The people at Comfort Suites were awesome. Lindy helped me with a problem with my account that I could not get fixed at other locations. Stop there any time we pass thru. Great experience and cleanest hotel we have ever been to.
When I rolled in after driving 12 hours on the road to Florida, Juju greated me as soon as I stepped through the doors. I know what you are thinking, "Most employees and all hotels / motels do this" and I would say, yes but with a caveat. I have driven cross country, MULTIPLE times, for work, life, etc. Never have I stayed at a place considered a "motel" by some, where the employee memorizes her guest and their names. In my experience, and this is from Best Western, La Quienta ( personally my favorite place ), Comfort, and others ( I usually travel the 10 and stay at travel hotels ) have they ever told me CONTINUOUSLY while I walk around, good evening, have a great night, made me felt welcome etc. Its usually get me checked in, and send me on my way. Granted, I like the speedy process, I honestly don't care if they greet me, but the way Juju did it by greeting me and making me feel welcome even though she was helping a customer, the way she was speedy making sure everyone got checked in, and any information they may need ( food, etc ) right away, was just amazing. If you come stay in Lake City, FL even, just passing through, go to Comfort Suits and JuJu will make you feel at home.…
With COVID all hotels have been carefully cleaning their places this hotel, however is the cleanest we have ever stayed. Since our retirement my husband and I had been traveling a lot. Under COVID scare we cancelled and refrained from traveling oversea as well as within US. However after one long year of not traveling we decided to get away to warm Florida for a couple of weeks. On the way through crossing Florida panhandle to New Smyrna Beach we stopped by several hotels. By far this Lake City Comfort Suits unexpectedly was the most customer friendly and cleanest hotel.
I make a run to Tampa every week and stop here on my way back to Atlanta. I have tried a few hotels along this route, and this is by far the best place I have stayed. The people that check you in are very helpful and friendly. The rooms are always clean and sanitary. And they have restarted breakfast again which is a nice meal to start the day.
Very pleasant place to stay and good price point. Nice rooms, clean and well appointed. Bed was not too soft nor too firm. The staff was superb. Service was friendly and helpful from check-in to the lovely ladies serving breakfast. In time of Covid, really appreciated the attention to protocols for care.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing