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Holiday Inn Express Lake Wales N - Winter Haven

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Holiday Inn Express Lake Wales N - Winter Haven
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213 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Lake Wales N - Winter Haven
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Showing 207: English reviews
Kalamazoo, Michigan, United States
Reviewed 8 March 2015

Was here for a week on business. Was very close to the lobby and had a terribly weak wifi signal that was useless for business needs. Room was pretty clean and morning breakfast was adequate, but nothing to write home about (they do have the cinnamon rolls!). For the price I paid I have stayed at nicer HIE hotels.

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Helpful?
Thank RLSGSU
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your post and I apologize that your stay was less than satisfactory. The internet can be a making or breaking point, and I apologize that we had trouble while you were here. We try very hard to make this a great hotel that guests love and I am sorry that because of the internet, your stay for...

Indiana
Reviewed 5 March 2015 via mobile

Little pricey room looks good, if it was clean, shower stinks like it hasn't been cleaned. There was hair in sink. The water in shower has no pressure can't wash body so weak. I seen maid using a hand towel to clean room probably dirty. Maids Can't speak English. Even hall ways doesn't smell clean. Nasty

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Helpful?
Thank popbottle
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Oh my! This review is not typical at all - I am so sorry if this is what you experienced at my hotel. Most guests think we are top notch, but we definitely failed in this instance. I would like to talk to you about this. There is not enough info on here for me to reach out to you,...

Hollywood, Florida
Reviewed 5 March 2015

I can't say enough good things about this hotel. From the front desk efficiency, to room cleanliness, comfy beds, great amenities, to cheerful friendly employees, and free breakfast! What's there not to like about that perk!!! AND my pet peeve where the shower head is never high enough for my tall husband! Taken care of here, only wished I took...

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Helpful?
Thank Elizabeth1022013
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you taking the time to share your experience, and for being a repeat guest. We are glad you enjoyed your time with us and we look forward to your next visit.

Reviewed 17 February 2015 via mobile

By far Holiday Inn Express hotels are what hotels should be. This one is top notch. It is extremely clean. I even check the air conditioning filters in each hotel(my determining factor for rating a hotel better). This one was clean! The tv's are large! Our room had a microwave and fridge. I also like the tall desks. The beds...

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Helpful?
Thank Weston S
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for this fantastic review! My staff will be delighted when I share this with them. We try very hard to make this a great hotel that guests love and we are so happy that you enjoyed your time with us. We look forward to your next visit and appreciate your patronage.

Bangor, Maine
Reviewed 3 February 2015

Cost was little more then I wanted to spend but Hotel surpassed my expectations. The place was very clean- did not have any bad smells like so many places in Florida has. Then add in the Front Desk staff was top shelf- almost felt like hanging out with them because they treated me so fine.

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Helpful?
Thank Stephen5712554
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your nice words! We want every guest to enjoy their stay! You can hang out with us anytime - my team is so fun and I am very proud of them. I hope we see you again soon, and if there is anything I can do, please contact me at the hotel. Thank you again!

Birmingham, Alabama
Reviewed 29 January 2015

My wife and I came down with my entire family for my grandfather's funeral. While the event was somber, this hotel facilitated rest, relaxation, and fun family memories. The king size beds were extremely comfortable and the free breakfast was much more than I expected. I had never stayed in a Holiday Inn Express before but now it is a...

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Helpful?
Thank Huntsman1230
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your review. While we enjoyed having you, we wish it was under happier circumstances. From the staff and management, our condolences and sympathies.

Florida
Reviewed 19 December 2014

We had an excellent overnight stay. The hotel is easy to find, with easy parking. The staff was very friendly and welcomed us with delicious holiday sugar cookies. Room was very clean. Good breakfast too.

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1Thank BoundaryPlace
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for such a nice review of our property. Your remarks make us very proud of the work we do and we are thrilled that you enjoyed your time with us. Please visit us again soon. We enjoyed having you!

Yardley, PA
Reviewed 9 December 2014 via mobile

The suite was reasonably large and the mattress was excellent. The staff was very pleasant. Breakfast was typical, but the hostess was lovely. The filter on the a/c unit needed changing...there was a musty smell when the unit was on. We asked for a "no pets" room...the hotel apparently allows pets in some rooms. Overall, the accommodations were decent.

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Thank crlmisc
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you for your time and review of our hotel. We enjoyed having you and hope you come back soon. I will share your remarks with our breakfast hostess - I know it will make her day to be recognized. Thank you again.

South East
Reviewed 3 December 2014

We had wanted to include Lake Wales on this trip on the advice of friends. Picked the Holiday Inn based on reviews. The room was spacious and very we designed. The laundrette facilities were useful as we are away for a month. All the staff were very friendly and helpful. But Carol and Raymond in the breakfast room were extra...

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Helpful?
Thank TOPO41
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you so much for taking time to share your experiences at our inn. Ray and Carol will be thrilled when they see that you mentioned them in your review! I appreciate your patronage and opinions very much and thank you again for everything.

Reviewed 15 October 2014 via mobile

Very attentive and accommodating staff I have a bad back and they located a room with a tub for us and we're very accommodating with my service dog being allowed in dining room when another patron complained about the dog they did the explanation for us

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1Thank Deirdre G
mark53546, General Manager at Holiday Inn Express Lake Wales N - Winter Haven, responded to this review

Thank you so much for sharing your wonderful review. We enjoy being pet friendly and love it when our guests can stay with their entire family - even the furry ones ( they are family too! ) We hope you visit us again soon and thank you again for taking time out to share your thoughts. We appreciate it very...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
Official Description (provided by the hotel)
The Holiday Inn Express - Lake Wales is a brand new 82 room, interior entrance, hotel that offers a hassle-free guest experience, that will make you feel like you are visiting home instead of being on the road. ... more   less 

Additional Information about Holiday Inn Express Lake Wales N - Winter Haven

Address: 2953 Ridge Way, Lake Wales, FL 33859-6805
Region: United States > Florida > Central Florida > Lake Wales
Price Range: €139 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Lake Wales N - Winter Haven 2.5*
Number of rooms: 82
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Also Known As:
Holiday Inn Express Lake Wales n - Winter Haven Hotel Lake Wales
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Lake Wales N - Winter Haven staff and other travellers.
4 questions
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Milwaukee, Wisconsin
over a year ago
Milwaukee, Wisconsin
over a year ago

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Questions? Get answers from Holiday Inn Express Lake Wales N - Winter Haven staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early!”
 of 5 bubbles ntewks, 18 May 2016 | Read review
“The 3rd floor has a very nice view of the city.”
  • King size Bed
 of 5 bubbles Sinbraced, 21 Apr 2016 | Read review
“Great hotel for Legoland/Winter Haven.”
 of 5 bubbles MNGal77, 5 Apr 2016 | Read review
“Ask for a room close to elevators”
 of 5 bubbles 534kenl, 8 Jul 2015 | Read review
“Not sure that it matters- I did not have any issues during my stay. I would however be aware call the front desk for directions- GPS can't find it”
 of 5 bubbles Stephen5712554, 3 Feb 2015 | Read review
5 of 5