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Mandarin Oriental, Miami

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Traveller (1298)
Room & Suite (671)
Pool & Beach (185)
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Overview
  • Excellent72%
  • Very good18%
  • Average6%
  • Poor2%
  • Terrible2%
Travellers talk about
“brickell key”(167 reviews)
“la mar”(130 reviews)
“private beach”(83 reviews)
Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Mandarin Oriental, Miami
Special Offer: Complimentary 3rd Night
Offers from Mandarin Oriental, Miami
Special Offer: Complimentary 3rd Night
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Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (2,735)
There are newer reviews for Mandarin Oriental, Miami
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Traveller rating
1,508
386
153
63
54
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1,508
386
153
63
54
Show reviews that mention
All reviewsbrickell keyla marprivate beachman made beachazul restaurantsouth beachperuvian restaurantturn down serviceroom serviceluxury hotelpool staffin room dininglarge balconyoverlooking the baypool sidelobby barbeautiful property
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651 - 655 of 2,164 reviews
Reviewed 4 April 2016 via mobile

We went to the mandarin for a business breakfast and it was very good. Terrasse is very nice, large food selection from vienoiseries, fruit, juices, tarts etc .,, Staff is professional and very helpful when you need assistance. I recommend it ! Make sure to...More

Thank Christophemiami
Reviewed 4 April 2016

Let me start by saying that the property is beautiful, the rooms were clean and although a little less modern that other Mandarin hotels, still very very very nice. I was incredibly disappointed by the staff and I would never go back for that reason....More

Thank Rachel K
Response from MOResponse, General Manager at Mandarin Oriental, MiamiResponded 18 May 2016

Dear Rachel K, Thank you for your review. As General Manager of Mandarin Oriental, Miami, I am dismayed to read this review as it seems so out of character of our hotel and out of place against the many positive reviews on Trip Advisor. I...More

Reviewed 2 April 2016

Really good hotel in great location close to many great restaurants. Good walks around the Island Our room was excellent with plenty of space and many good features. Every single member of staff that we encountered was friendly and extremely efficient. We will certainly return...More

Thank Peter S
Reviewed 2 April 2016

I have not stayed at the Mandarin for years but on a recent trip to the caribbean we stayed over the night. The hotel still has the outstanding service I remember and the rooms are large and comfortable. I was upgraded to a bay view...More

Thank Caroline M
Reviewed 30 March 2016 via mobile

This property is absolutely beautiful. The service was not what I expected. No one never assisted to help us with luggage,I was never informed about any of the facilities on the property and to top it all off I was addressed by the wrong name...More

1  Thank Ron W
Response from MOResponse, General Manager at Mandarin Oriental, MiamiResponded 18 May 2016

Dear Ron W, Thank you for taking the time to provide a review of your experience at Mandarin Oriental, Miami. We are disappointed to learn that your time with us was less than fantastic. As a five-star property, we strive to provide unparalleled service and...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Room Service
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$269 - US$748 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Miami
#2 Spa Hotel in Miami
#2 Business Hotel in Miami
#4 Romantic Hotel in Miami
#4 Family Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$269 - US$748 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Luxury Hotel in Miami
#2 Spa Hotel in Miami
#2 Business Hotel in Miami
#4 Romantic Hotel in Miami
#4 Family Hotel in Miami
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (1298)
Room & Suite (671)
Pool & Beach (185)
Dining (178)
Amenities (88)
Business Centre & Event Rooms (4)
Family and Play Areas (2)
Questions & Answers
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lisaannello
20 April 2018|
AnswerShow all 3 answers
Response from DM T | Reviewed this property |
Miami Beach. The hotel concierge can provide driving directions. Also Uber offers an affordable trip. I would avoid Miami Cabs.
0
Votes
Diseyn
12 January 2018|
Answer
Response from Pakax | Reviewed this property |
I suppose it is possible but i do not think they provide ashtrays.
0
Votes
Fidelio11
29 December 2017|
AnswerShow all 2 answers
Response from ginapalmbeach | Reviewed this property |
Unfortunately not. It has lovely grounds with it's own private beach overlooking the Bay, but not tennis courts. You can however, walk around the entire island which is great excise for a morning walk with beautiful views... More
0
Votes
Room Tips
"Select a bay view."
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"Ask for a Bay view room"
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"loved the bay view rooms; well worth the small extra charge"
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"Ask for a view of the harbor(but perhaps they all have a view of the water)."
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