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Holiday Inn Express Lake Wales N - Winter Haven

240 reviews
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Traveller (65)
Room & Suite (22)
Dining (7)
Overview
  • Excellent67%
  • Very good25%
  • Average5%
  • Poor2%
  • Terrible1%
Travellers talk about
“home depot”(12 reviews)
“stayed here”(29 reviews)
“winter haven”(16 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
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Reviews (240)Write a Review
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152
60
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3
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All reviewshome depotstayed herewinter havengreat staybiscuits and gravyyogurtdvd playervisiting legolandnice tvpancake makergreat location for legolandroom was largeexercise roomfirst floorwould stay againclean roomsstaff was very friendly
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11 - 15 of 234 reviews
Reviewed 10 December 2017 via mobile

Hello, First of all, let me start out by saying, I dreaded taking a 3 hour drive from Pembroke Pines for a funeral. I know death is a normal part of life, but it was even harder, seeing my aunt lose her husband of 40...More

1  Thank Melissa S
Response from Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 11 December 2017

Cathleen, I was my pleasure speaking with you today. I am so sorry that your stay with us was during a very difficult time. I can not say enough about your family and friends that stayed with us they were wonderful. We hope that you...More

Reviewed 1 December 2017 via mobile

The room was clean and spacious. The bed was pretty comfortable. Everything you need is in the room but my only complaint is the shower. It looked beautiful but the water took a while to heat up and the stream from the shower head could...More

Thank Katherine H
Response from Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 4 December 2017

Thank you for letting us know about your stay. I am happy to hear that you enjoyed our newly renovated hotel. I will be sure to address your shower experience with our Chief Engineer. We take our guest stay very serious and want to be...More

Reviewed 10 October 2017

I have been here many times and it already feels like home. Clean, dog friendly, great service. They have recently renovated the whole hotel so it's looking better than ever! Don't look anywhere else!More

Thank HenriqueMacha
Response from Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 13 October 2017

Thank you for letting us know about your stay. I am so pleased to hear that you enjoyed our newly renovated hotel. We will also be adding in 2018 a brand new breakfast and look forward to you visiting us again so that you can...More

Reviewed 2 October 2017

The hotel is very nice inside. When I entered the main lobby I was greeted and had the key cards to my room within minutes. When I entered the room it was very clean but there were two problems. 1. there were ants in the...More

Thank David M
Response from Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 4 October 2017

Thank you for taking the time to let us know about your stay. I am sorry to hear that their were ants in your guest room. I certainly hope that my staff took care of this for you. Unfortunately due to the heavy rain fall...More

Reviewed 13 September 2017 via mobile

This hotel is one of the only ones in this relatively quiet area. It is very clean with nice spacious rooms. The staff at the desk were excellent. Very efficient. The breakfast is help yourself and very basic. Cereals, yoghurts, some fruit and bagels. Also...More

Thank heatherannellis
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Conference Facilities
Breakfast Available
Dry Cleaning
Multilingual Staff
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Outdoor pool
Details
Price range
US$144 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$144 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (65)
Room & Suite (22)
Dining (7)
Pool & Beach (4)
Questions & Answers
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gumfrat
23 June 2016|
AnswerShow all 2 answers
Response from FL_Travel16 | Reviewed this property |
Yes they do! It leaves three times in the morning and returns three times in the afternoon/evening. This will save you 17.00 on parking, as well as time waiting in the parking line. When I stayed there in May, the times... More
1
Vote
Haydengramma
12 November 2014|
AnswerShow all 3 answers
Response from mark53546 | Property representative |
My apologies. We do not offer a shuttle or transportation to the park. There are cabs that can get you there, but no hotel shuttle.
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12
Room Tips
"Building has only one elevator, busy when housekeeping & breakfast seekers used it. Also, beds are..."
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"try not to get a room with a door to the next room or you will hear them."
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"Request a room away from the elevator"
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"I booked the queen suite and it was ADA compliant so it was a larger suite and bathroom."
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