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    Marriott's Crystal Shores

    600 S Collier Blvd, Marco Island, FL 34145-5604
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    3/12/2017 4/12/2017
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    Traveller (291)
    Room & Suite (97)
    Pool & Beach (64)
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    Overview
    • Excellent65%
    • Very good23%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “vacation club” (32 reviews)
    “cascade pool” (5 reviews)
    Free Wifi
    Free Parking
    Beachfront
    Pool
    Non-Smoking Hotel
    Restaurant
    Suites
    Poolside Bar
    Fitness centre
    Kitchenette
    Concierge
    Facilities for Disabled Guests
    Business Centre
    Dry Cleaning
    Kids Club
    Housekeeping
    Self-Serve Laundry
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Marriott's Crystal Shores
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    JW Marriott Marco Island Beach Resort
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    #3 of 12 hotels in Marco Island
     
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    Rooms
    3 Dec4 Dec
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (494)
    There are newer reviews for Marriott's Crystal Shores
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    11 - 15 of 485 reviews

    Reviewed 4 September 2017

    We just returned from a five night stay at Crystal shores. We are MVC owners and this was our first time at this location. The place is amazing. Unfortunately they were still doing construction which was a little bit of a bummer but it did...More

    Thank ATC72
    Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 6 September 2017

    We are so happy to hear Marriott's Crystal Shores has become one of your favorite Marriott Vacation Club resorts. Thank you for taking the time to leave a review.

    Reviewed 25 August 2017 via mobile

    The hotel is stunning. The staff is friendly and helpful. The grounds are beautiful. You can hang out by the pool, or find lots to do down at the beach which is steps away. I particularly loved that the hotel was very serious about making...More

    2  Thank Angelique C
    Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 28 August 2017

    Thank you for a 5 star review! It is great to hear you enjoyed your stay with us here at Marriott's Crystal Shores. We hope you will join us again sometime soon.

    Reviewed 24 August 2017

    I'm currently a Platinum member and also a Marriott Vacation Club owner. This property is amazing. From the moment we checked the staff went out of their way to provide outstanding service. The grounds are well kept even with renovations going on. We stayed in...More

    3  Thank MTV248
    Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 28 August 2017

    Thank you for a perfect review! We are so happy to hear you enjoyed your stay with us here on Marco Island. We look forward to welcoming you back to Marriott's Crystal Shores!

    Reviewed 16 August 2017

    Our August stay at Marriott's Crystal Shores did not disappoint. The location was wonderful and the staff members were friendly and attentive. We stayed in 411 in the Osprey Tower. Although construction was ongoing during our stay (part of the discount price offered), we were...More

    2  Thank HomeschoolontheRoad
    Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 17 August 2017

    Thank you for a perfect review! We are so happy to hear you had a great stay with us here at Marriott's Crystal Shores.

    Reviewed 14 August 2017

    I just returned from a week at Crystal shores, and all I can say is Amazing! Even with the ongoing construction, this is a fantastic vacation. The two bedroom villa is outstanding, it has a breathtaking view from a tremendous balcony. I have stayed at...More

    1  Thank Sue W
    Response from MarriottVacationClub, Customer Care Manager at Marriott's Crystal ShoresResponded 15 August 2017

    Thank you for a perfect review, Sue! It is great to hear you had an amazing stay with us here in Marco Island.

    JW Marriott Marco Island Beach Resort
    3,925 reviews
    #3 of 12 hotels in Marco Island
     
    Marco Beach Ocean Resort
    1,383 reviews
    #2 of 12 hotels in Marco Island
     
    Hilton Marco Island Beach Resort
    3,044 reviews
    #5 of 12 hotels in Marco Island
     
    Inn on Fifth
    2,674 reviews
    #3 of 59 hotels in Naples
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Beachfront
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Multilingual Staff
    • Self-Serve Laundry
    • Dry Cleaning
    • Business Centre with Internet Access
    • Concierge
    • Room amenities
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Hot Tub
    • Outdoor pool
    • Heated pool
    Details
    • Price range
    • US$543 - US$727 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #4 On the Beach Hotel in Marco Island
    • #4 Luxury Hotel in Marco Island
    • #4 Top resorts Hotel in Marco Island
    • Room types
    • Kitchenette ,
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 219
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, Marriott, Orbitz, Hotwire, Travelocity, Hotels.com, Booking.com, Cancelon, Cheap Tickets and TripOnline SA so you can book your Marriott's Crystal Shores reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • Florida >
    • Southwest Gulf Coast >
    • Marco Island
    • Also Known As
    • Marriott`s Crystal Shores Hotel Marco Island ,
    • Marriotts Marco Island ,
    • Marriott's Crystal Shores Marco Island, Florida
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    Traveller (291)
    Room & Suite (97)
    Pool & Beach (64)
    Dining (30)
    Hotel & Grounds (145)
    Bathroom (3)
    Family and Play Areas (2)
    Nearby
    Marco Beach Ocean Resort
    1,383 reviews
    .54 km away
     
    Hilton Marco Island Beach Resort
    3,044 reviews
    .12 km away
     
    JW Marriott Marco Island Beach Resort
    3,925 reviews
    .86 km away
     
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    Marie G
    I was very surprised by Karen's experience with her timeshare week, which was scheduled at a time when Crystal Shores was closed as a result of hurricane Irma. We are at Crystal Shores this week and, just this afternoon, I spoke to a representative at Crystal Shores who said that the issue of re-bookings for people with weeks scheduled during the Irma closing was handled by the corporate office. This is understandable, given that communications on Marco Island were down subsequent to the hurricane. The representative indicated that the re-bookings were handled on a case-by-case basis. I would hope that Marriott Vacation Club would have done something to accommodate owners whose weeks fell during the closure. It seems the decent thing to do. That said, I haven't had the opportunity to review the sales agreement, but I will when I have the chance. I was also surprised that, as owners, we did not receive any communication whatsoever about the damage done to Crystal Shores, let alone information about the length of the closure period. The only way that I knew that the resort was open in time for our week was by calling the resort directly. Can anyone speak to the policy for timeshare owners who had weeks scheduled during the hurricane closure? Or to why owners were never contacted about the damages to the property?
    10 October 2017|
    AnswerShow all 3 answers
    Response from shopper700 |
    We are MVC owners of two weeks in HHI and have used our points to go to Crystal Shores. After the hurricane closed this property we phoned to ask what can we do and we were told just wait and see if we will be open for the... More
    1
    Vote
    Don H
    18 September 2017|
    AnswerShow all 6 answers
    Response from Benita D | Reviewed this property |
    If you are a Facebook user, search for Marriott Vacation Club Crystal Shores, then click on follow. You will get their updates on your FB feed. They were under the mandatory evac order and had to have all guests and staff... More
    2
    Votes
    MaggyMay_12
    4 July 2017|
    AnswerShow all 2 answers
    Response from MarriottVacationClub | Property representative |
    The resort has one beach wheelchair available for our guests to use on a first come, first serve basis. Please inquire with the front desk upon arrival.
    0
    Votes
    Room Tips
    "Get an ocean view for your room, you will thrilled with."
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    "Best place to relax."
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    "Try to get an ocean view. The sunsets are amazing!"
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    "Gulf view upper level rooms in the Osprey building has amazing views! 12th floor"
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