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Hilton Miami Downtown

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Hilton Miami Downtown
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3,529 Reviews from our TripAdvisor Community

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Showing 2,369: English reviews
Sparks, Nevada
Reviewed 28 February 2015

I was checked in by a wonderful young woman named Frida Rivera who was terrific. She was so upbeat and extremely helpful. This is the type of service you rarely encounter these days. Frida Rivera is one unique individual. Hilton is lucky to have her. Dr. Paul Davis

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Helpful?
Thank PAUL D
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you very much for taking the time to mention one of our staff members by name. We will certainly make sure she is recognized for a job well done. We hope you'll choose to stay at the Hilton Miami Downtown again.

San Francisco Bay Area (CA)
Reviewed 23 February 2015

Nothing like attentive staff to make a stay wonderful. I booked two rooms. The front desk assisted us in meeting our preferences and keeping the group together. While this hotel may have seen some more glamorous day, could use a paint job. The rooms had a nice view of the bay and the city. It is downtown next to the...

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6Thank SFBayAreaTrekker
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We are very happy that our front desk staff helped find the perfect room accommodations to ensure the best possible experience with us. We appreciate your feedback and for letting us know how we can make the guest experience at our hotel even better. It is wonderful to learn that your stay was so enjoyable and we hope you'll return...

San Francisco, California
Reviewed 23 February 2015

Stayed in a corner room in this hotel. Beautiful view, especially from higher floors. The room was nice, clean, and comfortable. My only complaint (and the reason I've taken off one point) is the 9:30am (on a weekend, and on the day I was checking out) knock on door for the housekeeping.

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Helpful?
Thank moham233
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Your feedback is greatly appreciated. Thank you for taking time to share your review, as we are happy to read your positive comments regarding our accommodations and the views from our hotel. We do regret the early morning disturbance from our housekeeping staff and truly apologize for any inconveniences. We hope you'll choose to stay at the Hilton Miami Downtown...

Ottawa, Canada
Reviewed 22 February 2015

The room was excellent, it was very spacious. The view was very nice looking over the water. The beds were very comfortable, I really had no issues with this hotel. It would be a very good hotel for its location for families visiting downtown Miami, unfortunately for me I went with a friend..South Beach Miami is really where everything happens,...

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Thank Faisal E
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for your review of the Hilton Miami Downtown. We always aim to provide our guests with clean and comfortable accommodations so we are very happy to read your feedback regarding your recent visit with us! We do regret that you didn't have the opportunity to explore more of our area but we appreciate your review and hope you'll...

Fl
Reviewed 22 February 2015

Every stay this Hilton gets worse.... worn furniture many maintenance issues overcharging at the end of the stay which result in many wasted hours later trying to figure them out and correct them..There is only 1 plus and that is the breakfast it's still one of the best....most of the staff seems unmotivated and not happy to be there...I wish...

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Helpful?
Thank uli1
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

While your feedback is always welcome, we regret that we did not meet your expectations and we apologize for any inconveniences that you encountered while with us. We take our guests' feedback very seriously and will certainly share your comments with our management team. We are always working to improve our services and hope you'll give us another try in...

nassau, Bahamas
Reviewed 22 February 2015

Expensive, old do not spend any money there Low end facility with expensive rates Better options and alternatives in Miami I usually do not write reviews but I choose this hotel based on reviews that do not correspond to to price of this hotel

Review collected in partnership with Hilton Hotels & Resorts
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1Thank Miguel G
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

Thank you for taking the time to share your comments although it is disappointing to learn that we did not meet your expectations on this occasion. Your experience does not reflect our usual high standards and we hope you'll someday give us another chance to impress you in the future.

Tampa, Florida
Reviewed 22 February 2015

This is location is a great part of town, in a safe neighborhood and very close to everything. The rooms need to be upgraded, specifically the A/C units. The views of the port and downtown are great. Hotel staff is fantastic and attentive.

Review collected in partnership with Hilton Hotels & Resorts
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Thank TACColdSteel
Sandnes, Norway
Reviewed 22 February 2015

I have stayed here five nights, and have only good things to say about the hotel. Great staff first and foremost, with smiles and superb customer service all over (front desk, luggage and restaurant). The hotel was busy (obviously, as it was summer), but being this big, it wasn't really an issue. The location is great as well. Just outside...

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Helpful?
2Thank marekz
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We are thrilled to hear that you enjoyed one of your best Hilton experiences at our hotel! Thank you so much for taking the time to share your great comments regarding our friendly and superb customer service, food quality and convenient location. We are delighted that you enjoyed the variety of healthy food selections that we offer at breakfast. We...

Bogota, Colombia
Reviewed 21 February 2015

The location of the hotel is good, walking distance to important visitor places, staffs are friendly and helpful, my room was spacious, clean with a good view, I booked it online with an excellent price and find it worthwhile!

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1Thank Joe L
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

We are happy that our location worked out so well for your needs! Thank you for taking the time to share your positive experience with us at the Hilton Miami Downtown. It is always nice to learn when a guest is so impressed with our friendly service and clean and spacious accommodations. Please think of us again.

Giessen, Germany
Reviewed 21 February 2015

I stayed in January 2015 for business, for one night. This is an excellent sopt in downtown Miami. I was in a corner suite, and the view was spectacular. The hotel has a lovely location, since it is very close to many of the downtown attractions, including the American Airlines Arena, bayfront Park, and Museum Park. The hotel is also...

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Helpful?
Thank RoryMorty
HiltonMiamiDowntown, General Manager at Hilton Miami Downtown, responded to this review

What a wonderful review of the Hilton Miami Downtown! Thank you for sharing your experience and positive feedback. We are happy to hear that you enjoyed everything our hotel has to offer from our close proximity to the downtown attractions to our friendly and efficient customer service. We hope you'll choose to visit with us again.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Hilton Miami Downtown has completely renovated all 527 rooms and suites, featuring the Hilton Serenity Bed and Bath Collection. The new exercise facility features Fitness by Precor. Enjoy the heated roof top pool with views of Miami. The hotel offers the amenities today's travelers expect. ... more   less 

Additional Information about Hilton Miami Downtown

Address: 1601 Biscayne Boulevard, Miami, FL 33132-1216
Region: United States > Florida > Miami > Downtown
Price Range: €132 - €323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Miami Downtown 4*
Number of rooms: 527
Reservation Options:
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Also Known As:
Hilton Miami Downtown Hotel Miami
Miami Hilton
Hilton Miami Downtown Florida
Hotel Style:
#16 Luxury Hotel in Miami
#24 Romantic Hotel in Miami
#29 Family Hotel in Miami
#36 Business Hotel in Miami
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Miami Downtown staff and other travellers.
74 questions
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Questions? Get answers from Hilton Miami Downtown staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Corner suite with bay view”
1111traveler, 26 Apr 2017 | Read review
“Ask for updated rooms”
737nigela, 21 Apr 2017 | Read review
“Junior suite is not much more cost for a very large room. It was nice for our family of 4 to spread out after a week of traveling.”
2000_fish, 15 Apr 2017 | Read review
“All rooms are recently renovated, but I would request a bay view room again.”
859jayp, 30 Mar 2017 | Read review
“get a room with the bay view”
Jan_Bache, 22 Mar 2017 | Read review
5 of 5