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US$485
Free cancellation until 16/08/21
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US$485
Free cancellation until 16/08/21
Reserve now, pay at stay
US$526
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Full view
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Room & Suite (143)
Pool & Beach (43)
Travel safe during COVID-19
What you can expect during your stay
- Hand sanitizer available to guests & staff
- Regularly sanitized high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from W Miami
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#41 of 140 hotels in Miami
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Bronze level
Discover extraordinary amenities at W Miami, the place to be in Miami, Florida's stylish Brickell District. From imaginative cuisine to bold beverages to top technology, our hotel has you covered. Connect in our fully WIRED Business Center and relax with soothing treatments at hang out with friends in our living room - or energize at our fully equipped FIT gym. When it comes time to take off, bring a piece of W with you, thanks to our signature W Hotels - The Store. For all other requests, our Whatever/Whenever(R) service is always on call.
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Full view
Property amenities
Valet parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Conference facilities
Paid wifi
Pool / beach towels
Outdoor pool
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Rooftop bar
Banquet room
Meeting rooms
Spa
Facial treatments
Rooftop terrace
Baggage storage
Concierge
Non-smoking hotel
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Microwave
Minibar
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Centrally Located
Trendy
Location
Full view
100Great for walkers
Grade: 100 out of 100
131Restaurantswithin 0.5 km
14Attractionswithin 0.5 km
Contact
485 Brickell Avenue, Miami, FL 33131-2717
Getting there
Fifth StMiami Metromover4 min
Eighth StMiami Metromover4 min
459Reviews36Q+A67Room tips
Reviews
Traveller rating
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Popular mentions
Avoid this hotel. After a horrible check-in process, provided a room that was already being used, and then downgraded us to a lower floor despite their mistake. No sense of customer service. Masks are not enforced at all and the front desk routinely allows guests without masks and raucous guests to roam around in the lobby, while subjecting guests to a lengthy check in process. Overpriced and not a good experience.
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Date of stay: February 2021Trip type: Travelled solo
Helpful
Response from Team Marriott, Guest Services / Front Office at W Miami
Responded yesterday
Hello 543mehap, Thank you for staying with us and for the feedback. Thoughtful and attentive service is a top priority; therefore, we would like to apologize for the concerns you experienced during check-in. You have our assurance that this is not typical of our hotel as we strive to provide an exceptional experience to all of our guests. We also require face coverings in all public spaces as we strive to create an even safer environment for all travelers and our Talent. We do appreciate you bringing these concerns to our attention, and we will address them properly. We hope to have another opportunity to host you again anytime your travels bring you to Miami. Gregory A. Polino Market General Manager W Miami
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Pool and fitness center were closed due to "unexpected event". This was not disclosed to us at booking. We asked to have a coffee machine in the room twice, they never delivered a coffee machine. We asked to have the sheets changed, they didn't change the sheets. Either they don' t have a system to ensure customer requests are honored, or they don't care enough to take care of customer requests. Also, this hotel is extremely noisy - it sounds like a race track even well after midnight. Would not recommend.
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Date of stay: February 2021
Value
Service
Sleep Quality
Room Tip: Chose another hotel.
See more room tips
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at W Miami
Responded 3 days ago
Hello jimsK3035GC, Thank you for choosing to stay with us. We aim to give each guest the absolute best service possible, and we apologize that we fell short. We have shared your concerns with our Talent, and we will make sure this does not happen again. We also regret the noise disturbances you experienced. We appreciate your patience and hope you will give us another chance; we would love to see you again. Gregory A. Polino Market General Manager W Miami
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Stayed only 1 night however Eli at the front desk was incredibly friendly and helpful. She made the check-in process smooth and seamless, was able to accommodate a high floor room with views of the cityscape and even recommended some areas to visit in Brickell. Staff service was quick and prompt when I requested housekeeping amenities. Would definitely come back and stay here again. Thank you Eli!
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Date of stay: January 2021
Rooms
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at W Miami
Responded 3 weeks ago
Hello imaarr21, Thank you for choosing W Miami for your stay and for your gracious review. We were thrilled to read your comments about the amplified service you received and how we exceeded your expectations. Our Talent has a dedicated and insatiable desire to going above and beyond for our guests, and we appreciate you mentioning Eli. We will enjoy passing along your comments! It was a pleasure having you, and we look forward to welcoming you again for another stellar experience. Gregory A. Polino Market General Manager W Miami
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I was in Miami for some business meetings and some relaxation. Upon arrival, the front guest staff informed me that the restaurant was closed due to staffing. Also, informed me that they were at full capacity. How does a property book fully and not have any services available to its guests!! The rooms need updating. Aviod this property and look for another!
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Date of stay: January 2021Trip type: Travelled on business
Service
Sleep Quality
1 Helpful vote
Helpful
Response from Team Marriott, Guest Services / Front Office at W Miami
Responded 3 weeks ago
Hello WB_Flyfish, Thank you for choosing to stay with us and for providing us with your feedback. We apologize for not meeting your expectations during your most recent visit. Please note that our restaurant ADDiKT is open Thursday-Sunday & Panther Coffee is open daily. As we continue to evolve during this pandemic, we hope to have the restaurant open daily in the near future. Gregory A. Polino Market General Manager W Miami
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I have to say, this hotel and its amenities are the BEST! As soon as i got to valet, i was greeted by Jeramiah. The valet manager who was amazing to begin with. He made sure my car was taken care of and that i was all ready to check in and head on to the pool area. Upon entering the pool I was greeted by JP, the pool manager who was also great. He provided me and my family with a cabana and some chairs which were set up by a young lady named Irene. Miss Irene made sure that the bed and chairs were set somewhere that i could get some sun and enjoy the shade if needed. At one point i needed some extra linen for the chairs and JP made sure that nothing was missing and that we were all set. Heading onto the pool was amazing. The cleanliness of this place is outstanding. As i entered the beach are we were greeted by Malik Williams , the beach manager. He was impecable and made sure what i had asked for was set up. The way they treat you is like family and i forever grateful. The customer service is top notch. The food and drinks are top notch and every single worker out there is making sire this experience is top notch. Favorite hotel bu far in miami beach…
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Date of stay: January 2021Trip type: Travelled solo
3 Helpful votes
Helpful
Response from Team Marriott, Agency / Consultant at W Miami
Responded 9 Jan 2021
Hello Elita305, Thank you for the wonderful review of W Miami. We enjoyed your bright remarks about our property, exceptional amenities, and our Talents’ dedication to supreme and limitless service. Your compliments will be shared with Jeramiah, JP, Irene, and Malik for taking such great care of you and your family. It is also a pleasure to read you all had a fantastic time at our Wet Deck. We look forward to hosting you all again for another revitalizing experience. Gregory A. Polino Market General Manager W Miami
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PRICE RANGE
US$385 - US$643 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
viceroy miami hotel miami, viceroy hotel miami
FORMERLY KNOWN AS
Viceroy Miami
LOCATION
United StatesFloridaMiamiDowntown
NUMBER OF ROOMS
148
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Claim Your Listing Frequently Asked Questions about W Miami
Which popular attractions are close to W Miami?
Nearby attractions include Brickell City Center (0.4 km), Silverspot Cinema (0.3 km), and Brickell Avenue Bridge (0.3 km).
What are some of the property amenities at W Miami?
Some of the more popular amenities offered include a rooftop bar, a pool, and an on-site restaurant.
Which room amenities are available at W Miami?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at W Miami?
Guests can enjoy a rooftop bar, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to W Miami?
Conveniently located restaurants include Whole Foods Market, Truluck's Ocean's Finest Seafood & Crab, and The River Oyster Bar.
Are there opportunities to exercise at W Miami?
Yes, guests have access to a pool and a fitness centre during their stay.
Are any cleaning services offered at W Miami?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at W Miami?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does W Miami offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.