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Hilton Miami Airport

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Hilton Miami Airport
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2,861 Reviews from our TripAdvisor Community

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Showing 2,004: English reviews
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Jacksonville, Florida
Reviewed 2 days ago NEW

Not a great stay for the money I paid! I had high expectations for the Hilton brand and was very disappointed! They fell short of my expectations and didn't seem to care if I was a satisfied customer.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 613kenyat
Michael H, General Manager at Hilton Miami Airport, responded to this review

I am sorry you did not have a good stay and I can't tell from this whether you reported any issues before you left to give us a chance to fix them. Please contact the hotel Management directly if you want to provide more information.

HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

My wife and I stayed one night after a Caribbean cruise because of the hotel's proximity to the Miami airport. We were given early check-in at 12:30 and a room on the 14th floor which provided a great view. The room was really clean and tidy and the free airport shuttle was very handy. Being a HHonors member makes check-in...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
5Thank Lawrie M
About Hotel's Favourite Review
HiltonMiamiAirport, Guest Relations Manager at Hilton Miami Airport, responded to this review

Dear Lawrie M, Thank you for taking a moment to share your experience. I am pleased to hear you found our hotel and amenities to your liking. From the convenience of the airport shuttle to the early check-in with the Hhonor's app, we are thrilled to hear about your positive experience! We look forward to welcoming you back to our...

Reviewed 3 days ago NEW

A great hotel conveniently located with great amenities and helpful and enthusiastic staff! From the great pool and hot tub with the awesome bar, to the great lagoon and city views, to the convenient airport shuttle - this hotel is a great place for the solo business traveller, a couple on a weekend getaway, or a family on vacation. There's...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Nicholas B
brittanyoconnor, Guest Relations Manager at Hilton Miami Airport, responded to this review

Dear Nicholas B, Thank you for taking a moment to share your experience. I am pleased to hear you found our shuttle convenient and efficient, as well as our shuttle to Dolphin Mall. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and staff. I have personally thanked our staff for their...

Greenville, North Carolina
Reviewed 3 days ago NEW

Stayed for (3) nights in Feb for a work meeting. I didn't utilize any of the facilities other than meeting spaces/gym. I had a city view room. The rooms were nicely appointed and the beds were very comfortable. The bathroom was nice but very much on the smaller size. The Hilton had a nice gym that overlooked the pool area....

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Helpful?
Thank elon94
brittanyoconnor, Guest Relations Manager at Hilton Miami Airport, responded to this review

Dear elon94, Thank you for taking a moment to share your experience. I am pleased to hear you found our shuttle convenient and efficient. I apologize you felt our food for our meting rooms was "average." We strive to put out the best tasting and local foods for our meeting guests. We look forward to welcoming you back to our...

Bar Harbor, Maine
Reviewed 4 days ago NEW

Great airport location hotel. When we checked in they kindly provided us with a room with a spectacular view of the Miami skyline - beautiful during daylight and stunning at night. We also had a great meal at the hotel restaurant which was a nice surprise!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank LouiseLopez
brittanyoconnor, Guest Relations Manager at Hilton Miami Airport, responded to this review

Dear LouiseLopez, Thank you for taking a moment to share your experience. I am pleased to hear you found our hotel restarunt and amenities to your liking and are thrilled to hear about your positive experience! We appreciate your loyalty to the Hilton brand. Looking forward to welcoming you back to our hotel in the not too distant future. Sincerely,...

Brazil
Reviewed 5 days ago NEWvia mobile

Flying from Brazil and connecting via Miami to other cities can sometimes be challenging and layovers just very long, very long. This is still my preferred option in these situations. Nice rooms, nice staff, free WiFi and a shuttle service to and from the airport that works fine. I noticed that the rooms have undergone remodeling and now the entire...

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Helpful?
1Thank BrazilAca
brittanyoconnor, Guest Relations Manager at Hilton Miami Airport, responded to this review

Dear BrazilAca, Thank you for taking a moment to share your experience. I am pleased to hear you found our hotel and amenities to your liking. Indeed 2012, we completed a $1.9 million renovation of our meeting spaces and rooms for a more "Miami Chic" motif. We are always updating something in our hotel; next is installing a grab-n-go ststion....

Orlando
Reviewed 6 days ago NEW

Hotel misses on the small details. Restaurant and room service was slow and cold upon arrival, they did make it right on both occassions. Was not greeted as Hilton honors guest after providing my Number. Staff is not engaging unless you engage them. Staff has no sense of urgency.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank FrequentTravels-2920
Management response:

Dear FrequentTravels-2920, We apologize we were not able to provide you with the quality of services you deserve in regards to our room service. This is uncharacteristic of our hotel and staff, and we are always looking for ways to improve our customer experience. I sincerely apologize for the our Front Desk did not recognition your Hilton Honors status, so...

Kuwait City, Kuwait
Reviewed 6 days ago NEWvia mobile

The hotel is close to the airport, shuttles are easy to find but on busy hours you may struggle to find a spot in the shuttle. I waited 1.5 hour to catch a shuttle which is complementary, but no comfort at all, I was up during the ride to the hotel, no seats available. The room had a funny smell,...

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Helpful?
Thank MiguelGaspar
Management response:

Dear MiguelGaspar, Thank you for taking a moment to share your experience. I am pleased to hear you found our shuttle convenient and efficient, although, yes, it does get busy and full during peak times throughout the day. I apologize you found our décor somewhat old, when in 2012, we completed a $1.9 million renovation of our meeting spaces and...

Reviewed 1 week ago via mobile

5 mins away from the Miami International Airport, it is the best value for money Hotel you could ask for in Miami. Situated at Blue Lagoon area very much overlooking the airport it self. I must make a note that staff are very friendly specially the Concierge team, very helpful. Spacious room, clean and with all the relevant amminities that...

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Helpful?
Thank Dhanushka d
Management response:

Dear Dhanushka d, Thank you for taking a moment to share your experience. I am pleased to hear you found our accommodations, jogging track, pool area and shuttle to your liking. It was a pleasure to receive your comments and to learn of your appreciation of our hotel and staff. I have personally thanked our Concierge staff for their outstanding...

Newmarket, Canada
Reviewed 1 week ago

All 10 of my family enjoyed our stay in this Hotel. The comfort, food and friendliness of the staff, including the transport to and from the airport and to the docks, was great. The Grandchildren enjoyed the pool.

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Helpful?
Thank AIK2426
Management response:

Dear AIK2426, Thank you for taking a moment to share your experience. I am pleased to hear you found our hotel and amenities to your liking and are thrilled to hear about your positive experience! We appreciate your loyalty to the Hilton brand. Glad you enjoyed our pool and we hope you have a wonderful cruise! Looking forward to welcoming...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Hilton Miami Airport

Address: 5101 Blue Lagoon Drive, Miami, FL 33126-2021
Region: United States > Florida > Miami
Price Range: €112 - €275 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Miami Airport 4*
Number of rooms: 500
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Booking.com, Expedia, Hotels.com, Orbitz, Travelocity, Priceline and Jetsetter so you can book your Hilton Miami Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Miami Airport Hotel Miami
Miami Hilton
Hilton Miami Airport Florida
Hotel Style:
#21 Luxury Hotel in Miami
#32 Family Hotel in Miami
#33 Business Hotel in Miami
#34 Romantic Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Miami Airport staff and other travellers.
85 questions
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Questions? Get answers from Hilton Miami Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Request a City View”
 of 5 bubbles elon94, 22 Mar 2017 | Read review
“The 3 rooms used by my family were great.”
 of 5 bubbles AIK2426, 15 Mar 2017 | Read review
“Request a "Lagoon View" room ... they're spacious with a lovely view, but STILL private.”
 of 5 bubbles PopcornPerrier, 13 Mar 2017 | Read review
“Higher floors. Great view!”
 of 5 bubbles blufox8, 10 Mar 2017 | Read review
“Try to get a lagoon view room. Fun to watch planes coming in to land.”
 of 5 bubbles Johnboy212, 6 Mar 2017 | Read review
5 of 5