Went for thanksgiving visit, now I want to move there… CitizenM made the best experience ever, very friendly staff and excellent service, the tinny rooms are extremely confortables with all high tech gadgets, def will be back soon…!!
This chain of the hotels is amazing. Will be kept in mind for next travel around US. Clean, modern with stuff that knows what’s going on. Helpful and friendly. I really like this place. If you had a place to sit outside while having a smoke would be great :)
Excellent location, fantastic room. We stayed after our cruise and it was a great location with great food all around the hotel. The room itself was minimal sleek and modern. Great for the couple of days!
Love the team there! Small but smartly designed rooms. Best for business or solo travelers. The public areas are comfortable and the food is surprisingly good! Don't miss the breakfast. The only place I'll stay now! You rock CitizenM 👏👍🙏 Keep up the great work.
When on a business trip or a vacation to Miami, one should seriously consider a stay in the CitizenM Hotel Brickell. The hotel has a truly welcoming, civilised, friendly and relaxed vibe and is centrally located. Staff and guest are mainly young (and beautiful) but as an older couple we didn’t feel out of place at all. We also saw middle aged (business) people who like us seemed to have chosen this hotel as an alternative for the many tired and charmless chain hotels where you have to pay the same price or even more. Beware, the rooms are really small and if you are not able to crawl over your partner for a pee during the night or are used to travelling with more then one big suitcase, think twice before choosing this hotel ;). Being a computer illiterate could be a challenge too in this hotel, but there are enough people to help you if necessary. Otherwise the small rooms are fantastic, even more so when you are travelling alone, and offer every comfort you need from a good kingsize bed to a great shower and heavenly smelling soaps. Breakfast is not a splash but everything is absolutely honest and fresh. Good coffee and the bread comes from a serious bakery it seems. For $18 it doesn’t come cheap, but it is worth it, especially when you consider that everything in Miami is quite expensive. The ‘communal’ space is fun and we saw many working at the large tables and the in the boots lining the space. We liked to end the day on the patio between real plants looking over the small park next to the hotel.…
Was in town for work with little time in the room so I went for a more budget trip than usual. Was pleasantly surprised by M. Certainty a small room, but elegant design and very smart layout. Would stay here again in a heartbeat. Location is a 10/10
Not a fault to pick! Even checking in at 2am the guys were so helpful, even with us being like zombies they were understanding and accommodating. Whilst the bedroom was a little smaller than we imagined, it had everything we needed and a VERY comfy bed. Whilst we were only here for less than 24 hours every interaction we had was lovely, especially Matt behind the bar and his lovely mojitos! The decor is beautiful, laid out really well and feels safe and welcoming. As international guests we would definitely recommend and return. Thanks so much!
I stayed at CitizenM for a night; it is brand new everywhere, so new in fact that the gym, club, and pool have not yet been completed. It is a take on cool European design mixed with Japanese pod rooms. It mostly works, but there are a few things that make me think I might stay somewhere else next time. The good: the lounge is great, the outdoor decks are great, and the staff are all friendly and helpful. The bad: is is a no-frills experience. Check yourself in. No toothpaste. Breakfast looked great...but was not free. No complimentary snacks. Add in that it doesn't participate in any loyalty programs, and I may stay somewhere else next time.
This is the 3rd location my fiancé and I have stayed at and we have a 5 star experience every time. The people are amazing, the ambiance and scent are intoxicating, and everything is clean and modern. I will definitely stay here in every city I can!
Brickell area isn’t my favourite to stay (high rise, kinda lifeless, bad bars) but the hotel was lush. Pool was shut which is a shame. Would recommend staying at the Miami Beach location when it opens!