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Sleep Inn And Suites

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153 Reviews from our TripAdvisor Community

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Showing 150: English reviews
St. Petersburg, Florida
Reviewed 8 September 2016

Did enjoy how attentive the staff was when I arrived late to my reservation. I had a lovely stay and would recommend this spot to my friends when they come to Lakeland. Was able to walk to 2 other resturants without calling for a taxi. That made for a pleasant Evening.

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Helpful?
Thank foxtrail39
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

The Sleep Inn & Suites Lakeland has a great location right off of I-4. We are walking distance to Cracker Barrell, Applebees, Seven Eleven, and Publix Supermarkets. We also feature many fine dinning within a 10 mile radius. Our front desk will gladly guide you in the right direction when staying with us!

Lexington, Kentucky
Reviewed 3 September 2016

I did not stay at the hotel but needed to get an urgent message to a guest, and Lisa McCauley made sure that the she kept trying to reach the guest's room until the message was delivered. Then she called me back to let me know that he had been reached. This is exemplary customer service!

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Helpful?
Thank tracey194
General M, General Manager at Sleep Inn And Suites, responded to this review

Thank you for taking the time to let us know how our staff accommodated you! Its our pleasure to assist you with any form of communication needed with our guests. We know its sometimes difficult to have contact with friends or family out of town. Thank you for the compliments.

Winter Haven, Florida
Reviewed 1 September 2016

Enjoyed a good nights sleep at this hotel. Never up early for breakfast when I stay out of town, but I made an exception for such a big selection. More than just one of those complimentary muffins with coffee and cereal kinda places. Will stay here again.

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Thank Joseph B
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

Happy to hear you will be back soon! Our breakfast is constantly modifying based on customer feedback! We are in business to not only make your night's sleep great, but the beginning of your next day even better!

Reviewed 24 July 2016

I enjoyed our stay here. Marca was just such a wonderful help. I forgot some things and she was right there to lend a hand. She gave us so much information about where to go to get things. What a wonderful lady she is!!! So helpful and accommodating. We stayed two nights and had absolutely no problems. Room was quiet,...

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Helpful?
1Thank Cheryl S
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

We appreciate you taking the time to let us know how your previous stay was. That is awesome Ms. Marca went above and beyond for you! We will absolutely pass your feedback on and make her day. Thank you for complimenting our hotel, and we look forward to seeing you the next time you are in town.

Reviewed 13 July 2016 via mobile

My husband and I stayed here during our trip to Lakeland. It looks like they recently painted and did a few updates nothing major but just enough to spruce the place up. The staff was very friendly and helpful. Our room was clean and the bed was very comfortable. The air conditioner worked great and kept us cool and comfortable...

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1Thank asmith832
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

Glad you were able to notice our changes. We always intend to keep our property up to date for your comfort and enjoyment. We thank you for your response and invite you back the next time you are in town.

Reviewed 9 July 2016 via mobile

We arrive to our room to find a dead cockroach in the room. We called the front desk and they moved us rooms. We start bathing the kids and when I go to grab a towel there was pubic hair all over it. Disgusting! We immediately checked out of this disgusting hotel. Refund or not there was no way in...

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1Thank 13ana13
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

On behalf of the Sleep Inn & Suites Lakeland, we would like to apologize for failing to meet your happiness during your previous stray at our hotel. This is not a common incident we hear of and it is unacceptable. We have passed this feedback to the General Manager to review notes and the cameras for a full report. We...

Murdock
Reviewed 30 June 2016

We are frequent patrons of the Choice hotels, usually staying at Comfort Inns, Sleep Inns, and such. So certainly not top of the line, but not often at the really cheep end of the chains. I also see many others have had some good experiences here. However our stay here was not only horrible, I don't usually say we would...

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Thank yourswflnotary
General M, Guest Relations Manager at Sleep Inn And Suites, responded to this review

On behalf of the Sleep Inn & Suites Lakeland, we would like to apologize for your previous stay. We are going to further address this feedback with the staff and management. We have restructured our maintenance department and touched up several issues at hand since your previous stay. We have build an add on to the breakfast area to accommodate...

Reviewed 21 June 2016 via mobile

Really a pleasant experience and comfortable stay. While the amenities are standard quality (this means nothing fancy), the hotel staff members are approachable, friendly and willing to help. They sense when we seem to be looking for something or in need of anything. The room is clean and the bed is so comfortable to lie on. Same with the bathrooms....

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Thank Jaux R
Orlando, Florida
Reviewed 21 June 2016

My family recently stayed here and I have to say it was a great stay. Quiet, clean, very well kept, and the staff are great. Before arriving, I called and spoke with the sweetest lady, Ms. Evelyn, who helped me with questions I had. When my husband, son and I arrived, the lady who checked us in, (Amanda) I believe...

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1Thank davila0423
Detroit, Michigan
Reviewed 18 June 2016 via mobile

Excellent and accommodating staff. Willing to do what it took to ensure a nice staff. Room comfortable, no frills, just straight to the point. Bed, tv, shower....what else could I need. Thank you for a comfortable stay. Not a negative but the ways are paper thin, could hear the conversation in the next room.

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1Thank devaughn1972

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Sleep Inn And Suites

Address: 4321 Lakeland Park Dr, Lakeland, FL 33809-3585
Region: United States > Florida > Central Florida > Lakeland
Price Range: €52 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Sleep Inn And Suites 2.5*
Number of rooms: 48
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Also Known As:
Sleep Inn And Hotel Lakeland
Sleep Inn Lakeland
Lakeland Sleep Inn
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Questions & Answers

Here's what travellers have asked, with answers from Sleep Inn And Suites staff and other travellers.
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Questions? Get answers from Sleep Inn And Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Possible noise issues in rooms near common areas'”
 of 5 bubbles 243ejf, 17 Nov 2016 | Read review
“ask for a room near the lobby, south end of the building is near the highway”
 of 5 bubbles Tomsteffek, 7 Nov 2016 | Read review
“Book when on sale.”
 of 5 bubbles jayg177, 4 Nov 2016 | Read review
“Come down early for breakfast or theres a line”
 of 5 bubbles foxtrail39, 8 Sep 2016 | Read review
“Just ask Marca at the front desk!”
 of 5 bubbles cherylsF1230JU, 24 Jul 2016 | Read review
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