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We spent two nights here, having to evacuate from Tampa in advance of the storm. Very competent and caring staff. The manager held a meeting on Saturday afternoon to make safety announcements for all the guests and answer any questions . They offered to make...More
Response from TeamConcord, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe VillageResponded 13 September 2017
First and foremost, we are so happy to see that you made it to Residence Inn Tampa Suncoast Parkway at NorthPointe Village safely and without trouble. We are delighted you felt comfortable and safe and could appreciate all we tried to do. Our...More
The staff including the GM were amazing! We had a mandatory Safety Meeting that was informative. This staff went above and beyond the call of duty. I love this location and recommend anyone and everyone stay here! I cannot stress enough how they cared for...More
We stayed in this hotel Thursday, September 8 after being evacuated from Naples. It is a lovely hotel. But I was appalled to be charged a pet fee for each pet traveling with us. This is a time of crisis and stress. I never mind...More
Response from TeamConcord, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe VillageResponded 10 September 2017
Thank you for this feedback. First and foremost, we are happy to see that you got to us safely and free of harm from Hurricane Irma. We do wish to apologize for the frustration with our pet fee. If this was not explained...More
My wife and baby and I stayed here for one night and loved it. We were in a studio room, but it was plenty large. The property is spotless, an early check in was accomodated easily, and the location is good too.
Thank Stephen Y
Response from TeamConcord, General Manager at Residence Inn Tampa Suncoast Parkway at NorthPointe VillageResponded 6 September 2017
Dear Stephen Y.,
We're very happy to read how much you enjoyed your stay with us. Our goal is for every guest to leave with a favorable impression and ready to recommend us to family and friends. As you can see from our overall rating,...More
Hotel feels like home. The staff welcomes you everyday! Breakfast is fresh and hot and the staff is always ready to make you smile! They have a mixer Monday Tuesday and Wednesday night. The pool is inviting and a great place to relax!