here for two unexpected nights after vacation, when a snow storm cancelled my flights. Located on the south side of MIA Airport, only about 1,000ft from the mid-point of the southern runway. If you're a airplane enthusiast like me, my corner Single King, Room 1101, was one of the finest views I've ever had at an airport hotel! Noise, being so close to the action was surprisingly mimimal. And I could even see the distant Miami skyline about six miles away. While I'm usually hesitant to book airport hotels, this one was overall, pretty nice with elegant, stylish and well polished public areas. Friendly and welcoming staff. Clean grounds and a beautiful little pool on the lagoon out back. Area is a commercial office building and hotel park, and is a reasonably safe area. In the day, I would have no problem if I were a single female walking around the area. Although some borderline sketchy residential and commercial area's aren't far if you go east a mile or so. Not sure if there's food in walking distance? We just had UberEats deliveries. Parking is about half the rate of downtown, at $20 per night. There is a gate entry, but the lot isn't fenced in. Now for the not so positive. Upon getting to our room, I hit the key card reader on the door with a piece of luggage around my shoulder and the plastic plate fell off revealing the wiring and censor inside! No big deal. Snapped it back in place. Room was pretty nice. MIni-fridge. bathroom and shower very clean and new, but room furnishings just slightly dated. The carpet really needed a replacement or at very least, a professional shampoo. When I climbed into bed and pulled the sheet over me, the thing ripped in half! I'm hoping I don't get billed! (see photo) The mattress was a sunken in, as well as a being bit too firm for me. Waking up the next morning, I entered the bathroom to see something floating in the toilet. It was somebody's insulin pen that had somehow come through the plumbing! Definitely wasn't ours, and it wasn't there the evening before. It wasn't so bad I wouldn't stay again. In fact, I really enjoyed my stay and was more satisfied than I expected for an airport hotel. Which are usually kind of worn out. However, there were some small things that could use some attention or maintenance in the rooms themselves. I'll still give this place a 4 star regarding my stay despite some minor issues.
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Date of stay: December 2020Trip type: Travelled as a couple
2 Helpful votes
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Response from General Manager, General Manager at PULLMAN Miami Airport hotel
Responded 23 Dec 2020
Dear Adam, Although we wish that a less stressful circumstance had brought you our way, we're delighted that you could wait out the storm with us. It sounds like our views helped ensure a memorable experience, and we couldn't be happier. Guest feedback is our primary catalyst for effective change, so we thank you for sharing the ways in which we could have made your visit more enjoyable. If your travels bring you back through Miami, we hope that you will depend on us for another enjoyable experience. Yours in hospitality, Dan McDermott General Manager
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Alexandre W wrote a review Dec 2020
3 contributions3 helpful votes
Hotel structure is gorgeous, but I was very impressed by the questionable treatment that front desk offers to their guests. There’s this guy named Leandro that needs some serious customer service training. Please be aware of your duties and (re) start handling your guests requirements in a more suitable way. (I’d rather not rate you guys today, really).
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Date of stay: December 2020Trip type: Travelled solo
1 Helpful vote
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Response from General Manager, General Manager at PULLMAN Miami Airport hotel
Responded 10 Dec 2020
Dear Alexandre, While we're happy to hear that you enjoyed our property, we're very sorry that you had concerns regarding service. We would be grateful for the opportunity to speak with you further regarding your comments to learn a little bit more about why you had concerns regarding one of our team members. Guest satisfaction means everything to us, and we want to make sure that we're consistently putting our best foot forward. Best Regards, Dan McDermott General Manager
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PRICE RANGE
US$92 - US$208 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
sofitel miami hotel miami, miami sofitel, accor miami, sofitel miami airport
FORMERLY KNOWN AS
Sofitel Miami
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
281
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Frequently Asked Questions about PULLMAN Miami Airport hotel
What are some of the property amenities at PULLMAN Miami Airport hotel?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at PULLMAN Miami Airport hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at PULLMAN Miami Airport hotel?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at PULLMAN Miami Airport hotel?
Yes, paid private parking on-site is available to guests.
What are some restaurants close to PULLMAN Miami Airport hotel?
Conveniently located restaurants include Casa Juan Restaurant, La Riviera, and Bellacapri Italian Restaurant.
Are there opportunities to exercise at PULLMAN Miami Airport hotel?
Yes, guests have access to a pool and a fitness centre during their stay.
Does PULLMAN Miami Airport hotel have an airport shuttle?
Yes, PULLMAN Miami Airport hotel offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at PULLMAN Miami Airport hotel?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at PULLMAN Miami Airport hotel?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does PULLMAN Miami Airport hotel offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at PULLMAN Miami Airport hotel?
The staff speaks multiple languages, including English and Spanish.