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All reviewsfront desksouth buildingprivate balconypartial ocean viewhotel restaurantthe room was nicebeautiful beachpool and hot tubhousekeeping staffcocoa beachdeckmarisolsallybanquetbellmanbeachsidebartender
Beautiful view & good music. Those are the only two things Crowne Plaza has going for it. Management must think this is all they need. Service sucks ALL the time & the food is good sometimes & sometimes not. Last night was the time I...More
1 Thank koolnetkat
Response from IHGService, Guest Relations Manager at Crowne Plaza Melbourne OceanfrontResponded 3 days ago
Thank you for taking the time to write a review of our hotel. I am sorry for any inconvenience you may have experienced due to issues for the poor service from our staff at the restaurant. I have sent you a private message...More
This was a great stay from check-in to check-out, although one of my shorter visits. Suzanne at the Front Desk checked me in early; recognized my IHG status and was by far, the friendliest front desk employee at this property to date! The ocean view...More
Response from KrisDOh, Hotel Associate at Crowne Plaza Melbourne OceanfrontResponded 29 March 2018
We are so excited to hear about your stay. All the staff including Suzanne, Scott, and Pete appreciate your kind words. We will be awaiting your return.
Stayed four nights . Nice sized rooms with a well kept beach front The bar and hotel dining was a little on the pricey side but the service was excellent. The pool was smaller than I expected from looking at the photos. Room service was...More
Business trip booked by coming any agent. She should be fired!! Hotel under renovation. Checked in and put us in a double bed room right by A1A despite we booked a king.
Room is dark, dingy and just nasty. Balcony if u can call it...More
Response from IHGService, Guest Relations Manager at Crowne Plaza Melbourne OceanfrontResponded 3 weeks ago
I've gone ahead and sent you a PM to discuss further but again I want to apologize for the experience. We want all of our guests to walk away happy when they stay with us and I again am sorry that didn't happen....More
There were good things and bad things about this hotel. The staff was very good, and the location is terrific. The restaurant/bar deck is marvelous. The pool is quite nice. Being right on the beach is marvelous.
The bed and bedding were comfortable; the shower...More
I used the shuttle van to go everywhere! Upon arrival from Orlando I drove the rental car to Melbourne, checked in the rental and used the shuttle service to drive me to the hotel, take me (round-trip) to get a bike rental... More
I used the shuttle van to go everywhere! Upon arrival from Orlando I drove the rental car to Melbourne, checked in the rental and used the shuttle service to drive me to the hotel, take me (round-trip) to get a bike rental and return it from the hotel and to the airport to pick up a rental for our return flight home. Excellent Service and drivers who suggested we visit Bunky's and we have a great dining experience there