Great hotel if you're not going to the theme park area. If you are enjoying downtown Orlando, this is a nice alternative. The hotel has all the amenities of a full-service hotel. They have a nice pool too. You can use your Bonvoy points since this is a Marriott property.
What a fantastic stay! Everyone was so nice, friendly and available when needed. Can’t say enough great things. We worked with Amy at the front many times over our stay and she was always on it. Would definitely stay again when the opportunity arose.
My company has used this hotel for many years for our annual week-long conference, and every year we don't want to leave! The sales staff are responsive to my event planning questions and checked in with me several times during the conference to make sure everything was running smoothly. Alana N was especially helpful and thoughtful in her responses both in email and on-site! Andres T was our Banquet Captain for the week and was incredible! He and his team were very responsive to our changes and requests, and professional in doing so. A big shout out to Joe and Sally who were with us most of the week (and for many years), as well as Claudia, Miguel, and Carlos. The front desk staff were always ready and willing to help, especially Shamya! The chef and pastry chef put out the best food in generous portions. Kristin, Ann, and Carolina were attentive the dietary needs in our group and really made us feel special. The hotel staff worked well with our production crew, entertainers, decorators, and DJ. There are a few spaces that could use some tender loving care, but the service, professionalism, and food far outshadow the flaws.…
The staff was friendly and accommodating. Out room was clean and had a private balcony. Excellent price for all included. Pool was nice also. My only critique is that there was no microwave in the room.
I enjoyed my stay. Beautiful hotel, good customer service, wonderful breakfast. I especially liked the television being on and had a personalized greeting for me. That was a welcomed surprise. The only downside was our shower drain clogged easily. I’d stay again!
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