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Great hotel the price is absolutely phenomenal for the location which is literally at The Miami Airport. I have stayed at this hotel several times and the customer service is always top notch. The food at the in-house restaurant is fresh and skillfully prepared. The...More
Our flight was cancelled to DFW and we had called three other hotels at 5am on Saturday morning and all the others said no we can’t check you in early... I called Sheraton and the night manager ( Chris I believe) was the most helpful...More
2 Thank glennjam
Response from Joshua N, Manager at Sheraton Miami Airport Hotel & Executive Meeting CenterResponded 24 September 2018
Thank you for your amazing review.I am glad to hear that Chris made your stay spectacular.Its our delight to provide our guest with the very best experience. Should your travels return you, we would love to have you back!
Arrived today at 1:50 am and frontdesk lady and front desk man were super rude ,
Disrespectful and unhelpful .
After such a long trip they send us to parking lot and didn’t explain how we drove around multiple times knowing that I am handicap...More
Thank Bileida G
Response from AlejandroRiveraNM, Front Office Manager at Sheraton Miami Airport Hotel & Executive Meeting CenterResponded 3 days ago
Thank you for staying with us and taking the time to provide feedback. We are sorry you did not receive the attentive service from our staff that we are known for providing. Our main goal is ensuring the comfort and satisfaction of our guests, and...More
Nothing special about this place. The lounge on club level was not opened when scheduled. Now part of the Marriott family. Expected more. Front desk and shuttle were polite, just felt dingy. Hopefully they will get better.More
Response from AlejandroRiveraAvile, Front Office Manager at Sheraton Miami Airport Hotel & Executive Meeting CenterResponded 1 week ago
Thank you for evaluating your stay. Your feedback indicates we have room for improvement in some areas. Your comments will be shared with the relevant teams so these issues can be corrected going forward. Thank you again for being our guest, and we hope you...More
I have stayed well of 20 times at this property over the years. IT is the same old buildings with a great location and nice people. The rooms are more modern, the bathroom very nice, beds comfy.. It is ridiculous, in my opinion to charge...More
Thank Richard G
Response from AlejandroRiveraNM, Front Office Manager at Sheraton Miami Airport Hotel & Executive Meeting CenterResponded 1 week ago
We appreciate the comments regarding your stay, and we apologize for not meeting your expectations. Our goal is to provide our guests with exceptional service and accommodations and we are working diligently to update our facilities. We hope you will choose us again so we...More
Unfortunately, there are neither CVS or Walgreens within walking distance from the hotel. The hotel has a restaurant, a bar and room service. If you are looking for more variety, you are just a short shuttle ride from MIA... More
Unfortunately, there are neither CVS or Walgreens within walking distance from the hotel. The hotel has a restaurant, a bar and room service. If you are looking for more variety, you are just a short shuttle ride from MIA Terminal that is filled to the brim with all sorts of eateries, from your classic fast food chains to branches of famous Cuban restaurants like Versailles and La Carreta, both before security as well as inside the terminal at the various gates concourses, its just a bit unconventional to go to the airport terminal to dine. MIA has an entire Mall with food as well as all kinds of other stores including pharmacies to cater to most any shopping need you may have