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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
All reviewsthe concierge loungefront deskattended a conferencenice hotelconference hotelrestaurant optionshotel barwalking distancehotel shuttlesanford airportoatmealgreat staffwould stay here againroom was spotlessmini fridgeking bedup to date
I visit the Orlando Marriott Lake Mary often because it is beautiful! The rooms are comfortable and beautifully decorated. The ambiance & decor throughout the lobby are lovely. Outside there is a gorgeous courtyard that is well maintained with a relaxed & intimate vibe. There...More
Thank PineappleEm
Response from BruceSkwarlo, General Manager at Orlando Marriott Lake MaryResponded 15 June 2016
Yesterday,
Thank you for visit our hotel and taking the time to provide us with feedback
from your experience. We hope to see you again soon.
Hospitably Yours,
Bruce Skwarlo, C.H.A.
Area General Manager
I have stayed at this hotel many times, I always fine the staff friendly and welcoming, the rooms and public areas kept very clean and tidy. The hotel has a great in house restaurant and bar, there are also some really great places to eat...More
Thank Focusonit
Response from BruceSkwarlo, General Manager at Orlando Marriott Lake MaryResponded 8 June 2016
Focusonit,
Thank you for visiting our hotel and we are delighted to hear that you
enjoyed visiting our hotel!
Hospitably Yours,
Bruce Skwarlo, C.H.A.
Area General Manager
Nice property with a number of very nice restaurants in walking distance. Good bar to end the night. Rooms are clean and comfortable and staff are attentive to your needs. Try Fishbones for a great happy hour and live entertainment. Ruth's Chris across the street...More
Thank Stellus
Response from BruceSkwarlo, General Manager at Orlando Marriott Lake MaryResponded 19 May 2016
Stelles,
Thank you for taking the time to review our hotel and we appreciate the
Nice comments. Hope you can return to see us soon.
Hospitably Yours,
Bruce Skwarlo, C.H.A.
Area General Manager
Superb hotel, facilities are great, large swimming pool and Hot spa jacuzzi. The front desk staff are extremely friendly and always willing to give advice and assistance whenever asked. The hotel has a well equipped Gym and laundry room. There is a Starbucks on site,...More
Thank Ron W
Response from BruceSkwarlo, General Manager at Orlando Marriott Lake MaryResponded 18 May 2016
RonW,
Thank you so much for visiting the Orlando Marriott Lake Mary and we truly
appreciate your wonderful feedback. We hope you can visit us again soon.
Hospitably Yours,
Bruce Skwarlo, C.H.A.
Area General Manager
I recently stayed here for a business trip, checked in after a long cross country flight, ordered room service and went to bed. I was staying at a Marriott, so I didn't think I needed to fine tooth comb the room. Upon waking up in...More
Thank Nathan B
Response from BruceSkwarlo, General Manager at Orlando Marriott Lake MaryResponded 13 May 2016
Nathan B,
Thank you for your valuable feedback and we truly apologize if you experienced
a less than acceptable level of cleanliness during your recent visit. Please feel free to contact me personally at the email address below and we would be delighted to
make...More
They will allow you to leave your car in the lot for free while you are gone. They shuttled us to the airport and picked us up when we came back; we just called and let them know what time we expected to arrive. They asked... More
They will allow you to leave your car in the lot for free while you are gone. They shuttled us to the airport and picked us up when we came back; we just called and let them know what time we expected to arrive. They asked us to park near the bottom of the lot and we left information with them about how to contact us. However, they will not claim responsibility if something happens to your car. When you make your reservation and/or check-in, just ask them about it.