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InterContinental Miami

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#8 of 121 Hotels in Miami
Certificate of Excellence
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InterContinental Miami
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5,744 Reviews from our TripAdvisor Community

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Showing 4,331: English reviews
Des Moines, Iowa
Reviewed 6 March 2016

I have to say that this place has it right. Upon checking the front desk handled my request down to the tee. Got in our room and went to the club level which is worth any up charge you might pay for this level. Relaxed and went back to our room which was very clean and had a great night...

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Helpful?
2Thank Kitty S
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Kitty S, I am so pleased to hear your stay with us was fantastic and that our team went above and beyond to make it memorable. This is something we strive to do daily, and not just the same thing for each guest, but taking time to learn about our guests and what will make their time with us...

Reviewed 6 March 2016 via mobile

He treated us so well this morning and made my daughters day as it is her bday travelled all over but never found someone so good with a beautiful heart and best service ever. The entire hotel and people here are so friendly and since my husband is not well with a bad throat the lady at the reception also...

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Helpful?
Thank seema m
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear seema m, Thank you for the positive review of your recent stay with us. We are happy to hear you had a wonderful time at the hotel and were taken care of by our attentive staff. We hope you will join us again sometime soon and have even more wonderful experiences at our property. Happy belated birthday to your...

Reviewed 5 March 2016 via mobile

We had an amazing view from our very luxurious room of the cruise port and much of Miami. Best location in Miami. Fantastic service and many nice amenities with Club. Pool was warm and lovely. We will be back.

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Helpful?
Thank tandekOrl
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear tandekOrl, Thank you for the kind review and taking time to share your stay with us. We are happy to hear you enjoyed your stay and the views from your room. I'm also glad to hear you will be back and look forward to welcoming you back as part of our InterContinental family. Best, Arminio

Italy
Reviewed 4 March 2016

This place is great as a hotel the rooms are wonderful...however the front desk staff could be more professional and curteous, they are borderline ok, but nothing great for a hotel of this calibre...Dont try to order room service as you want, the person who answered me had a computerised way of taking my breakfasy order and i was chastized...

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Thank PatriziaItaly
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear PatriziaItaly, Thank you so much for your review of our hotel. It is truly a pleasure to hear that you enjoyed the hotel, especially the rooms and pool area. I am sorry to hear your experience with the front desk and room service order was not as expected, and can assure you this is not the typical InterContinental Miami...

Florida
Reviewed 4 March 2016

Once again we stayed here Boat Show weekend. Checkin is convenient for the Club Floor and we left luggage with the bellman and went off to the Show until we got the text that our room was ready. We requested a Bayside room on the Club Floor and spend an inordinate amount of time watching the cruise boats maneuver in...

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Helpful?
Thank scuff66
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear scuff66, Thank you so much for your review. We appreciate that you took the time to share your wonderful remarks with us and also share feedback about the areas that could use some attention. We take these remarks seriously as we always strive to provide a WOW experience. I will be sure to share your feedback with the rest...

Boston, Massachusetts
Reviewed 4 March 2016

Stay here for 4 nights In February, this was my 2nd time staying at this location and it was everything i expected, the service was excellent from the entire staff check in was seamless even though the hotel was busy, Room service for breakfast was great, the had a very large selection of items. The views from the room were...

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Helpful?
1Thank Sean D
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear sarah s, Thank you so much for your review. I'm thrilled that you enjoyed your experience at the hotel from the arrival all the way to room service and the pool views! We appreciate that you took the time to share your wonderful remarks with us and I will be sure to share your feedback with the rest of...

New York City, New York
Reviewed 3 March 2016

Nothing spectacular but nothing to complain about either. Staff was very helpful and was proactive in anticipating my needs. Toro Toro was very good and there is a fairly decent lobby bar. Rooms have a great view.

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Helpful?
Thank NYCBOS
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear NYCBOS, Thank you for taking time out of your day to share some feedback with us about your recent stay. While you mention that the staff was helpful and proactive in anticipating your needs, I'm sorry to hear you felt the hotel was nothing spectacular. I welcome the opportunity to learn more about why you feel this way so...

United Kingdom
Reviewed 3 March 2016 via mobile

Stayed one night after the flight from London before picking up a hire car following morning. Nothing was too much effort from the doorman,reception and concierge. Customer service at its best though I appreciate others may not have a similar experience but I can review as I find. Room overlooking the bay was large and more than adequate. A short...

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Helpful?
Thank 59Forest
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear 59Forest, Thank you for sharing your experience with us. We look forward to welcoming you back again sometime soon hopefully and will be sure to share your comments with our team since they were able to make your stay wonderful from the minute you arrived to the moment you left the hotel. This is what we like to hear,...

Denver, Colorado
Reviewed 3 March 2016

We stayed here for one night before our cruise. Our room was 2 queen beds - though they were quite small. I suspect they were actually double beds or full beds. Comfy, but tight for 2 people to share each bed. But the room was spacious enough, and the bathroom was very large. THe lobby is brightly/neon-lit, like a Vegas-type...

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Thank mcqker
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear mcqker, I am delighted to hear you enjoyed your stay with us at the InterContinental Miami and found the facilities, staff and amenities to be up to your standards. We appreciate your loyalty as a Gold Member and thank you for taking the time to share your experience with us. We hope you will join us again soon and...

Reviewed 29 February 2016 via mobile

Came in for some last minute sandals and the store was amazing!! I loved the selection of the clothing, jewelry and shoes! It's definitely a must to stop by whenever you're staying at this establishment! Thank you for helping me find these shoes!

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Thank Connie K
Arminio R, Director of Operations at InterContinental Miami, responded to this review

Dear Connie K, Thank you so much for your 5-star review. I'm so happy to hear that you enjoyed your shopping experience at our retail outlets and we hope it's not too long before you visit us again. Regards, Arminio

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
A Shining Star Among Downtown Miami Hotels Miami is truly one of the world's most vibrant tropical playgrounds. In this stunning locale, a pulsing nightlife, brilliant white-sand beaches, and sizzling culture combine for the perfect getaway. Stay at the InterContinental Miami to savor the best of this colorful city. Our alluring downtown Miami hotel offers richly appointed accommodations and breathtaking views of Biscayne Bay. Immerse yourself in luxurious elegance - just minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables. Boasting 641 newly redecorated guest rooms and suites, we're an oasis of sophistication and world-class service. Discover this enchanting downtown Miami Florida hotel, in a magical setting: * Overlooking Biscayne Bay, in the heart of Miami, Florida * Minutes from South Beach, the Port of Miami, Coconut Grove, and Coral Gables* Only 7.5 miles from Miami International Airport (MIA)* Just 25 miles from Fort Lauderdale International Airport (FLL)Indulge In Unrivaled Luxury At Our Hotel In Downtown Miami Our 34-story downtown Miami hotel provides dazzling views and spacious guest rooms and suites. Take advantage of 101,000 square feet of meeting space. Rejuvenate in our state-of-the-art fitness center and mySpa. Whether you're visiting for business or pleasure, this deluxe hotel in downtown Miami offers everything you need for an unforgettable stay. ... more   less 

Additional Information about InterContinental Miami

Address: 100 Chopin Plaza, Miami, FL 33131-4323
Region: United States > Florida > Miami > Coconut Grove
Price Range: €169 - €397 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterContinental Miami 4*
Number of rooms: 641
Reservation Options:
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Also Known As:
InterContinental Miami Florida
Hotel Style:
#2 Green Hotel in Miami
#5 Spa Hotel in Miami
#5 Family Hotel in Miami
#6 Business Hotel in Miami
#6 Luxury Hotel in Miami
#6 Romantic Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from InterContinental Miami staff and other travellers.
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Questions? Get answers from InterContinental Miami staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for the Club floor and ask for room with views of the bay. Well worth it.”
 of 5 bubbles usalover2015, 28 Mar 2017 | Read review
“The higher the floor the better the view.”
 of 5 bubbles rrs_12, 28 Mar 2017 | Read review
“We were on the 14th floor overlooking the cruise port. AWESOME.”
 of 5 bubbles Junglejody, 27 Mar 2017 | Read review
“Prepare to enjoy your stay :-) . ”
 of 5 bubbles belabartisjr, 25 Mar 2017 | Read review
“high floor with bay view”
 of 5 bubbles alongstreet, 25 Mar 2017 | Read review
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