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JW Marriott Miami

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#38 of 122 Hotels in Miami
Certificate of Excellence
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JW Marriott Miami
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825 Reviews from our TripAdvisor Community

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Showing 602: English reviews
Frankfurt, Germany
Reviewed 4 June 2014 via mobile

The hotel itself was wonderful. The staff was great. Very helpful and friendly. Concierge lounge was amazing. But the room service was horrible. Both times I ordered a steak and it was overdone. The second time I even got the filet and ordered it medium rare. It came to my room butterflies and burnt on the edges. The person delivering...

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Helpful?
Thank Smittie684
Dallas, Texas, United States
Reviewed 4 June 2014

I love Marriott Hotels for business trips. This trip was personal so walking into room, I was a little disappointed as it felt like any other Marriott – just a different city. We had a corner room so the night view was amazing! Went to dinner and sat outside on balcony. Service was great. Valet was always busy but didn’t...

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Thank Christie7313
New York City, New York
Reviewed 31 May 2014

The beds in this hotel are not comfortable and the food is just lousy. The service is excellent but without a good night sleep its just not worth staying there. The gym has cheap equipment. When you use the elliptical you feel like its going to topple over. I would not stay here again.

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1Thank PJL58
luis c, Manager at JW Marriott Miami, responded to this review

Dear PJL58, On behalf of all the associates at the JW Marriott Miami, I would like to thank you for sharing your experience with us. You feedback is important in order to ensure that these inconveniences do not reoccur. I sincerely apologize for not meeting your expectations during your last visit. Please do not hesitate to contact me directly in...

Lady Lake, Florida
Reviewed 28 May 2014

The valet was a nightmare, our car was lost for over 40 minutes when we were trying to leave, and we got locked out of room for breakfast at 10am and our check out was not until 12, the room was nice and clean, the staff ... on a different planet

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Helpful?
Thank mollynchuck
luis c, Manager at JW Marriott Miami, responded to this review

Dear mollynchuck, I would like to thank you for taking the time to share your experience at the JW Marriott Miami. Your feedback is important to us in order to correct any mistakes we have made so that they do not reoccur. I sincerely apologize for the inconveniences you encountered with our services. Please do not hesitate to contact me...

Johannesburg, South Africa
Reviewed 20 May 2014

We disembarked from a cruise and stayed one night at the JW Marriott before flying back home. We chose the hotel because it is close to the airport. Good location, comfortable amenities, well equipped gym and friendly staff.

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Helpful?
Thank Bonita C
Guatemala City, Guatemala
Reviewed 19 May 2014

Not much negative to say. Location is good, rooms extremely clean, and comfortable. Food was really good, and all staff provided excellent service. Only comments are that a neighbourhood map with restaurants and nearby conveniences (ATM's, pharmacies, etc) would be helpful for first time guests. An airport shuttle and a few more extra luxuries (slippers, amenity kits, large bottles of...

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Thank mistylime
York, United Kingdom
Reviewed 17 May 2014

Stayed here for 1 night could easily have stayed for a 2 week holiday it was pure bliss.From checking in we was greeted with a warm friendly happy looking member of staff, who gave us all the information we needed, and made us feel so welcome. The room was perfect, lovely furniture comfy bed, large bathroom with first class toiletries....

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Thank SUSAN J
Petionville, Haiti
Reviewed 15 May 2014

The hotel in 20 minutes from Miami International Airport. It is well positionned in the Brickell Avenue, a beautifull financial area. Room service is very good. The mini bar in the room was great even if the beverages were a little bit expensive.

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Thank Marie Veronique S
Bengaluru, India
Reviewed 13 May 2014

Top Class Hotel with Top class facilities and friendly staff and is located at a pretty posh location. The Restaurant, Bar and In-room dining has good set of choices to choose from. I specially liked the pool and the small jacuzzi pond.

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Thank Pacchhu
Homestead, Florida
Reviewed 11 May 2014

My husband and I stayed overnight at the JW Marriott in Brickell. The view was amazing. It was right across the street from Morton's Steakhouse which the front desk made reservations for us. Everything was clean. The beds were comfortable. I could not say a negative thing about the hotel.

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Helpful?
Thank Ebony G

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Free Internet
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The JW Marriott Miami has received numerous recognition's including, Best Design Award by Marriott International, Overall Guest Satisfaction Award, Connoisseur's Choice by Resorts & Great Hotels, and the Wine Spectator Award 2007-2014. Being selected One of the World's Best Business Hotels by Travel & Leisure Magazine is one of the most recent accolades. The JW Marriott Miami offers a one-of-a-kind experience that allows you to enjoy the comforts of home during your stay. This award-winning downtown Miami hotel blends the features of a premier conference and meeting facility with timeless elegance, thoughtful amenities and award-winning service. Elegantly furnished guest rooms and suites offer the finest details, including marble tubs, high-speed Internet and flat-screen televisions. Dine at La Terraza Cafe and Bar, a casual fare with an array of options to choose from. Relaxation is as close as the luxurious spa and the unique stainless steel pool. ... more   less 

Additional Information about JW Marriott Miami

Address: 1109 Brickell Ave, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Price Range: €201 - €486 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Miami 5*
Number of rooms: 296
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Hotels.com and Jetsetter so you can book your JW Marriott Miami reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jw Marriott Miami Hotel Miami
Miami Jw Marriott
Marriott Miami
Miami Marriott
JW Marriott Miami Florida
Hotel Style:
#10 Spa Hotel in Miami
#14 Romantic Hotel in Miami
#16 Luxury Hotel in Miami
#18 Family Hotel in Miami
#21 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Miami staff and other travellers.
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Melrose, Massachusetts
over a year ago
Hudson, Wisconsin
edinburgh
London, United Kingdom

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Questions? Get answers from JW Marriott Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay here!!”
 of 5 bubbles DavidDiamond, 17 Feb 2017 | Read review
“Go to another hotel, this one needs renovating....which they say they are starting.”
 of 5 bubbles KAPjetsetter, 5 Feb 2017 | Read review
“Ask for renovated room”
 of 5 bubbles Saylorfamily, 30 Jan 2017 | Read review
“On top on the flat”
 of 5 bubbles David26M, 1 Jan 2017 | Read review
“The rooms at the back have a view of the intercostal waterway”
 of 5 bubbles Geordieboy54, 15 Nov 2016 | Read review
5 of 5