Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon
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About
#24 of 153 hotels in Miami
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Gold level
The Hampton Inn & Suites by Hilton Miami Airport hotel is located at the Blue Lagoon complex, the perfect location for those visiting Miami for business or pleasure. Located just 5 minutes from Miami International Airport, 15 minutes from Downtown Miami, Coral Gables, Coconut Grove, and Hialeah, and the Port of Miami, one of the world's largest cruise ship ports, is just a few miles from our door. We are close to the Magic City Casino, the Dolphin Mall, and the South Florida Beaches. Easy access to major highways: S.R. 836 (Dolphin Expressway), S.R. 826 (Palmetto Expressway), I-95, and Florida Turnpike
We feature 149 beautiful guest rooms & one-bedroom suites featuring fully equipped kitchen and separate living areas & meeting facilities, you'll find all of the amenities for a unique experience at our hotel: 113 Guestrooms and 36 one-bedroom Suites featuring free High-Speed Internet Access in the entire Hotel, free "On The House™" hot breakfast and "On The Run Breakfast Bags™", Free A
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Property amenities
Car park
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Free airport transportation
Business Centre with Internet Access
Conference facilities
Wifi
Hot bath
Pool / beach towels
Outdoor pool
Breakfast available
Breakfast buffet
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Banquet room
Meeting rooms
Baggage storage
Convenience store
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
Sun terrace
ATM on site
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Safe
Telephone
Iron
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Quiet
Languages Spoken
English, Spanish
Location
64Somewhat walkable
Grade: 64 out of 100
20Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
3820Reviews219Q+A100Room tips
ReviewsWe perform checks on reviews.Tripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
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We perform checks on reviews.
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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- 65
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Shuttle runs on the hour. Clean with friendly staff. Comfy beds. Great bathrooms. Good Wi-Fi. Accross from grocery store and 4 restaurants Nice breakfast room and pool on second floor. Great place to stay preCruise or for a flight layover.
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Date of stay: September 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Hotel's Favourite
Very nice hotel in a great location. It was across the street from a Publix and several restaurants for getting food and anything you needed. Nice pool in the hotel. We came in on a Friday and we're invited to a managers reception. Very nice buffet and friendly staff. Breakfasts were included and had average Hampton Inn selections. Shuttle to the cruise pier in April cost $10 per person. Very quick and stress free ride to the pier. The hotel even offered us umbrellas to use while headi g over to Publix. There is a sundry shop that sold treats and even beer and wine. Free shuttle from airport to hotel. Our room was nice and clean. We would definitely stay here again if we were back in Miami again . Very friendly staff at desk and during breakfasts.
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
6 Helpful votes
Helpful
Very nice. Clean and well appointed with a nice breakfast, just like most Hampton Inns. Very convenient to the airport, we were catching a flight out of Miami early in the morning. Will stay again for sure.
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Date of stay: August 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
I was harassed and followed by a lady named Nora. She told me that Jenny send her to harass my husband and me. Unacceptable behavior from this hotel employees. I don’t recommend ever staying here. They don’t have to follow guest and harass people. I felt being stalked by these people. No respect or curiosity behavior. Asking me what room am I staying at and she was flirting with my husband. Unacceptable behavior from these employees. They need to respect all customers who come to be at peace and not harassed. They should never work for Hilton. They put an ugly name for this company!! Without the customers there’s no Hilton.
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Date of stay: September 2023Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
Helpful
After arriving at the hotel via the airport shuttle which was prompt, I had already checked in via the Hilton app, but wanted to make sure there was nothing else I needed to do. I believe it was Jen G. at the front desk and she was very helpful. She set up the Port of Miami shuttle for my family and gave us our free items that we get as Hilton members (which is free to sign up for so I highly suggest it). All the front desk staff were friendly and helpful. I needed extra towels late in the evening and they were more than willing to assist. They also had paper plates and plasticware near their front desk if needed. The free breakfast offered a large selection of waffles, breads, fruits, coffee, juices and many more items. If you need anything last minute, there is a Publix store across the street. The street is busy, but there are crosswalks. Also nearby that you don't need to cross the street for are a Starbucks, Chipotle, Panda Express and some local places to eat. I highly recommend this hotel if staying in the Miami area. If we cruise again out of Miami, it will be a no brainer where we stay. …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
Room Tip: Breakfast area can get crowded.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
The hotel looks exactly like the photos. Very clean and welcoming. Was family friendly as I was traveling with 3 kids. The breakfast had a nice variety of options. A worker named Gio and I believe his full name was Giovanni checked us in and and helped up throughout the day. His customer service skills are amazing and he went out of his way to ensure or stay was great. We were leaving for a cruise the next day and he helped ensure everything was done correctly. The hotel has a station that you can go to to print out all the paperwork for the cruise or any other activity you are doing. There was a free shuttle bus that picked us up from the airport and took us to the hotel. It was clean and we only had to wait about 5-10 minutes for it. There also was a shuttle that had a small coat but nothing to expensive to take us to the cruise ship. Would definitely stay here again. …
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Date of stay: September 2023Trip type: Travelled with family
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Beautiful rooms and facilities, and courteous employees but that’s where it’s stops. The shower is very narrow and hard to move around in. The water pressure is nonexistent. The towels are some of the roughest I have ever encountered. The toilet seat is cheep and dips you down into the water. The food is way overpriced for what you get which was mediocre and very overcooked. I am incredibly disappoint.
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Date of stay: September 2023Trip type: Travelled as a couple
Room Tip: Avoid the restaurant in the hotel. It’s best if you go out to eat.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
If you plan to use the airport shuttle, you may have to stand in the middle of the road and flag them down. We were standing in the hotel shuttle bus zone and the driver completely bypassed us. I called the hotel and they didn’t tell him to come back around. They let him make a full trip back to the hotel and then sent him back. We waited an extra 45 minutes in the Miami heat. Not ok Hilton properties. Do better for your customers!!
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Date of stay: September 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Riofrio, General Manager at Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon
Responded 3 weeks ago
Thank you for taking the time to share feedback on your recent stay at our Hampton. We never wish for our guests to leave our property dissatisfied with any part of their stay, thus we are disappointed to learn you did. Learning of the shortcomings you experienced while at our property leaves us deeply concerned. I would like the opportunity to speak with you further to learn more about your stay and to see how we can make amends for your recent experience. When you have a moment, please send me an email with the best telephone number in which you can be reached. I look forward to speaking with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I prepaid in full for a room with two queen beds for my mother and her friend the night before their cruise. We called twice, far in advance, to advise them of a late check in as the flight landed after 9pm AND to reiterate that the reservation was for a room with two queen beds. We were told "no problem" and "it's noted on the reservation". We also asked specifically about the airport shuttle, and were told it picked up outside baggage claim. We were NOT told that it only picks up outside one specific baggage claim, so they (and three other people) missed the shuttle. We called the hotel to let them know a group of people had been left. The hotel said they would send the shuttle right back (it's less than 4 miles away). It took OVER an hour for it to come back, even after multiple calls to the hotel. We were all told every time that it was "on it's way". Upon check-in, we were told that the room with two queens had been given to someone else and all that was left was a room with one bed. NO refund or adjustment was offered. They offered to waive the $10 shuttle fee to the pier. REALLY?! $10? The only good thing I can say is that the room was clean and breakfast was good.…
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Date of stay: August 2023Trip type: Travelled with friends
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Riofrio, General Manager at Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon
Responded 3 weeks ago
Thank you for taking the time to share feedback on your recent stay at our Hampton. We never wish for our guests to leave our property dissatisfied with any part of their stay, thus we are disappointed to learn you did. Learning of the shortcomings you experienced while at our property leaves us deeply concerned. I would like the opportunity to speak with you further to learn more about your stay and to see how we can make amends for your recent experience. When you have a moment, please send me an email with the best telephone number in which you can be reached. I look forward to speaking with you.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The night crew Gio and Abigail are fun and get stuff done at the hotel. We’ve been here for 4 days already and I haven’t met anybody at the front desk that were as fun as Gio and Abigail. My stay before I met them was a 3 star and they earned the extra 2 stars for Hilton, just by their hospitality.
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Date of stay: August 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Helpful
Response from Christian Riofrio, General Manager at Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon
Responded 3 weeks ago
Thank you for the 5-star review. We're greatly appreciative of your kind words and deeply flattered to learn that you find our staff, including Gio and Abigail, to be helpful. We will be sure to share your feedback with our team. We look forward to welcoming you again soon!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$129 - US$206 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hampton inn & suites - miami airport / blue lagoon hotel miami, hampton inn and suites - miami airport / blue lagoon, hampton inn miami, miami hampton inn
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
149
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Claim Your ListingHAMPTON INN & SUITES BY HILTON MIAMI AIRPORT SOUTH - BLUE LAGOON - Now €173 (Was €̶1̶8̶8̶) - UPDATED 2023 Hotel Reviews & Price Comparison (Florida) - Tripadvisor
Frequently Asked Questions about Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon
Which popular attractions are close to Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon?
Nearby attractions include Blue Lagoon (0.4 km).
What are some of the property amenities at Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon?
Guests can enjoy free breakfast during their stay.
Is parking available at Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon?
Yes, a parking garage and secured parking are available to guests.
What are some restaurants close to Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon?
Conveniently located restaurants include Casa Juan Restaurant, Bellacapri Italian Restaurant, and Pollo Tropical.
Are there opportunities to exercise at Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon have an airport shuttle?
Yes, Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon have airport transportation?
Yes, Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon?
Yes, dry cleaning and laundry service are offered to guests.
Does Hampton Inn & Suites by Hilton Miami Airport South - Blue Lagoon offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.