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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd

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Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd
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224 Reviews from our TripAdvisor Community

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There are newer reviews for Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd
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Showing 221: English reviews
Lake Mary, Florida
Reviewed 16 September 2014

RUDE Manager I have ever seen!!! Manager (Jerald). Is very RUDE he treat CUSTOMERS like they are staying in the hotel for free!!!!!! If and when you say something about it, his response is that if you don't like it, check out!!! As if he is paying for your bill, or if you are staying in his house!!! I can...

4Thank H B
Pensacola fl
Reviewed 7 September 2014 via mobile

This motel has comfortable rooms at a good rate. The staff was friendly and accommodating. I love the kitchen and the couch for the long stay. Pool was clean and the grill was nice for those steaks. I've found my new place to stay when I'm in this area.

Thank Clarkmul1
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you so much for posting a review of our property. I am glad to read that you were pleased with your stay with us. The staff and I are proud to have provided you with a comfortable room at a good value. I am so pleased that my staff was friendly and accommodating. Thank you again for your review....

Reviewed 21 August 2014 via mobile

The room smelled musty, like someone had smoked in there. My son found a dead mosquito in his bed, and the sheets were stained. The carpet was badly worn. I would NOT recommend this hotel to anyone. I voiced my concerns via email to two different people, who didn't respond.

1Thank Susan S
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Susan, I appreciate you bringing your experience to our attention. The issue you described is unacceptable, and I sincerely apologize for your experience. I discussed your comments with the team, and we are going to make sure we inspect our bedding more carefully, and we have already deep cleaned the carpets in that room. This is a very rare situation...

Reviewed 17 August 2014

Thank you everyone at Lake Mary ESA for terrific service while I was here. My stay was approximately two months. While here I worked nights and slept days. It was always difficult to coordinate a time to service my room. But Julietta and Brian always managed to work with my schedule. Thanks again Julietta for always greeting me with a...

1Thank Jim B
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Thank you so much for posting a review of our property. I am thrilled to know that you were happy with your stay, and that you received such excellent service from my staff. We are glad we were able to work with your schedule. Thank you again for your review. We look forward to seeing you in the future, should...

Reviewed 5 August 2014

I stayed at this location for 47 nights, the only reason I stayed was because of two stuff members Julieta and Ursula they gave me the best customer service I ever experience. They are the only reason I would stay again at that location.

Thank Lizzie2015
Manager_11525, General Manager at Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd, responded to this review

Lizzie - We appreciate you taking the time to write a review of your experience with us. Your comments in regards to Julieta and Ursala are much appreciated; yet, we were disheartened to read you did not feel satisfied in your experience with us. We will continue to work with our staff to provide our guests with an excellent experience....

Austin, Texas
Reviewed 29 July 2014

Hi i wanted to give a Thanks to MS URSULA, After a long flight and travel in traffic, I made it to my hotel. the front desk was closed upon my arrival and I picked up the phone in the lobby and after being so exhausted from a long day of travel. I was greeted by the late shift employee...

Thank 989Nick
Lake Mary, Florida
Reviewed 19 July 2014

The room is ok, but the friendly service is what really makes staying here a pleasure. I'm greeted everytime i pass by the front lobby with a friendly hello, and everyone is willing to go the extra mile to make sure your stay is comfortable. Julieta in particular has been a great help. I'm here for 3 weeks, would definitely...

Thank Keith S
Orlando, Florida
Reviewed 18 July 2014 via mobile

Have stayed here multiple times with lengthy stays. Jerrad, the General Manager, went beyond our expectations to make our stays comfortable. Enjoyed the pool area on the property next door, which is an Extended Stay America as well.

Thank Jaimie_Z_Fl
Reviewed 15 July 2014

I have stayed at many overnight accommodations throughout my travels. I must say I was highly unimpressed with the two day shifts that this hotel employs. The level of pure unadulterated lack of consideration for the guest was unreal. When I was checking in I over heard the housekeeper speaking in Spanish to another employee about a customer. These two...

1Thank Alexandra R
Atlanta, Georgia
Reviewed 12 July 2014

I never do these reviews, however i came in on Fri morning and left Monday am , I will say that the day shift is good and were nice, however coffee was not even put on until 8am and by then its over at 9am . not enough muffins or fruit for guests, The 3-11 shift was more interested to...

Thank Ella S

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  • Free High Speed Internet ( WiFi )
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Extended Stay America Orlando/ Lake Mary is a newly renovated hotel. It's features include flat panel televisions, euro top mattresses, full kitchens and recliners in every room. The hotel is located in the heart of the Lake Mary business district. Free wifi. ... more   less 

Additional Information about Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd

Address: 1036 Greenwood Blvd, Lake Mary, FL 32746
Region: United States > Florida > Lake Mary
Price Range: €78 - €167 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd 2.5*
Number of rooms: 98
Reservation Options:
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Also Known As:
Extended Stay Lake Mary
Lake Mary Extended Stay
Hotel Style:
#10 Business Hotel in Lake Mary
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Questions & Answers

Questions? Get answers from Extended Stay America - Orlando - Lake Mary - 1036 Greenwood Blvd staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ground floor rooms are accessible to the front desk, coffee and laundry area.”
 of 5 bubbles mcoy179, 13 Jan 2017 | Read review
“Very quiet and relaxing place.”
 of 5 bubbles kemleyr, 30 Nov 2016 | Read review
“the rooms in higher plants are better”
 of 5 bubbles RubenGarcia1971, 16 Nov 2016 | Read review
“Higher floors have less parking lot noise”
 of 5 bubbles sciencesouth, 29 Sep 2016 | Read review
“it is at a good location, roon at higher levels would give good views”
 of 5 bubbles onestopcons, 26 Jul 2016 | Read review
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