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W Miami

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#57 of 121 Hotels in Miami
Certificate of Excellence
GreenLeadersBronze level
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W Miami
W Miami
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154 Reviews from our TripAdvisor Community

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Showing 118: English reviews
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Reviewed 2 days ago NEWvia mobile

Luxurious rooms and very quiet. The restaurant is adjacent to a rooftop pool area. Makes for a nice environment. Lobby is small and busy. Once you get into the elevator things get very private and quiet. Access and parking are fine. Location is great

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Helpful?
Thank Jonathan E
Toronto, Canada
HOTEL’S FAVOURITE REVIEW
Reviewed 6 February 2017 via mobile

The W Miami has the usual W chain hip feel to it. The room decor is beautiful and there is a huge bathroom and bedroom area. It is centrally located , easy walking access to great stores and restaurants. The front desk is very helpful: they organized a large golf cart for the 5 of us to get to a...

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Helpful?
1Thank lastcallforboarding
About Hotel's Favourite Review
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear lastcallforboarding Thank you for sharing your quick note on your recent family stay with us. Many of our guests enjoy the perks of being located in downtown and often enjoy using the Freebee’s to venture through Brickell. I am glad that you enjoyed you beautiful, huge room and our front desk team left a most memorable impression with you....

Reviewed 1 week ago

I've stayed at The Viceroy Brickell at least 15-20 times as it became one of my "go-to" hotels in Miami, due to it's consistent cleanliness, quality and accommodating service. I am a South FL resident who frequents Miami, so I've stayed in most of the luxury properties/boutique hotels throughout the area and found the Viceroy seldom disappointing (as many other...

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Helpful?
Thank Lia A
Reviewed 1 week ago via mobile

The experience with W is always good but the time I visited they had some fashion show because which the pool was not accessible which gave me a little hard feeling for the property. The service is good the rooms are well made. Also the hotel doesn't have its own steam and sauna was missed by me and the spa...

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Thank sugandha k
Washington DC, District of Columbia
Reviewed 1 week ago

I'm a luxury traveller; therefore, I have high standards and expectations. Usually, hotels like the W tend to have a positive first expression on visitors. However, the moment I walked in the lobby, I thought I was in some kind of an old hotel or even motel. I recommend that the W spend some $ to upgrade that experience. Room:...

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Helpful?
Thank LuxTraveler2015
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear LuxTraveler2015, I am glad that Daisy left a most memorable impression with you. Daisy is one of our many superstars here at W Miami, and I will be sure to share your kind comments with her and her team. It is unfortunate that you were not able to get your request of a two bedded room. This is one...

Dallas, Texas
Reviewed 1 week ago

As a frequenter of W Hotels around the world, this was a very bizarre place. It's a series of towers for the residential part of the hotel and the hotel is almost like an afterthought. The lobby it tiny. You literally walk into the check-in desk just stepping into the lobby. The room, though generous in size, was very odd....

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Helpful?
1Thank Karo L
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Karo L, Thank you for sharing your most detailed review about your recent business trip with us. The missed opportunity to provide you with a seamless experience is one that we cannot abide by, however I am glad that the service you received was still Starwood Gold. The Fitness Center is currently managed by the Master Association at Icon...

Portland, Oregon
Reviewed 2 weeks ago

This hotel is in the heart of the business district, but its target audience seems to be young hipsters. Loud music plays constantly in all the public areas and the lobby consists of about four chairs. The rooms are adequate but not in any way geared to the business traveler. The beds are comfortable, the restaurant overpriced (like most hotels)....

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Helpful?
Thank Bob N
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Bob N, Thank you for your note. Our location in the heart of Brickell could not be more convenient. It’s the perfect combination for business and pleasure. Many of our guests love the location of our hotel as we are located in the business district of downtown Miami with various restaurants and shopping areas nearby. Our location has been...

Denver, Colorado
Reviewed 2 weeks ago

The room was exceptionally nice and had a great balcony. It is in a very good location and you can walk to many restaurants. The only issue is that the pool is closed for what appears to be the remainder of 2017. They should have told us in advance.

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Helpful?
1Thank DonWcks
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear DonWcks. Thank you for your quick note. It is unfortunate, that you were not informed of the 15th floor pool closure prior to your arrival with us. It gives me great pleasure to inform you that our 50th floor WET deck has officially opened and we serve delightful bites and cocktails while our guest soak up the sun and...

Orlando, Florida
Reviewed 2 weeks ago

I stayed at the W this past weekend. It was nice. I would say its a bit overpriced but it was a very busy weekend in Miami because of the World Classic Baseball. Prices were through the roof everywhere. I stayed in two different rooms. My first one I didn't like at all (Wonderful Space Room). A pillow seemed to...

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Helpful?
Thank charlenepaulino
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear Charlenepaulino, Thank you for your most detailed review. It was a pleasure to read that you loved out Mega room. Many of our guests enjoy having this spacious room especially when travelling with their families. I was also thrilled to read that Trenise helped to ensure you had a pretty good stay with us. I will be sure to...

Boston, Massachusetts
Reviewed 2 weeks ago

If you stayed there when this was the Viceroy, you'll remember the huge pool deck. It's under construction now so that whole area is closed off. The staff needs training on SPG policies in general, but the GM followed up to gather feedback on how to improve as they transition to the new brand. I'm sure it will be up...

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Helpful?
Thank LauraCohenEscobar
Hotel-WMiami, General Manager at W Miami, responded to this review

Dear LauraCohenEscobar, Thank you for sharing your review. While the 15th floor infinity pool deck is under renovation by Icon Brickell, we officially opened our 50th floor WET deck, as a means to proactively try to accommodate our guests. Our WET deck has unmatched views of the Biscayne Bay and City and we also offer Food & Beverage services until...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Discover extraordinary amenities at W Miami. From imaginative cuisine to bold beverages to top technology, we've got you covered. Connect in our fully WIRED Business Center and relax with soothing treatments at hang out with friends in our living room - or energize at our fully equipped FIT gym. When it comes time to take off, bring a piece of W with you, thanks to our signature W Hotels - The Store. For all other requests, our Whatever/Whenever(R) service is always on call. ... more   less 

Additional Information about W Miami

Address: 485 Brickell Avenue, Miami, FL 33131-2717 (Formerly Viceroy Miami)
Region: United States > Florida > Miami > Downtown
Price Range: €255 - €617 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — W Miami 5*
Number of rooms: 148
Reservation Options:
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Also Known As:
Viceroy Miami Hotel Miami
Viceroy Hotel Miami
W Miami Florida
Hotel Style:
#13 Green Hotel in Miami
#14 Spa Hotel in Miami
#14 Family Hotel in Miami
#16 Business Hotel in Miami
#19 Romantic Hotel in Miami
#23 Luxury Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from W Miami staff and other travellers.
22 questions
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Porto Alegre, RS
Callicoon, New York
over a year ago
Porterville, California
3 months ago
Washington, DC

See all questions (22)

Questions? Get answers from W Miami staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a corner room”
 of 5 bubbles charlenepaulino, 13 Mar 2017 | Read review
“rooms not facing Brickell avenue will probably be more quiet.”
 of 5 bubbles faprodz, 9 Mar 2017 | Read review
“if you are an SPG member definitely upgrade to the suite!”
  • This was the view from our suite. We could watch the cruise ships leave and the other boats come
 of 5 bubbles 483sherir, 1 Mar 2017 | Read review
“Corner room! Ideally facing the canal.”
 of 5 bubbles ukinmiami, 24 Feb 2017 | Read review
“Water view rooms are worth it”
 of 5 bubbles FranknDebbie, 4 Feb 2017 | Read review
5 of 5