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I’m a Spire member. I spend a boatload of time and money at IHG properties all over the country. I know full well what an IHG location should deliver — this one did not measure up. Period. Full stop.
Mixed bag at this hotel. When...More
1 Thank Robert L
Response from Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 2 days ago
Thank you for letting us know about your stay with us. I apologize that we did not meet with your expectations. I will share your comments and concerns with the staff so that we may correct the issues that you incurred during your stay with...More
We stayed 2 nights while traveling through. Front staff was great. Room was comfortable and frig was useful. DVD player was also in the room with a selection of DVD's to check out in the lobby.
Breakfast dining area was spacious and clean. The flow...More
1 Thank ukcats77
Response from Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 2 July 2018
Thank for your kind review. We are pleased to hear that we met with your expectations. I will be sure to share your comments with our staff.
Have a wonderful day,
it was great stay , Close to McDonald, gas station, IHOP,, Kohl's, Danny's, Wendy-all are at walking distance. Staff was pleasant. Very clean. fully newly renovated rooms, breakfast was very good. Beds were very comfortable.More
Response from Deidre F, General Manager at Holiday Inn Express Lake Wales N - Winter HavenResponded 2 weeks ago
Thank you for letting us know about your stay. Our guest comments are very important to us so that we can insure that our guest get the very best experience while staying with us. We are pleased to hear that you enjoyed our newly renovated...More
Clean, friendly, and comfortable, priced right! Nelissa and Olivia upon arriving were very hospitable. They were a nice welcome. Best part was "fresh delicious breakfast" prepared by Tammy. No frozen precooked eggs here. Tammy the "head" cook, prepared our breakfast with REAL eggs, and informed...More
My family and I came for 4 days and it was an amazing stay! From the complimentary breakfast by Tammy, to the friendly and helpful housekeeping. The concierge staff is also very helpful and kind. I definitely recommend this place, especially if going to LEGO...More
The Holiday Inn Express - Lake Wales is a brand new 82 room, interior entrance, hotel that offers a hassle-free guest experience, that will make you feel like you are visiting home instead of being on the ...Moreroad. Less
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Response from FL_Travel16 | Reviewed this property |
Yes they do! It leaves three times in the morning and returns three times in the afternoon/evening. This will save you 17.00 on parking, as well as time waiting in the parking line. When I stayed there in May, the times... More
Yes they do! It leaves three times in the morning and returns three times in the afternoon/evening. This will save you 17.00 on parking, as well as time waiting in the parking line. When I stayed there in May, the times were:
As long as you are prepared to stay at the park for a long time, it was great!