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Extended Stay America - Miami - Brickell - Port of Miami

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Extended Stay America - Miami - Brickell - Port of Miami
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111 Reviews from our TripAdvisor Community

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Showing 76: English reviews
Reno, Nevada
Reviewed 3 November 2016 via mobile

The service is really good. Cindy the girl at the front desk is so polite and really outgoing. She made my stay as comforting as possible. The people at the front desk made my life easier with the requests on restaurants and fun places to go and we're very polite. Definitely made me feel welcomed to miami

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Helpful?
Thank FrankieJoints
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to share your experience. It is pleasing to see you were well accommodated by our staff with excellent customer service. Thank you again for sharing your experience with us. We would love to see you again, should your travels bring you back to our area.

Atlanta, Georgia
Reviewed 31 October 2016

Felt at home quickly due to Cindy, Ana, Lucy, Eberth, Henry and Mgr Jerry's friendliness and attentiveness. A/C worked great. Room was clean no bugs. Quiet hotel could sleep days and nights no problem with changing work schedules. It's well insulated. Hot water in shower always. Comfortable bed and reclining chair. Dark Roast coffee really good. Laundry machines cleaned very...

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2Thank giacomoatlanta
Orlando
Reviewed 28 October 2016

Great price for proximity to Miami! We stayed one night to go to a concert at the American Airlines Arena... the room smelled a little musty when we first checked in and there is no ice machine, but they were very accommodating in every other way. Breakfast is grab-n-go so nothing hot except coffee/tea/oatmeal which was to be expected at...

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Helpful?
Thank Tiffany W
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Your feedback is important. Thank you for sharing. It is good to know our location was beneficial during your stay. However, however please accept my apology for the inconveniences you endured and the odor in your room. We will work on communicating our service and proactively addressing issues before guests check in.

Birmingham, United Kingdom
Reviewed 15 October 2016 via mobile

Area at first looks not good ,hotel very nice from outside looks not good , very clean not a fancy hotel but good ,big room , nice bed flat tv no safe ,as a small kitchen which is great , but no cups plates or knifes forks or spoons ?????😬when you check in they tell you can rent them 🤔in...

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Helpful?
2Thank 554MichaelA
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

We appreciate you taking the time to write a review and for choosing to stay with. First, allow me to address that you do not have to pay or rent cookware for the fully equipped kitchen in your room. This will definitely be addressed promptly. Overall, I'm glad you had an great stay at our hotel and that you enjoyed...

Reviewed 29 September 2016 via mobile

Well, this would have been ok if I would have known about the parking fee.. funny how you find out at check in.. then asked for a military discount, and couldn't get it due to what I booked thru.. hmmm.. last time..

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Thank Michael F
Reviewed 13 September 2016

customer service was very good...front desk was helpful and there were no problems checking in or out...our drivers to the cruiseline were the sweetest EVER! we were just a tad disappointed in the "continental breakfast".

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2Thank Debbie L
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to share your experience. I'm glad you received excellent customer service and that you enjoyed your stay, despite your dissatisfaction with our grab-and-go breakfast. Thank you again for your review. It would be our pleasure for you to repeat your experience with us in the future.

Roslyn, New York
Reviewed 4 September 2016 via mobile

For the price the hotel is a very good deal. The hotel is very clean and in good shape. My only complaint is the parking situation. They have a nice big lot but on the booking site the hotel advertised as having free parking (recently changed) but when you check in they have a sign and tell you that parking...

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Helpful?
1Thank Derek S
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

We appreciate you taking your time to write a review and for choosing to stay with us. Please accept my apology for the issue with the parking, which has been resolved. Overall I'm glad you were able to have a pleasant stay with us. Thank you again for sharing your comments with us. We look forward to hosting you again...

Jacksonville, Florida
Reviewed 14 August 2016 via mobile

Great price, conveniently located, nice staff, no problems with check in/out. Room was clean and AC work properly. Comes fully equipped. If I had one complaint it would be the bed was a lil uncomfortable for me. Never booked an 2.5 hotel, but was really impressed.

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1Thank sloan07
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review about your stay. It is great to see that everything was to your liking, and based on your comments we will be sure to check the bed. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.

Raleigh, North Carolina
Reviewed 6 August 2016 via mobile

We stayed there while visiting family close by and enjoyed it very much, super friendly staff they make you feel like at home, clean rooms and great location very close to downtown, they also have a free shuttle which makes it even more convenient. Will recommend to friends and family.

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1Thank JorgeyCecilia
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

Thank you for taking the time to write a review. I am pleased to see that out location was convenient near your family and the downtown area. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future.

Reviewed 29 July 2016 via mobile

I liked hotel! Everything was great! I want to thank Manuela and Joel as they helped me when I asked them. Very nice and helpful people! Everything was clean and workable, we had room #513. There are rooms for disabled people

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Thank Центр В
Manager_11525, Manager at Extended Stay America - Miami - Brickell - Port of Miami, responded to this review

We appreciate you taking the time to write a review of your stay. I am pleased to read that our staff members were attentive and helpful. I will be sure to inform them on the excellent job they are doing. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you...

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Near Extended Stay America - Miami - Brickell - Port of Miami

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Parking Fee: $15 per day for 1-6 nights, $10 per day for reservations of 7+ nights. ... more   less 

Additional Information about Extended Stay America - Miami - Brickell - Port of Miami

Address: 298 SW 15th Rd, Miami, FL 33129-1122
Region: United States > Florida > Miami > Downtown
Price Range: €116 - €290 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Miami - Brickell - Port of Miami 2.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Extended Stayamerica Miami - Brickell - Port Of Miami Hotel Miami
Extended Stay America - Miami - Brickell - Port Of Miami Florida
Extended Stay Miami
Miami Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Miami - Brickell - Port of Miami staff and other travellers.
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Saint Louis, Missouri
over a year ago

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Questions? Get answers from Extended Stay America - Miami - Brickell - Port of Miami staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“trust the staff..they will make sure that you are comfortable..and if you don't feel comfortable...tell them...they will take care of you.”
 of 5 bubbles D331JUdebbiel, 13 Sep 2016 | Read review
“Don't come here.”
 of 5 bubbles 933willym, 10 Feb 2016 | Read review
“Don't stay on the 2nd floor”
 of 5 bubbles christinen604, 5 Feb 2016 | Read review
“Room 402 has roaches!”
 of 5 bubbles tonyg897, 24 Nov 2015 | Read review
“504 faced the hwy but no noise was detected.”
 of 5 bubbles QuincyB, 9 Nov 2015 | Read review
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