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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
This was the perfect location for a business trip. The shuttle to and from the airport was very convenient. I walked to a restaurant the first night, but used lyft for my remaining trips as the walk bordered on being too far in the heat....More
I stayed at this property prior to an international flight the next day. As it was adjacent to MIA I expected it to be like every other airport Hilton or Marriott. I hold Diamond with Hilton and Platinum with Marriott so I was pretty certain...More
4 Thank P K
Response from HiltonMiamiAirpt, Guest Relations Manager at Hilton Miami Airport Blue LagoonResponded 1 March 2018
Dear P K,
Thank you for selecting the Hilton Miami Airport Blue Lagoon for your recent stay and taking time to share your feedback with us. We appreciate your feedback regarding our staff, we assure you our professional and friendly staff is committed to ensuring...More
We chose this hotel because it’s close to the airport. We used the free shuttle from the airport to the hotel. The check-in process was poor. Our room was not ready, even though we got a message in the Hilton app much earlier, stating that...More
Thank A1894HMkevinm
Response from Michael H, General Manager at Hilton Miami Airport Blue LagoonResponded 4 days ago
Thank you for taking the time to provide feedback following your recent stay. We are sorry that you had a challenging check in process. Without having your name we are not able to follow up specifically on what the issue was. We are glad you...More
Don't be misled by the proximity to the airport. It takes 20 miniutes to get there without traffic. The shuttle is a joke. Take Uber or a taxi. Check in takes 30 mins and forget about room service. The rooms are nice.More
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Thank onecaratpear
Response from Michael H, General Manager at Hilton Miami Airport Blue LagoonResponded 4 days ago
Thank you for taking the time to provide feedback following your recent stay. We are sorry you didn't have a great experience with the shuttle and room service. Depending on traffic the shuttle does take 20 minutes to get to or from the airport. Unfortunately,...More
I stayed at this location last week while connecting through MIA airport. I had mistakenly booked the Hampton Inn, only to find out that location has no restaurant or bar. The Hilton people were very accomodating and quickly made the change via a short phone...More
If you go to the exit you will see that there are several hotel shuttles. The shuttles are not waiting at a specific area - they are driving around.
You just need to look for the right one and jump in.
Hope this helps... More
If you go to the exit you will see that there are several hotel shuttles. The shuttles are not waiting at a specific area - they are driving around.
You just need to look for the right one and jump in.
Hope this helps you.
Kind regards,
