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Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 14/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hotel Beaux Arts Autograph Collection
Updated 14/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#10 of 140 hotels in Miami
Location
Cleanliness
Service
Value
Hotel Beaux Arts is a first-to-market boutique hotel concept in downtown Miami that fuses contemporary design and cutting-edge technology. Already globally recognized, Hotel Beaux Arts Miami is recognized on the Conde Nast Traveler Hot List of new hotels and the Travel and Leisure IT List of top 50 new hotels in the world. At the heart of Miami's urban core is the all new Metropolitan Miami (the Met), a $1 billion mixed-use community, which boasts the Hotel Beaux Arts Miami. Encompassing the 38th, 39th and 40th floors of the Met's newest glass skyscraper, Hotel Beaux Arts is a true expression of cultural vanguard. The luxurious 44-guestroom hotel is as much a technological, as an artistic masterpiece. It is the first hotel in Florida to be entirely outfitted with Bang & Olufsen in-room entertainment and also features an iPad in each room, which allows guests access to over 20 hotel services. Its art-infused accommodations include entry doors with stamped metal inserts and artfully placed oversized frames, Brazilian cherry hardwood floors, and bathrooms with specially crafted millwork, imported Italian marble and touch controlled illuminated faucets.As a Hotel Beaux Arts guest, you will also enjoy priority access to amenities of the adjacent, new JW Marriott Marquis Miami. This includes the renowned db Bistro Moderne, 10,000 sq ft NBA Approved Basketball Arena, Virtual Bowling Alley, 3D Media Room, Billiard Room, Outdoor pool, Enliven Salon & Spa, Met2 Fitness Center and the indoor Golf School.
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Full view
Property amenities
Paid private parking on-site
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Bowling
Billiards
Business Centre with Internet Access
Secured parking
Paid wifi
Hot bath
Pool / beach towels
Rooftop pool
Outdoor pool
Heated pool
Yoga classes
Fitness classes
Sauna
Coffee shop
Restaurant
Breakfast buffet
Table tennis
Nightclub / DJ
Conference facilities
Banquet room
Meeting rooms
Spa
Salon
Baggage storage
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Sun loungers / beach chairs
ATM on site
Doorperson
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
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Good to know
HOTEL CLASS
HOTEL STYLE
Boutique
Luxury
Languages Spoken
English, French, Spanish, Portuguese
Location
Full view
100Great for walkers
Grade: 100 out of 100
187Restaurantswithin 0.5 km
15Attractionswithin 0.5 km
Contact
255 Biscayne Boulevard Way, Miami, FL 33131
Getting there
Knight CenterMiami Metromover3 min
Bayfront ParkMiami Metromover4 min
375Reviews15Q+A77Room tips
Reviews
Traveller rating
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Popular mentions
We are Lifetime Titanium Elite members and very loyal Marriott guests it pains me to write this review. I am only on our first day at this hotel and wish we could check out and find any another property but most everything is booked. Never have I encountered a 5 star property run so poorly. I understand Covid changes things but we have been traveling since June during Covid and have never experienced anything quite like this. Covid is becoming the new buzz word excuse for poor quality and laziness. The hotel industry is struggling enough as it is an if efforts are not made to maintain some semblance of quality certain properties will not survive. This hotel is on that list. The hotel itself is beautiful but it’s really just a shell. Nothing is open. One small restaurant on the second floor. Check in was easy but we did not receive anything different by being at the Hotel Beaux Arts. We were not thanked for our lifetime Titanium Membership nor offered any points or breakfast options as with every Marriott Property we visit. We booked an OKeefe room with a beautiful view but mostly looks at the high rise next door under construction. The room is so confusing. Our iPad did not work. It has a lot of high tech options that have very little functionality. It is as if they focused so much on design they completely forgot someone would actually stay in the room. First, you have to insert your room key into a slot for power. Weird. The curtains are electric with no instructions how to use. I gave up trying to just use the shade feature. The bathroom has touch faucets that are pretty but don’t work. After about 30 seconds the cold water ran scalding hot while I had pushed cold water and then completely shut off. It would not come back on. The shower is a rain shower with a hand held faucet. Good luck trying to figure out how to turn on the hand faucet. Plan to wash you hair every day. All bathroom doors are clear glass. Even the toilet. While it may be sexy to watch your spouse shower it is most definitely not sexy to watch them on the toilet. There is a clear window above the tub that shines into the bedroom so if anyone gets up in the middle of the night you have a very bright light that wakes you up. This morning we woke up wanting coffee. There is an Ily coffee maker in the room. It makes about a tablespoon of coffee even when you press full cup. There was no creamer. About 50 sugars but not cream. I tried to call the front desk to ask about room service. After being on hold for 30 minutes I decided to just get dressed and go down stairs. So much for a nice leisurely morning with coffee. I ran into someone checking out and he had also been on hold 25 minutes trying to get valet and gave up as well. When I came downstairs the person at the desk was talking with a coworker. I asked if there are people who answer the phone at this hotel. She apologized and said she had been talking with her Manager. You have one person to check in and answer the phone? If you can’t properly staff then you should not be open. I asked to have coffee, creamers and several waters brought to our room. They were brought in a giant garbage bag and left on the floor. I went to the one restaurant open and ordered 2 large coffees. $27. Yes $13.50 a piece for 8 oz of coffee. I went to the spa for a massage which was very nice. The spa itself looks like a office building conference room. Zero ambiance. They do not offer robes. Disappointing. I then went to the pool at noon. It is completely shaded. No sun whatsoever on a beautiful sunny day. Also no towels to offer or drinks or food. Nothing but a small dark pool area. Terrible. We have two more nights here and I really wish we were not staying at this hotel. The Hotel Epic next door looks so much nicer. I’m hoping the valet will not let us down when we have to leave early Sunday morning after reading the reviews of how long it takes to get your car. This hotel should not be listed as a 4 or 5 star. It is barely a 2 star. If they cannot operate at the level they branded they should close this property. It is an embarrassment to the Marriott name. …
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Date of stay: February 2021Trip type: Travelled as a couple
Helpful
This is a really neat concept and overall the hotel is a good Option. The staff is super friendly but not terribly competent(incredibly long check in process, staff at bar not familiar with common drinks such as martinis, etc). As stated earlier the concept is really good and hopefully they will fine tune current rough edges and if they do this will be a fantastic option.
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Date of stay: February 2020Trip type: Travelled as a couple
2 Helpful votes
Helpful
We checked into Beaux Arts in the evening after moving from another hotel. Overall, disappointing on so many levels. Check-in: one of the WORST and inefficient check-in experiences we've ever had of any hotel five star or not. We sat down, gave our name to get checked in, and then the young lady at the front desk proceeded to type away at the computer for about 15 min, without a word what she was doing. Finally we asked her what was going on and her response was she was trying to get our room allocated for our reservation that we paid for already. She also made a few calls to a manager to try and make this happen. After another 15 min or so she offered to put us in another room to wait while she completed this. At this point it was already 10;30pm and we were tired and hungry. We politely declined since we did not want to move from room-to-room and told her we were going to grab some food while she figured this out. Room: Ah where do I start. So many issues. We have slightly different schedules (one a night owl and one early riser) and had booked this hotel because we wanted a large suite that will enable each person to do their own thing without disturbing the other. This room was designed very poorly. The bathroom had no door and a huge floor to ceiling frosted glass wall separating the bed from the bathroom. This means at night anyone who wants to shower or use the toilet needs to turn on the light in the bathroom that ends up shining onto the bed. Same with the bedroom from the living room. There was frosted glass wall on one side of the bed and frosted glass door on the other side. Essentially anyone in the living room could not turn on lights without shining light into the bedroom. Bathroom sink outside handle was broken as well. The sinks were sensored but one sink would not stay on and would turn off after 30 seconds or so. Also both sinks would not drain which we asked to have looked at but was never addressed. Service: Extremely slow. All requests took at least 20-30 min before anything would show up or I had to call multiple times because requests were forgotten or not communicated. We had issues with the Bose TV where the cable would just keep jumping. We called multiple times and had this looked at. We got a range of people who showed up that didn't speak any English, or were told that the TV just needed to be reset (which we did twice to no avail). We finally just gave up on this. I woke up one morning to very strong fumes of paint. Called the front desk and told them this in which they responded that they were not doing any painting. I had them send someone to check and two individuals showed up that could not speak any English and they just offered to spray the room with air freshener. After miming and hand motions I was able to communicate that I wanted to know what the source was to the smell since paint fumes are poisonous. They sent some maintenance people to look at our air filters during which they guys shared that they were painting the halls (really??). Check-out: We brought all these issues up during our stay and when we checked out. We were assured that a manager would contact us to address these issues but never heard from anyone after 2 weeks now. If you are looking for a five-star stay and experience this is definitely not a place I would recommend.…
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Date of stay: January 2020
Rooms
Service
1 Helpful vote
Helpful
Response from BrianY866, Operations Manager at Hotel Beaux Arts Autograph Collection
Responded 17 Feb 2020
Dear TravelInEase, Thank you for sharing your experience with the Hotel Beaux Arts Miami; your comments are greatly appreciated. Please accept our sincere apologies that your recent stay at our property did not exceed all your expectations and for any inconvenienced you experienced during your arrival at our property. Please rest assured that your concerns have been shared directly with the appropriate teams in an effort to improve our service and offerings for you and other future guests. We hope you will allow us another opportunity when your travels bring you back to the Miami area to provide the overall positive experience you deserve. Sincerely, Brian Y Operations Manager
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We stayed here for one night before our cruise. The hotel is located in the JW Marriott Miami with a separate check in and separate keypad in the elevator. When you first get there you need to have someone send you up to the 39th floor for check in. We left our car downstairs to go check in but later just decided to let valet take it as parking in the area was only parking garages and all expensive. We were upgraded from a city view to a water view and I must say that was very nice. The room is very modern and I wish someone or maybe a quick book to explain how to work the panel for the radio, tv, shades etc. While we played around with the button I couldn't lower the radio and it was way to loud. The hotel was adding 49er's decorations and we were told the team would be staying there for the Super Bowl game this coming weekend. Overall a very good stay and would definitely stay here again.…
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Date of stay: January 2020
1 Helpful vote
Helpful
I stayed at the Beaux Arts Miami this weekend and parked my car at the hotel with valet as that is the only option. Upon checkout, I requested my car. After 30 min of waiting, the valet assistant manager approaches me and informs me that my car was in an accident while the valet driver was bringing it around. He then proceeded to tell me that it’s not their fault and I have to call the other drivers insurance that was involved in the accident. He told me even though the valet driver was in control of my car and was driving it when he got in an accident that it wasn't their fault. I went to the accident scene while they were waiting for the police and took pictures of everything. While there the valet assistant manager told me he needed MY insurance information for the police report. I told him no way as I was not driving the car. It is illegal to provide false information to the police and they were trying to give them my information instead of the drivers. The driver also left the scene of the accident and was not present when the police arrived instead there was two other valet employees there so now your driver committed a hit and run. Your employees refused to tell me who was actually driving my car when the accident happened. I went back to the hotel and waited for them to finish the police report and return my car. The valet manager finally brought back my car after two hours. He had the police report in his hand along with some claim form he wanted me to sign. He got extremely aggressive when I wouldn't blindly sign without even getting to hold the paper. I kept asking him who was driving my car when the accident happened and he refused to provide the drivers name. Kept telling me that it was illegal for him to give it. When he finally gave me the police report I pointed out to him that the name of the driver was on the paper so obviously he’s lying that he can't provide it. He was taller and much larger than me and got really close to me and put his finger about a cm from my face and was scowling me. I asked him to please take his finger out of my face and that I was a lady and didn't appreciate it. He said he was being polite and he could put his finger in my face if he wanted to. At this point I became extremely scared and anxious. He was being very aggressive and trying to pull the papers out of my hands when I finally got to look over them. My friend felt so uncomfortable she filmed the entire thing. I cannot believe that this behavior is acceptable at what is supposed to be such a high end hotel. No one from the hotel cared that valet was harassing us at their front entrance. I approached the front desk and asked the the general manager and they said it wasn’t their problem since valet is a third party they hire.…
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Date of stay: January 2020Trip type: Travelled with friends
3 Helpful votes
Helpful
Response from hanaBP, Guest Relations Manager at Hotel Beaux Arts Autograph Collection
Responded 26 Jan 2020
Dear coralwsmn, Thank you for taking the time to share your experience at Hotel Beaux Arts, Miami. We extend our sincere apologies that we did not exceed your expectation while in our care. The valet management team has been alerted and your concerns have been shared directly with them. If you would like to further discuss the details of your experience and your schedule permits a brief conversation, please feel free to reach out to us at 305.421.8600. We hope to welcome you once again in the future. Sincerely, Hana B Hotel Beaux Arts, Miami
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PRICE RANGE
US$317 - US$673 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
44
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Claim Your Listing Frequently Asked Questions about Hotel Beaux Arts Autograph Collection
Which popular attractions are close to Hotel Beaux Arts Autograph Collection?
Nearby attractions include Room Escape Miami by Fox in a Box (0.4 km), Escape Hunt (0.3 km), and Olympia Theater (0.3 km).
What are some of the property amenities at Hotel Beaux Arts Autograph Collection?
Some of the more popular amenities offered include a pool, an on-site restaurant, and a lounge.
Which room amenities are available at Hotel Beaux Arts Autograph Collection?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Beaux Arts Autograph Collection?
Guests can enjoy an on-site restaurant and a lounge during their stay.
Is parking available at Hotel Beaux Arts Autograph Collection?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Hotel Beaux Arts Autograph Collection?
Conveniently located restaurants include CVI.CHE 105, Steak Brasil Churrascaria, and Vero Italian Restaurant.
Are there opportunities to exercise at Hotel Beaux Arts Autograph Collection?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Are any cleaning services offered at Hotel Beaux Arts Autograph Collection?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Beaux Arts Autograph Collection offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel Beaux Arts Autograph Collection?
The staff speaks multiple languages, including English, Spanish, French, and Portuguese.