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DoubleTree by Hilton & Miami Airport Convention Center

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DoubleTree by Hilton & Miami Airport Convention Center
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1,526 Reviews from our TripAdvisor Community

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Showing 1,201: English reviews
Freeport, Grand Bahama Island
Reviewed 13 May 2016

Stranded in MIA due to weather, called for a quick reservation fast and easy as a HH Gold member. Got to hotel; check in great, F/D staff were great, room was clean and had regular amenities and then some. Went to get a drink at the bar: bartender ignored us in favor of two ladies who were using drink coupons...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank UNEXSOGM
New York City, New York
Reviewed 10 May 2016

This is the worst Hilton experience ever. The front desk manager was very unprofessional and rude. My room was dirty and by bed skirt had some type of mold on it the front desk supervisor refused to accommodate me in anyway great location near the airport wrong hotel.

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank johnnybO8613UY
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review

Dear johnnybO8613UY, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and will reach out to you shortly to further assist. We hope that...

Largo, Florida
Reviewed 10 May 2016

First of all , we had called the hotel in advance as we were flying into FLL airport and were going to go on a cruise from Miami Port .. We were told they were close to the port and could make arrangements for us to get to the port .. When we asked we were told that they could...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank SaraLeeGa
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review

Dear SaraLeeGa, Thank you for your review of your recent experience at our hotel. We’re very sorry that you encountered an unacceptable level of service throughout your visit. We do our best to make sure all of our guests have a rewarding stay. We’ve addressed these issues with our staff and will reach out to you shortly to further assist....

Holiday, Florida
Reviewed 10 May 2016

Doubletree double dipped my debit card and the company I work for for the entire stay! I would be in prison, if I did to them what they did to me by taking my money, without telling me. They had a hold only account for the entire stay, and I told them to take it off. They said they did,...

Review collected in partnership with DoubleTree by Hilton
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Helpful?
Thank GerryW3
William S, Guest Relations Manager at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review

Dear GerryW3, I apologize for the mishap regarding billing for your stay. I too, would be very frustrated if this had happened to me. Please contact me at your earliest convenience. I would like to make sure that we have corrected the error and to make things right for you. Please call me at your convenience and I will be...

Charlotte, United States
Reviewed 9 May 2016

As a Lifetime Diamond Member, this was difficult for me to understand no guest parking. The entire parking lot was blocked off for valet parking and 90% empty my entire stay....but yet I had to pay for parking next door in an off site parking lot @ 7.00 a day. I could understand if the valet consistently stayed full...but an...

Review collected in partnership with DoubleTree by Hilton
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Thank David S
Los Angeles
Reviewed 9 May 2016

Conveniently located, free cookies on check-in, but parking is about $10 per day; decent bar and bar menu, good service, excellent buffet breakfast, clean, comfortable, quiet room. We'd return. The concierge was very helpful.

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Thank vinojeff
Chicago
Reviewed 9 May 2016

Review collected in partnership with Amoma.com
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Thank 943renitac
Surf City, United States
Reviewed 6 May 2016 via mobile

Located near Miami airport, the hotel offered a nice fitness facility with free breakfast for those staying on the executive level. Nice looking pool and located near all of the malls. The rooms were nothing to write home about. Ensure to book a room not overlooking the highway.

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Helpful?
Thank Jimmy S
Port of Spain, Trinidad and Tobago
Reviewed 6 May 2016

I am happy that I choose this hotel. The room was big and clean. The hotel was modern and clean, There is a mall downstairs the hotel with a number of boutiques. The staff was helpful, especially the Vallet. I enjoyed my stay here and will definitely stay again!! The hotel was close to both malls, Dolphin and Miami International...

Review collected in partnership with DoubleTree by Hilton
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Thank Genevieve R
Vero Beach, Florida
Reviewed 5 May 2016

I am a hilton honors member and have stayed at many Doubletree's all over the country and this was hands down the worst experience. The service was terrible. From attempts to upgrade to attempts to try to get a menu at the bar to having to request the room be cleaned from housekeeping four times and finally happening at 6:10PM...

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Helpful?
Thank LorenWeisman
John-HiltonHelp, on behalf of the staff at DoubleTree by Hilton & Miami Airport Convention Center, responded to this review

Dear LorenWeisman, We’re sorry we didn’t provide the high quality of services you deserve. This is not typical of our hotel and staff, and we have addressed the issues you mentioned, along with the A/C unit not functioning properly. We try to make each guest experience a great one at our hotel as your satisfaction is important to us; we’ll...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The newly renovated guest rooms will let you know "It's So Miami"! From business to pleasure the DoubleTree by Hilton Hotel Miami Airport & Convention Center's convenient location to the Miami International Airport (MIA) is adjoined to the Miami International Merchandise Mart and the Miami Airport Convention Center (MACC). Shop, meet or just enjoy all of Miami from this destination spot. Situated by the Waterford Blue Lagoon Business District and offering easy highway access to the Downtown attractions, Coconut Grove shopping and South Beach nightlife. This hotel in Miami, FL offers a beauty salon, a plaza of shops and gift stores, and 24-hour complimentary airport transportation to and from MIA Airport. The spacious over-sized guest rooms, 17 suites for entertaining and the complimentary guest room WiFi are just starters. Be sure to visit the large fitness facility, featuring locker rooms, state-of-the-art cardio vascular equipment and even an area for a game of basketball. The temperature controlled outdoor pool and whirlpool is a great choice to relax and/or visit friends and family. Grab and Go food favorites at Au Bu Pain along with 24 hour food service are surpassed only by the three restaurants/lounges featuring an array of culinary creations. Be sure to include a evening of dining on fine steaks and fresh Florida seafood at Rioja Grille. Consider hosting a meeting in this Miami, Florida hotel's 172,000 sq. Ft. Of modern meeting and tradeshow space. Imagine almost 60 individual meeting rooms including boardrooms, multiple ballrooms from 7,000 to 28,000 sq. Ft., Ground level exposition space of over 70,000 sq. Ft. Bring together groups from 10 to 6000 at the MACC. ... more   less 

Additional Information about DoubleTree by Hilton & Miami Airport Convention Center

Address: 711 NW 72nd Avenue, Miami, FL 33126 (Formerly Miami Mart Airport Hotel)
Region: United States > Florida > Miami
Price Range: €123 - €262 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — DoubleTree by Hilton & Miami Airport Convention Center 3.5*
Number of rooms: 334
Reservation Options:
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Also Known As:
Doubletree By Hilton And Miami Airport Convention Center
Doubletree By Hilton & Miami Airport Hotel Miami
Doubletree Miami Mart Airport Hotel
Sheraton Mart Hotel
Miami Mart
Sheraton Miami
DoubleTree By Hilton & Miami Airport Convention Center Florida
Hotel Style:
#13 Spa Hotel in Miami
#34 Business Hotel in Miami
#36 Family Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from DoubleTree by Hilton & Miami Airport Convention Center staff and other travellers.
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Questions? Get answers from DoubleTree by Hilton & Miami Airport Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Junior suites, rooms without door to a connecting room and rooms without balcony are probably to prefer”
 of 5 bubbles christefan1, 11 Jan 2017 | Read review
“The rooms are large and quite luxurious.”
 of 5 bubbles 255ianw, 27 Oct 2016 | Read review
“Hilton Honors- 10th floor. Quiet.”
 of 5 bubbles lovetravelling0820, 14 Oct 2016 | Read review
“for purpose my room was excellent”
 of 5 bubbles jrmds21, 24 Aug 2016 | Read review
“Hilton Honors floors 11th and 12th”
 of 5 bubbles FinnHelsinki, 22 Jul 2016 | Read review
5 of 5