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Overall if you need a quick rest for a day or two in the area and just the ability to cook a small STOVE TOP ONLY meal without paying $100+ a night then this place is fine. If you need more like an oven or...More
Response from 00esa, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.Responded 3 weeks ago
Thank you for being our guest. We are happy to know you had a peaceful stay with us and were impressed with our courteous associates. However, we are sorry for the inconvenience you encountered while staying with us. Your feedback has been discussed with the...More
Room was clean very spacious front desk had everything we needed. Kitchen was large, the fact that they have a separate living room area with a pullout bed definitely came in handy. Stayed at a different extended stay hotel chain for 28 days, wish I...More
Thank A D
Response from 00esa, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.Responded 15 September 2018
Thank you for the wonderful feedback of Extended Stay America. We are glad to know you were impressed with your well-appointed room and that you had a nice time with us. Thanks again for being loyal to our brand. We look forward to seeing you...More
Will never stay here again!! Housekeeping suspect and pushy, prostitution rampant and keys never work. People drinking in parking lot, just a bad stay all around. Have stayed at other Extended Stays with no issues but this one I will never stay at again, PERIOD.
Thank Tim G
Response from 00esa, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.Responded 1 September 2018
Thank you for taking the time to write a review of your stay. We take these matters very seriously and appreciate you bringing this to our attention. We will take the necessary actions to ensure these issues are properly addressed.
Loved the superb hospitality customer service is spectacular rooms very clean quite secluded location. Staff is wonderful and kind, have stayed an entire week and experienced 4 different staff members all were excellent.More
Response from 00esa, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.Responded 12 August 2018
Terenna, thank you for the very nice review of the Extended Stay America. We are delighted to know you had an amazing stay and that you were impressed with the quality of service provided by our staff. We will be sure to share your compliments...More
One of the worst experiences anyone could have. Checked in around 2:30am to sleep for a few hours till 10am when I checked out. The morning couldn't come soon enough.
At check-in, I was given a wrong room which was occupied. Having worked in the...More
Thank Hamad S
Response from 00esa, Manager at Extended Stay America - Orlando - Maitland - 1760 Pembrook Dr.Responded 25 July 2018
Hamad, please accept our apologies for your unpleasant experience at our hotel. Thank you for sharing these issues so we can make adjustments. As the cleanliness of our hotel is a key priority, we are very sorry your room fell short of expectations. Please rest...More