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Extended Stay America - Orlando - Maitland - 1776 Pembrook Drive

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Traveller (32)
Room & Suite (20)
Dining (3)
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Overview
  • Excellent48%
  • Very good19%
  • Average11%
  • Poor7%
  • Terrible15%
Travellers talk about
“manager jay”(3 reviews)
“long stay”(3 reviews)
“office park”(2 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Outdoor pool
Non-Smoking Rooms
Suites
Fitness centre
2 Star Hotel
All hotel details
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Reviews (152)
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All reviewsmanager jaylong stayoffice parkhome away from homei highly recommend this hotelfront office stafffull kitchenplace to staysleeper sofathe entire staffclean roomsbed was comfortablehousekeeping stafffilamenitieslaundrypets
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1 - 5 of 143 reviews
Reviewed 2 weeks ago

We booked two Extended day hotels through priceline express deal for our week long trip to orlando. Both hotels were equally bad. The one in Maitland had cockroaches crawling in the room. There was no ice Vending machine and the breakfast was couple of muffins...More

Thank ashfaqkhn
Response from 00esa, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook DriveResponded 2 weeks ago

Ashfaq, please accept our apology for not living up to your expectations during your visit. We are sorry for the "uninvited visitors" you reported in your room. Our pest control provider has serviced the hotel, and we are working to ensure procedures are being followed...More

Hotel's Favourite
Reviewed 24 January 2018 via mobile

Great service. Very clean! Allison always took good care of our room and knows how to keep it clean and welcoming. Helpfull staff and quite environment. No complaints here. Keep up the good work. Will definitely return in the future.More

Thank EMA7576
Response from 00esa, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook DriveResponded 25 January 2018

Thank you for choosing Extended Stay America and taking the time to post a review! We are delighted to know how much you enjoyed your stay and the excellent service provided by our staff. We will share your compliments with entire team especially Allison. Reviews...More

Reviewed 4 weeks ago

Our room was very clean. We had a bed, couch, chair and full kitchen. Would be great to stay with kids so you can cook for them. Breakfast was muffins, granola bars, coffee and tea. The breakfast area was clean and they made sure it...More

Thank cah2517
Response from 00esa, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook DriveResponded 4 weeks ago

Thank you for choosing Extended Stay America and for the five-star review. We are thrilled to know we met all your expectations and that you had a great stay at our hotel. It was a pleasure having you as our guest, and we look forward...More

Reviewed 11 March 2018

had a confirmed, guaranteed reservation. Alerted them we'd be late. When we got there we were told they had transferred us to another property 10 miles away. They had not notified us.We had no way to get to the other property except Uber. Place looked...More

Thank Negativeh
Response from 00esa, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook DriveResponded 13 March 2018

Thank you for reviewing us. We are sorry for the reservation issue you experienced and regret the inconvenience it caused. Your feedback is important to us, and we will use it to improve our services going forward. We are truly sorry and hope you will...More

Reviewed 8 March 2018 via mobile

So I chose this hotel once in Memphis due to its attractive price when I had a quick turnaround for work. That was a good decision. The first room I was given was just not clean...I mean pubes in the tub and hair on the...More

Thank roderickh38019
Response from 00esa, Manager at Extended Stay America - Orlando - Maitland - 1776 Pembrook DriveResponded 9 March 2018

We are disheartened to read your review. Please accept our sincere apology for the problems you encountered. You deserved a comfortable and stress-free stay, and we did not live up to your expectations. We will personally address these issues with the appropriate teams to ensure...More

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Best Value Properties in Maitland, FL
See all 6 hotels in MaitlandSee all
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Self-Serve Laundry
Breakfast included
Multilingual Staff
Meeting Rooms
Laundry Service
Things to do
Outdoor pool
Fitness Centre with Gym / Workout Room
Details
Price range
US$94 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
Details
Price range
US$94 - US$133 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms, Suites
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Traveller (32)
Room & Suite (20)
Dining (3)
Pool & Beach (1)
Questions & Answers
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dbfortlauderdale
25 January 2017|
AnswerShow all 3 answers
Response from Vanessa A |
We just checked in, and the smell is sooooo bad I want to throw up. The staff said they will febreeze. Ridiculous. The manager responded to you that he would be coaching staff, it obviously didn't happen.
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Room Tips
"I could hear some noise and smell some food cooking in the hallway, but not from our room."
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"Stay somewhere else, and don't use the sofa sleeper"
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"Do not stay it's your pet at this hotel."
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"Request 3rd floor for quietest stay"
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