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Candlewood Suites Lake Mary

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Candlewood Suites Lake Mary
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227 Reviews from our TripAdvisor Community

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Showing 217: English reviews
Reviewed 30 October 2015 via mobile

Where to begin, my stay at the Candlewood was phenomenal! I would like to thank the whole staff for my stay and their outstanding customer service. The room was immaculate. I love that there was a vary large variety of kitchen utensils, I mean there was everything that you could possibly ever need. The WiFi was amazing. Free laundry, ah...

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Helpful?
1Thank Mike S
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Greetings Mike S, It is always great to hear that a guest found all aspects of his/her stay a positive one. Thank you again for the feedback and we look forward to serving you again in the near future. Rachid ALaoui General Manager

Jacksonville, Florida
Reviewed 25 October 2015

First time guests at CW Suites, stayed in the Lake Mary location. My brother was in town for work and mentioned that he usually books at Candlewood Suites for business and pleasure traveling. He was right! The room was clean, bed/pillows were comfortable and props for the thick towels/linens & popcorn! Online booking was a snap. Their front desk staff...

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Helpful?
1Thank Laura T
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Dear Laura, It is lovely to hear that you had a great stay with us! I will be sure to let Vanessa and Doreen know that you enjoyed their service! Hope to see you again when you are visiting the area next time! Rachid Alaoui General Manager

Tampa, Florida
Reviewed 12 October 2015

We stayed at this hotel for a soccer tournament with a very large group. The management and staff went above and beyond to accommodate us. They provided a treat bag for each player and a photo of the team in the lobby upon arrival. The extra service and thoughtfulness made a big difference and helped to make it a great...

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Helpful?
1Thank Melissa T
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Dear Melissa, It was wonderful having you and your soccer team here as well! It is our goal to always strive for the best service we can provide to make our guests happy and comfortable! We hope to see you again for the next soccer tournament and thank you for your kind review! Rachid Alaoui, General Manager

Miami
Reviewed 3 September 2015

While I've stayed at numerous hotels in the Orlando area, few have come close to matching the level of hospitality I received during my stay at Candlewood. The staff consistently went above and beyond in making sure my stay was as pleasant as possible (Rachid the GM and Jenna at the front desk were incredibly helpful). Whether you are in...

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Helpful?
Thank mike8425
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Mike, Thank you so much for taking your time to write us kind words! We are more than happy to hear that you enjoyed your stay with us as it is our goal to provide the best service we can! Both Jenna and I enjoyed our long conversations and we hope to see you again in the near future! Sincerely,...

Appleton, Wisconsin
Reviewed 20 August 2015

Large room with full refrigerator. Free upgrade to a suite just by asking. Very friendly staff. Very close to activities, shopping, and plenty of restaurants. Clean, quiet property. Will definitely stay again when I am in the area.

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Helpful?
1Thank Wanderlustforlife101
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you so very much for letting everyone know about your experience with our hotel and staff. We really are flattered that you would recommend us so highly and we hope to have you back again soon. Yours In Service, Rachid Alaoui General Manager

Orlando, Florida
Reviewed 23 July 2015

Spent a few weeks at this property and I have zero complaints about it. Check-in was flawless. I was pleasantly surprised with the front desk attendant named "Doreen". She was professional and courteous and loves her job. How do I know she loves her job? You can't fake a great attitude!! While I was checking-in I thanked Doreen for calling...

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Helpful?
1Thank Tito-One
Lake Alfred, Florida
Reviewed 17 July 2015

I was excited to find it had a kitchen when I booked it. We like to NOT eat out always. I was not surprised when I saw they do not serve breakfast. I walked into the room, and there is a kitchen of sorts, stove, full size refrigerator, dishwasher and enough eating things for 2 people. They had one pot...

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Helpful?
Thank xangotraveler
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

We would like to thank you for choosing us for your lodging needs. It is our goal to assure that your stay is as pleasant as possible in all aspects, Please consider the one-Bedroom suites on your next visit. You'll enjoy the additional space and privacy of our One-Bedroom Suites. These rooms feature a completely separate bedroom with 1 Queen...

Tampa, Florida
Reviewed 13 July 2015

Check-in started a bit rocky. I arrived at around 7 PM on a Saturday; a time and day of the week that you would think someone would be staffing the desk. After waiting at the desk for roughly 5 minutes I tried to call using the after hours phone; hoping the desk associate would arrive. I ended up with an...

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Helpful?
1Thank Gatorzman
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you so much for your comments regarding your recent stay. I want to apologize for the inadequate service that you received during your stay. I want to assure you that all of your issues have been addressed accordingly. A meeting has been conducted with all departments to make sure that every stay is great every time. I would like...

Reviewed 6 July 2015 via mobile

It's a nice small hotel off the main road. Getting there with sat nav can be tricky.stayed with family. They have their own laundry. Overall hotel is nice could do with some refurb.Staff very friendly and helpful.

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Helpful?
Thank shery06
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you for your kind comments regarding your stay in Lake Mary. Our staff is outstanding as they truly want to offer the very best service possible. We look forward to seeing you again in the near future. We have everything possible to update google map to make sure they have the right direction from areas. Sincerely, Rachid Alaoui General...

Reviewed 30 June 2015 via mobile

I have been traveling for work recently and have been staying at the candle wood suites in Lake Mary Florida for the past week and have returned for another week as well. Last Friday when I checked out I accidentally left my very expensive memory foam pillow in my room. I'm allergic to certain materials that come in most standard...

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Helpful?
1Thank Meghan M
cndllakemary, General Manager at Candlewood Suites Lake Mary, responded to this review

Thank you very much for your excellent review, I am deeply sorry for not being to locate your original pillow however the one that you have is exactly the same. I am delighted to hear that you had a great stay and you have chosen to stay with us again. I will be sure to pass your great comment to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
Official Description (provided by the hotel)
Come experience our new Comforts of Home bedding collection. The Candlewood Suites hotel, Lake Mary-Orlando Florida wins Intercontinental Hotels Group's Torchbearer Award! This award is given to the top 5 hotels who have demonstrated excellent service and quality. The Candlewood Suites hotel Lake Mary - Orlando Florida is conveniently located off I-4 and Lake Mary Blvd, exit 98. This beautiful property is nestled in the center of a lush landscaped business park, just a short walk to Scholastic Book, ATT/Cingular Wireless, Progress Energy, McGraw Hill, and many other companies. All major attractions are within 15 to 20 miles of the hotel (Disney World, Sea World, Universal Studios, Islands of Adventure, MGM Studios, Animal Kingdom, Epcot, Downtown Disney, Blizzard Beach, Typhoon Lagoon and the Orlando Convention Center. Our guests enjoy free high-speed Internet, can cook a meal in their fully equipped kitchen, relax by our tranquil outdoor pool, borrow a favorite book or movie from our free lending library and purchase food and beverage items 24 hours a day from the Candlewood Cupboard convenience store. The Orlando International Airport and the Sanford Orlando International Airport are conveniently located to the hotel and provide easy access to the Candlewood Suites Hotel Lake Mary - Orlando Florida. ... more   less 

Additional Information about Candlewood Suites Lake Mary

Address: 1130 Greenwood Blvd, Lake Mary, FL 32746-5465
Region: United States > Florida > Lake Mary
Price Range: €89 - €139 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Candlewood Suites Lake Mary 2.5*
Number of rooms: 123
Reservation Options:
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Also Known As:
Candlewood Suites Lake Mary Hotel Lake Mary
Candlewood Lake Mary
Lake Mary Candlewood Suites
Hotel Style:
#2 Business Hotel in Lake Mary
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Questions & Answers

Here's what travellers have asked, with answers from Candlewood Suites Lake Mary staff and other travellers.
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Questions? Get answers from Candlewood Suites Lake Mary staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room not facing I-4”
 of 5 bubbles Iluv2travel59, 19 Jan 2017 | Read review
“All rooms were quiet and comfortable”
 of 5 bubbles quala2016, 27 Jul 2016 | Read review
“Rooms on west side are said to get let noise from the interstate.”
 of 5 bubbles JeanL634, 2 Jun 2016 | Read review
“I requested a room away from the elevator ... queen size bed ... excellent choice for me.”
 of 5 bubbles MrToddR, 7 May 2016 | Read review
“For longer stays, I would recommend a one-bedroom over a studio.”
 of 5 bubbles hoviouskris, 6 May 2016 | Read review
5 of 5