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Marriott's Crystal Shores

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Traveller (313)
Room & Suite (115)
Pool & Beach (66)
Overview
  • Excellent63%
  • Very good24%
  • Average8%
  • Poor3%
  • Terrible2%
Travellers talk about
“vacation club”(35 reviews)
“grotto pool”(12 reviews)
“tom brady”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Beachfront
Pool
Non-Smoking Hotel
Restaurant
Suites
4 Star Hotel
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Additional information
Offers from Marriott's Crystal Shores
Special Offer: Member Rates
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Offers from Marriott's Crystal Shores
Special Offer: Member Rates
Hotel packages
Hotel deals
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Rooms
1 Aug2 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (564)
There are newer reviews for Marriott's Crystal Shores
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Traveller rating
339
135
47
21
13
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339
135
47
21
13
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All reviewsvacation clubgrotto pooltom bradyactivities staffmarriott ownersactivity centerocean fronttwo bedroom villaacross the streetplanned activitiesnew towerzero entryloss preventionon site restaurantdaily activitiesunder constructionhuge balcony
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11 - 15 of 555 reviews
Reviewed 3 weeks ago

Our stay was absolutely a mess and completely over priced! I should have read the reviews before booking. Lesson learned! The JW Marriott costs less and is is a million times better. Your activities department should get a copy of the JW Marriott's activities list....they...More

2  Thank E13424
Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 4 days ago

Thank you for sharing your feedback on your recent stay at Crystal Shores. We are sorry to hear your stay did not exceed your expectations and will share your comments with the senior resort management team. To clarify, Marriott Vacation Club does offer customer service...More

Reviewed 3 weeks ago

We booked a 3 bedroom unit and were thrilled that we were on the 14th floor of the new building, facing the island which still gave us a great view of the ocean.Our unit was nicely furnished and probably very brand new. Furniture was still...More

4  Thank jasim52
Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 2 weeks ago

We are happy to hear the whole family had a great visit to Crystal Shores! Thank you for your review and for sharing your #vacationgreatness on TripAdvisor.

Reviewed 3 weeks ago via mobile

We had a great 5 night stay. Our 2 bedroom condo was well appointed. Two couples stayed and there was ample room for us. The planned activities offered little competition to the freedom of activities on our own. The services provided were ok, but not...More

1  Thank mikebrad3547
Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 2 weeks ago

Thank you for your review of Crystal Shores, Mike. We are pleased to hear you had a great visit and look forward to welcoming you back soon.

Reviewed 3 weeks ago via mobile

We very much anticipated this stay, having been Marriott owners for 15 years, hearing how this was the nicest property in a Florida, and finally use a rather large number of our vacation points to try it out. Perhaps my expectations were set too high,...More

5  Thank FloridaLovesMaui
Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 2 weeks ago

Thank you for visiting Crystal Shores on Marco Island. As an Owner, we truly appreciate your feedback and apologize your stay did not exceed your expectations. Your feedback on the check-in experience, beach cleanliness and pool area is appreciated and will be shared with the...More

Reviewed 4 weeks ago via mobile

I am currently on vacation here. I booked this 4 days ago from their own corporate website. After you pay a message pops up that you can no longer visit the Marriott hotel a few doors down. When I checked in they said corporate hasn’t...More

4  Thank cc25603
Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 2 weeks ago

Thank you for letting us know about your current stay at Crystal Shores. While we are pleased to hear you are enjoying your visit, our team is sorry to hear there was confusion at the time of booking on the website. The message regarding amenities...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Restaurant
Beachfront
Bar/Lounge
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Concierge
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Room amenities
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$408 - US$783 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Marco Island
#4 Luxury Hotel in Marco Island
#4 Top resorts Hotel in Marco Island
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$408 - US$783 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#4 On the Beach Hotel in Marco Island
#4 Luxury Hotel in Marco Island
#4 Top resorts Hotel in Marco Island
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (313)
Room & Suite (115)
Pool & Beach (66)
Dining (36)
Family and Play Areas (2)
Questions & Answers
Ask a question
suesing
2 July 2018|
AnswerShow all 3 answers
Response from FloridaLovesMaui | Reviewed this property |
It wasn’t that noisy - by 9 it’s pretty quiet. We were only on the third floor and were fine!
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Votes
Room Tips
"Ask for a view of the Gulf"
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"pool or beach views"
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"higher floors offer better views"
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"Higher floors, facing island will give you a quieter experience and a nice view of the ocean.,"
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