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JW Marriott Marquis Miami

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#5 of 124 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
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1,600 Reviews from our TripAdvisor Community

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There are newer reviews for JW Marriott Marquis Miami
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Showing 1,241: English reviews
Reviewed 4 October 2015

Hotel is beautiful and rooms very comfortable as expected from one of the top world-wide hotels. I found very disturbing, though, that as you walk into the hotel it seems that they block your internet server and you just do not have internet connection at all. Of course, they do provide a $15/DAY internet service connection that seems they want...

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Helpful?
2Thank Elizabeth L
Katy L, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear Elizabeth L., Thank you providing your feedback regarding your recent stay; we truly appreciate your kind words regarding our facilities. On behalf of our team, please accept my apology that you were unable to establish a connection on your device and if there was any miscommunication received regarding our wireless internet offerings. We consider internet services one of the...

Reviewed 1 October 2015

The JW Marriott Marquis in Miami is a typical business hotel therefore not focused on the traveling family but rather on the individual business traveller. Check-in was professional and efficient, no time wasted and without an attitude - thumbs up. Have to admit that I am not a "Marriott loyalist traveller" :), so I am always interested to see how...

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Helpful?
3Thank ThorwaldVikingAsgaar
Tampa, Florida
Reviewed 29 September 2015

While there were not many negatives, comfort is high on our list and they fell short. The pillows are miserably thin flat squaresand the 1st night it was so bad I had to go to the bathroom to get towels to use as a pillow. We asked for better pillows and the we were told there were none. A quick...

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Helpful?
Thank shaunc64
Katy L, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear shaunc64, Thank you for sharing your recent experience at our property; your kind words are greatly appreciated. Please accept my apology on behalf of our entire team that another selection of pillows was not offered to you upon your request. We will ensure proper training is being completed for our associates in regards to the types of pillows we...

St. Petersburg, Florida
Reviewed 29 September 2015

My husband and I stayed for two nights at the end of September. We were in town for a pre-wedding dinner in the Brickell area on Friday and wedding aboard the Carnival Breeze on Saturday. The location couldn't have been better! We had a rental but used Uber Select for both venues (Brickell and Port Miami) and it was around...

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1Thank kandice292
Liverpool, United Kingdom
Reviewed 27 September 2015 via mobile

Me and my husband stayed here this weekend and could not fault it at all. We arrived early after our cruise and we got to the hotel at 8am and Chantel on reception got us a room straight away. She also gave us all the benefits which come with our membership, including a 3pm check out today. Great location, lovely...

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Helpful?
Thank scouse
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear scouse: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. Thank you for your kind words regarding our service and staff, especially Chantel. We will ensure that she gets the recognition that she deserves. We are happy that you enjoyed our concierge lounge and pool area. We hope that your travels do...

Champaign-Urbana, Illinois
Reviewed 27 September 2015

Loved the room, the view, and the staff was top notch! We were always greeted with friendly, warm smiles and offers to assist with whatever we need. We walked around the area to do a little shopping and had dinner. A block away is a great Whole Foods to pick up snacks. The turn-down service was great with a bucket...

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Helpful?
Thank Shannon S
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear Shannon S: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We appreciate of your kind words regarding our staff. We are thrilled that you enjoyed your stay with us especially the view and our turndown service we provide. We hope your travels bring you back to Miami soon and have your...

Gardendale, Alabama
Reviewed 26 September 2015

This id my second stay at this hotel. The last was 3 yrs ago and it was just as good this time as the last. Good place for a pre night stay befor or after a cruise. I was able to walk around town and Bay Side.Rooms are really nice. Huge bathroom with a shower and a tub. Big pool...

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Helpful?
Thank terryinal
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear terryinal: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are in the heart of downtown and near Bayside Market Place, Whole Foods, AA Arena and much more and glad you had the time to walk around. We are happy that you also enjoyed your room especially the shower and tub....

Trinidad and Tobago
Reviewed 26 September 2015

I enjoyed my short stay in this hotel on a recent business trip. It is beautiful, the reception is modern and welcoming, the corridors are wide, the rooms are large with beautiful views, the amenities are top of the line, the service is attentive, the gym is large and well equipped, the food is excellent ... what more do you...

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Thank Fly_d_Skies
Philadelphia, Pennsylvania
Reviewed 26 September 2015

My wife and I recently stayed at the JW, the views were breathtaking. We stayed in room 3105, and the room was outstanding. If you have time, make sure you visit the pool and exercise room, both are well-maintained.

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Helpful?
Thank bikecop
Jennifer C, Assistant Front Office Manager at JW Marriott Marquis Miami, responded to this review

Dear bikecop: Thank you for taking the time to share your experience at the JW Marriott Marquis Miami. We are glad to know that you enjoyed your room especially the views. Our pool and gym are an asset to our property and happy that you had the time to enjoy them. We hope that you have the opportunity to be...

Lyndhurst, New Jersey
Reviewed 25 September 2015

This hotel is ran by thieves !!! We where on a group reservation and they charged us all for an extra night. so we where promised a rate of 183 and our final bill was $500. Wow Mariott you should be ashamed of your self ! When I asked the front desk they said they could do nothing. I asked...

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Helpful?
2Thank drohme205
Katy L, Guest Relations Manager at JW Marriott Marquis Miami, responded to this review

Dear drohme205, Thank you for staying at the JW Marriott Marquis Miami and for taking the time to share your thoughts regarding your recent stay. We appreciate you bringing these matters to our attention once again. We will ensure your feedback is shared appropriately within our organization. Sincerely, Katy L. Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
Official Description (provided by the hotel)
The JW Marriott Marquis Miami is situated in Miami’s new Metropolitan Miami development. The first-to-market JW Marriott property boasts 313 guestrooms, inclusive of 56 suites, along with a broad array of amenities, including renowned chef-restaurateur, Daniel Boulud’s db Bistro Moderne. Offering a diverse setting for business, meeting and pleasure travel pursuits, the 41-story hotel features three concierge levels; 80,000-square-feet of total function space including a 20,000 sq. ft. Grand Ballroom; and one of the most unique indoor sports, lifestyle and entertainment complexes of any hotel in the U.S. The 50,000-square-foot, two-story indoor facility includes a NBA-approved basketball arena, tennis court, Jim McLean Golf School, virtual bowling alley, billiards, full-service Rik Rak Salon & Spa and more. Owned and operated by Met 2 Hotels LLC, the JW Marriott Marquis Miami is located at 255 Biscayne Blvd. Way, Miami, FL. ... more   less 

Additional Information about JW Marriott Marquis Miami

Address: 255 Biscayne Boulevard Way, Miami, FL 33131
Region: United States > Florida > Miami > Downtown
Price Range: €226 - €514 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — JW Marriott Marquis Miami 5*
Number of rooms: 313
Reservation Options:
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Also Known As:
Jw Marriott Marquis Miami Hotel Miami
JW Marriott Marquis Miami Florida
Hotel Style:
#2 Romantic Hotel in Miami
#3 Family Hotel in Miami
#3 Spa Hotel in Miami
#4 Luxury Hotel in Miami
#5 Business Hotel in Miami
#10 Green Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from JW Marriott Marquis Miami staff and other travellers.
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Questions? Get answers from JW Marriott Marquis Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Bayview - but even when requested they probably will try to give you cityview - double check”
 of 5 bubbles TFKinPS, 6 Dec 2016 | Read review
“Corner suites with Ocean view have more spectacular views.”
 of 5 bubbles SandiB115, 5 Dec 2016 | Read review
“Ask for a view of the bay”
  • View from 23d floor room
 of 5 bubbles Wedgewood, 4 Dec 2016 | Read review
“A room on the end and on a higher floor.”
 of 5 bubbles nvlinks, 2 Dec 2016 | Read review
“Rooms facing the harbor have the best view.”
 of 5 bubbles jg3arrow, 21 Nov 2016 | Read review
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