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Overall a good hotel. The room was nice decorated with partial views of the port. The location of the hotel is ok, but next time I will choose to stay closer to Brickel area. Breakfast was good too. Service in the breakfast area was very...More
My husband and I, along with another couple stayed here for one night before a cruise. I loved the modern decor of this hotel. The room was very nice and comfortable. We enjoyed the complimentary continental breakfast that was included. I would highly recommend this...More
4 Thank kel3420
Response from HiltonMiamiDowntown, General Manager at Hilton Miami DowntownResponded 12 April 2018
Thank you for your wonderful review and recommendation! We are delighted your comfortable and clean room provided a restful evening before embarking on your cruise. It’s great to know you enjoyed your delicious breakfast as well. Please visit us again soon at the Hilton Miami...More
From the room that smelled like a bar with all the smoke to the customer service who forgot about me when I called to switch rooms. Maybe it was the slop they called dinner at the restaurant. Perhaps it was the people playing music, smoking...More
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Response from HiltonMiamiDowntown, General Manager at Hilton Miami DowntownResponded yesterday
It is truly disappointing to read that your stay with us was less than ideal. We can understand the frustration you may have felt and sincerely apologize for any inconveniences or frustrations that resulted. As a 100% smoke-free hotel, it is disappointing to learn that...More
We stayed at the Hilton one night before a cruise. The location is good with some restaurants within walking distance. We had a Jr suite on the fourth floor that was clean and spacious with a partial view of the port. The room was an...More