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Friendly check in with a 3rd floor room overlooking the pool. Room had that beat up 2-3 star look to it, but that's what I booked, so no surprise there. As a matter of fact there were no surprises at all. It did have HD...More
Response from angelo g, Public Relations Manager at Hotel ChateaubleauResponded 5 February 2018
Thank you for taking the time to give us your feedback! We appreciate your business and hope you will come back when your in town again!
This was a last minute desperation booking after the hotel we’d stayed in prior to our cruise turned out to be a disaster. Fortune smiled on us with this alternative. Everything about the Chateaubleau was lovely, from the neighborhood to the rooms to the many...More
Thank Sylvia M
Response from angelo g, Manager at Hotel ChateaubleauResponded 24 January 2018
Thank you so much for your feedback! We hope to see you back soon!
It seems like alot of hotels are like this one in miami.
The rooms are detached from the lobby and accross the street which is a hazard.
The rooms are ok with the usuals.
Bathroom is small and there was no hot water.
Response from angelo g, Owner at Hotel ChateaubleauResponded 18 January 2018
Thank you for your feedback. You stayed in our south building which is our overflow extension of our main building right next door. Rooms have been renovated and have some perks like balconies in every room. We are sorry you felt like it was a...More
I have stayed at this hotel 2-3 times a year for quite a few years. I've always asked to stay on the first floor. I have always had an enjoyable experience until July of this year when I came to stay with my sister and...More
Thank Sue J
Response from angelo g, Public Relations Manager at Hotel ChateaubleauResponded 11 December 2017
We are very sorry to hear about your bad experience. We do not discriminate our guests with pets, and we try to put them in rooms without carpets. We only have 4 rooms without carpets and 10 rooms that are half and half. Since we...More
Response from CHATEAUBLEAU | Property representative |
Yes, you have options! There's a free city trolley that runs Monday-Friday 8AM-8PM in front of the hotel that can take you to most places nearby (including the Metro station). They have shuttle only to and from the airport... More
Yes, you have options! There's a free city trolley that runs Monday-Friday 8AM-8PM in front of the hotel that can take you to most places nearby (including the Metro station). They have shuttle only to and from the airport and the Port of Miami.