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What you can expect during your stay
- Hand sanitiser available to guests & staff
- Regularly sanitised high-traffic areas
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Four Points by Sheraton Miami Airport
Updated 29/06/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
About
#45 of 151 hotels in Miami
Location
Cleanliness
Service
Value
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Children Activities (Kid / Family Friendly)
Free airport transportation
Business Centre with Internet Access
Parking
Wifi
Paid wifi
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Snack bar
Free shuttle or taxi services
Airport transportation
Shuttle bus service
Conference facilities
Meeting rooms
Baggage storage
Non-smoking hotel
ATM on site
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Room service
Safe
Flatscreen TV
Room types
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
HOTEL STYLE
Value
Modern
Languages Spoken
English, Spanish
Location
Full view
49Car recommended
Grade: 49 out of 100
44Restaurantswithin 1 km
3Attractionswithin 1 km
Contact
3570 NW 74th Ave, Miami, FL 33122
Getting there
Car HireSee all Miami car hire
291Reviews52Q+A28Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Most Recent
Four points by Sheraton MIA We arrived to MIA called Sheraton Was instructed to go to door 23 and shuttle would be there to pick us up Within 1/2 hour we were picked up Lobby was nice Front desk staff were pleasant I’m silver elite w Marriott and was offered no upgrade or breakfast Their buffet is over $17.00 plus tax pp I thought that was a little pricey for the offerings They do have a bar that offers food and happy hour as well Fitness center was clean and had the basic equipment Pool was small but clean with a small waterfall. Shuttle runs every half hour Room with two double beds Room was clean. The floors could have been mopped alittle more. Bed was comfortable Bathroom was clean. No body lotion but overall bath products were great Overall if you are looking for a nice place to stay for a quick overnight this is your place. Shuttle driver was great Francisco was very nice and helped me figure out how to get to Avis to continue our trip to key west Would stay again…
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
I was taking a shower and midway thru the water just cut off and did not restart I raised this to Amanda the dir of Operations who spent more time debating how I wrote my email complaint than addressing the situation To my satisfaction Avoid this place like the plague
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Date of stay: June 2022Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mauricio Martins, Other at Four Points by Sheraton Miami Airport
Responded 10 Jun 2022
Dear emmetth38, Thanks for sharing your experience and I am sorry for the issue encountered. Immediately after it was reported, our engineering department checked the water supply of your room and did not find any issue. Water shortages were not reported by any other guest and we haven't heard any complains prior of after your stay. We believe that we reacted promptly to your claim and offered a commensurable compensation. Hopefully we will have another opportunity to reverse this negative image. Regards, Mauricio Martins Area General Manager
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We were only in our room for about 7 hours. Just used it to catch a few hours of sleep before our trip to Ecuador early the next morning. The hotel looks renovated except for the room doors. For some reason they left the old doors while they renovated the rest of the hotel and the doors serve as a reminder that this place is old. Bad call by who ever made that decision. The room itself is a decent size, has a comfortable bed, and a newish looking bathroom. For the price I would stay here again if I had another overnight layover at MIA.
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Date of stay: May 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mauricio Martins, Other at Four Points by Sheraton Miami Airport
Responded 8 Jun 2022
Dear WebBrown, Not sure if you are reviewing the correct hotel, our Four Points has not been renovated, it's a little over 3 years old and the doors are the same age. We keep everything well maintained, doors included. Regardless of that, we are glad you had a few hours to rest between flights. Kind regards, Mauricio Martins Area General Manager
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On my regular visits to Miami, I frequently stay at this property. From the moment you walk in, you can feel it. The freshness in the lobby area, the warm welcome from the amazing and gorgeous front desk staff to the nice clean rooms you get into. Not to mention, the excellent spread at breakfast and the friendly well received service by Vanessa the shift manager. Her eagerness to help, ability to speak English and Spanish makes guests feel welcomed and cared for. This hotel knows how to treat guests with respect and are well. appreciated. Keep up the good work !!
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Date of stay: April 2022Trip type: Travelled on business
Room Tip: Definitely add breakfast to your stay. Ask for Vanessa and you will be treated like royalty....
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauricio Martins, Other at Four Points by Sheraton Miami Airport
Responded 8 Jun 2022
Thank you PDaswani, for staying with us and for your kind comments about our hotel and staff. We hope to have you back soon. Kind regards, Mauricio Martins Area General Manager
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Very friendly waiters from the Four Point By Sheraton Miami airport hotel restaurant, Miss Venessa provide a very friendly great welcome and introduce a good food for us. She also give a special juice for us during the breakfast. Very happy to meet her especial when you travel from far away . 👍👍 Thank you!
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Date of stay: May 2022Trip type: Travelled with family
Room Tip: A very nice and clean hotel! Front seat is very friendly
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauricio Martins, Other at Four Points by Sheraton Miami Airport
Responded 8 Jun 2022
Dear Coastal761375, Thank you so much for your kind words about our breakfast waitress, Vanessa. She is definitely an asset to our hotel and I will make sure to recognize her for making a positive impact on your stay. Hope to see you back soon. Regards, Mauricio Martins Area General Manager
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Picked this hotel so we could leave our car for the week plus it had a bar and restaurant. Excellent front desk service..very clean hotel. Happy hour nightly but only for certain drinks so you have to check with server. Food was good, small menu, salads, sandwiches, appetizers and a daily special. The website I booked thru said it was 5 miles from the port. It is about 17 miles. Shuttle to port was at 3 different times starting at 10:30 but they had pick ups at other hotels (behind us) and drop offs at multiple cruise terminals. We left on time but didn't get to our cruise terminal until 11:40. Just plan according. Will stay here again.
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Date of stay: April 2022
Value
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mauricio Martins, Other at Four Points by Sheraton Miami Airport
Responded 8 Jun 2022
Dear Denise T, Thank you for staying with us and for your review, we are glad you enjoyed your stay. According to Google Maps we are 12 miles from the Cruise Port, I am not aware of any sites that state 5 miles. We hope to see you back on your next visit to Miami. Kind regards, Mauricio Martins Area General Manager
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I am as marriott titanium but nothing. My booking was cancelled without any notice. They just said fully booked. At 1 am - 3 am ,I have to go to more than 10 hotels around hotel to stay but it’s fully booked. Do not book this hotel!
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Date of stay: April 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Mauricio Martins, General Manager at Four Points by Sheraton Miami Airport
Responded 11 Apr 2022
Dear sethawupt, I am sorry for the inconvenience regarding the reservation cancellation at the Four Points Miami Airport. When we ran the credit cards for the reservations on this high demand and sold out date, your card declined, tried contacting you but were unsuccessful. For that reason your reservation was cancelled as non-guaranteed. we hope to have you back and try to reverse this negative image. regards, MMartins Area General Manager
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I was pleased with the hotel. The shuttle from the airport was a nice perk. (It only runs on the hour) We arrived late and left fairly early in the morning and had no issues with anything. The people working the check in desk were very nice and helpful. I would definitely stay here again.
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Date of stay: March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Mauricio Martins, General Manager at Four Points by Sheraton Miami Airport
Responded 11 Apr 2022
Dear qshari, Thank you for staying with us and for your feedback. We hope to be of service again in the future. Regards, MMartins
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I had a bad turn of events when my flight from LAX was 20 minutes delayed and my connecting flight ended up leaving me in Miami along with my luggage and all sense of hope (a bit dramatic I know), UNTIL I was kindly helped by staff at the flight rebooking center and offered a night to stay at the Four Points Sheraton Hotel! Flustered, sweaty, hungry and dehydrated, I checked into the hotel around midnight and the front desk clerk was so patient and helpful right off the bat. My two queen suite was wonderful, more than I could ask for. I went to the Buffet breakfast the next morning (which had lots of yummy options that were consistently being refilled and refreshed) and enjoyed a peaceful morning. Shoutout to Vanesa and Gabby, they were great! Their presence and energy was so welcoming in the dining area and I enjoyed exchanging a few words with friendly faces! Cheers to Four Points!…
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Date of stay: March 2022
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Amanda Graham, General Manager at Four Points by Sheraton Miami Airport
Responded 22 Mar 2022
Thank you for taking the time to share your experience with us. We are delighted to hear that our staff was able to help with your accommodations especially after a stressful flight. I will be sure to share your comments with our team to celebrate their hard work in ensuring your stay was comfortable and satisfactory. We hope to have another opportunity to welcome you again in better circumstances and wish you safe travels!
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Good location, nice hotel , clean spacious rooms, comfy beds and rooms are sound proofed. Unfortunately had a issue with staff, check in staff were very miserable and certainly no warm welcome after a 23 hour journey. Bar staff were very rude, incompetent, mixed 2 different wines literally slapped in a plastic pint glass and thought we were being fussy when we asked for glasses as we were sitting in the bar area. Not a good experience with staff so left early and didnot bother with breakfast.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from Amanda Graham, General Manager at Four Points by Sheraton Miami Airport
Responded 29 Mar 2022
Thank you for taking the time to share your experience with us. We regret that you did not receive the warm welcome you deserved. We have addressed this with the appropriate staff members and reviewed our policies to ensure the proper steps have been taken to improve our guest service experience and ensure this was an isolated experience. We do hope to have another opportunity to better serve you in the near future.
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PRICE RANGE
US$112 - US$168 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaMiami
NUMBER OF ROOMS
124
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Claim Your Listing Frequently Asked Questions about Four Points by Sheraton Miami Airport
Which popular attractions are close to Four Points by Sheraton Miami Airport?
Nearby attractions include Macumba Nightclub (0.4 km), Digital Goja (0.7 km), and Paseo de las Artes (0.5 km).
What are some of the property amenities at Four Points by Sheraton Miami Airport?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
What food & drink options are available at Four Points by Sheraton Miami Airport?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Four Points by Sheraton Miami Airport?
Yes, free parking is available to guests.
What are some restaurants close to Four Points by Sheraton Miami Airport?
Conveniently located restaurants include El Pollo Inka Miami, Famous Dave's Doral, and Miyako Doral Japanese Restaurant.
Are there opportunities to exercise at Four Points by Sheraton Miami Airport?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Four Points by Sheraton Miami Airport have an airport shuttle?
Yes, Four Points by Sheraton Miami Airport offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Does Four Points by Sheraton Miami Airport have airport transportation?
Yes, Four Points by Sheraton Miami Airport offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Four Points by Sheraton Miami Airport?
Yes, dry cleaning and laundry service are offered to guests.
Does Four Points by Sheraton Miami Airport offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.
Which languages are spoken by the staff at Four Points by Sheraton Miami Airport?
The staff speaks multiple languages, including English and Spanish.