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Seralago Hotel and Suites

Orbitz.comUS$68*
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07/05/2017 08/05/2017
1 room 2 adults 0 children
US$70*
US$68*
US$70*
US$70*
US$68*
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Seralago Hotel and Suites
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2,421 Reviews from our TripAdvisor Community

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Showing 1,993: English reviews
Florida, United States
Reviewed 21 July 2013

Well I first say you get what you pay for. With that being said spend the extra 15-20bucks and spend a night in a place better than this. The hotels be attribute was the pool it was nice, clean and big enough to accommodate plenty of people. The hot tubs however were hot enough I could of boiled eggs in...

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Helpful?
2Thank abcabcabc0729
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear abcabcabc, Thank you for your constructive comments about some of our shortcomings. I am sorry if the hot tub was too hot. Our hot tubs are kept at 105 degrees, however a call to the Front Desk normally will take care of a maintenance technician to come out and lower the heat exchanger. My sincere apologies for some of...

Reviewed 16 July 2013 via mobile

My daughters and I wanted to take a little getaway in Kissimmee. Hotels were outrageously priced. I called Seralago and found a friendly voice on the other end. I asked about a room for me and my two daughters for two nights. The woman gave me a good price, so I made the reservation. When we got there,we walked in...

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Helpful?
3Thank VinnieKruse
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear VinnieKruse, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make every guest experience as perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you chose The Seralago Hotel & Suites while you were in...

Newburgh
Reviewed 16 July 2013

friendly staff. rooms clean but could use updating. Old fashion table model tv. Coffee maker in room.Mattress was old and not very comfortable. Pillows were small.Great location for restaurants&attractions.

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Helpful?
1Thank USMC6064
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear USMC, Thank you for staying with us and your nice comments about our staff and our product as well as your constructive comments about some of the product being outdated. We are certainly ready for an upgrade and our owners are in the planning for this in the near future. We have replaced our mattresses in half of our...

Rochester Hills, Michigan
Reviewed 15 July 2013

We got this hotel as part of a package booked through Delta Vacations. On the positive side, the location is great and our housekeeper did a great job . Cons: - Room is OLD and needs URGENT renovation; - Fridge leaked and had tons of rust everywhere; - Table chairs were disgustingly soiled and stained; - Beds are so small...

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Helpful?
4Thank Theresa K
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Theresa, Thank you for staying with us and your nice comments about your housekeeper as well as your constructive comments about some of our shortcomings. Our hotel is an older property as many others are in this area, because they were build after the Magic Kingdom opened up in 1971. However you could expect the hotel of your choice...

Lutz, Florida
Reviewed 14 July 2013

All of the reviews that I read prepared me for what to expect. We stayed here for a night about 4 years ago and it was sub par at best. We booked a kids suite for our weekend get away. We asked for one of the newer renovated rooms and our request was met without a problem. Our room was...

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Helpful?
2Thank vinman566
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Vinman, I can’t begin to tell you how happy it made me to read about your experience at our hotel. The team here strives to make every guest experience as perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you chose The Seralago Hotel & Suites while you were in...

Manchester, United Kingdom
Reviewed 13 July 2013

we visit orlando twice a year, and always stay in this hotel, mainly because of good price, and excellent room service, but always because of extra large pool. the rooms are always clean, and have never experienced the musty smell many users speak of, and can always say that if there is any issue with rooms whatsoever, they are attended...

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Helpful?
2Thank terence w
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Terence, I thank you so much for writing about your experience at our hotel. The team here strives to make every guest experience as perfect as humanly possible. When we accomplish that goal we’ve done our job. I am so honored that you chose The Seralago Hotel & Suites while you were in Kissimmee. And we’re extremely grateful that...

Albrightsville, Pennsylvania
Reviewed 9 July 2013

I went to Orlando with a girlfriend for a week's vacation to Disney World. We were staying nearby at a waterpark resort. Long story short, kids did not get along and I got kicked out and was asked to find another place to stay. Money was tight and I found this hotel listed on Expedia for $39/night. Since I was...

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Helpful?
1Thank restless572
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Restless, Thank you for staying with us and your nice comments about our product and our services. I think it is important to give our staff a chance to make things right when they are wrong and I am proud of a staff who will go out of their way to make things right, so I am glad you...

Chamblee, Georgia
Reviewed 9 July 2013

Looking for location close to Disney, you found it. Price for suite is not bad however dated and need of updating and cleansing. We had a group of 6 and all had place to sleep. The room had been cleaned as well as it could be on the surface but still had a fain odor to the room.

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Helpful?
Thank jamaica007
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Jamaica, Thank you and your group for staying with us and your constructive comments. Sorry about some of the fain odor. Some of the heavy rains lately might give rooms some dampness if doors are left open too long as we are an outside corridor hotel. I hope you will come and stay with us again in the future,...

Catterick, United Kingdom
Reviewed 7 July 2013

The room was a great price and there was enough space for our family of four but as soon as we entered the room, it smelt that awful musty smell of other people's bodies. The room had been cleaned as well as it could be on the surface but I quickly realised it was the damp and filthy carpet that...

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Helpful?
1Thank BettyE58277
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Betty, Thank you for your constructive comments about the body smell in the room. We are truly sorry about that. All of our carpets are shampooed regularly and linens washed after each check-out. I am not sure if you did request to be moved to another room, so we could have re-cleaned this room and aired it out. I...

Sarasota, Florida
Reviewed 7 July 2013 via mobile

It is a family hotel, depends on what you pay are the rooms that touch the back room are very old, but those of the better front. the breakfast is not bad, has a location exellente. the bus to a little old disney

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Helpful?
Thank rojanse
Seralagogm, General Manager at Seralago Hotel and Suites, responded to this review

Dear Rojanse, Thank you for staying with us and your nice comments about some of our rooms. The front rooms have been redecorated more recently than the back ones. However we will continue to upgrade our rooms in the near future. I hope you will give us another opportunity to be of service to you, Thank you

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Hot Tub
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Conveniently located in Kissimmee, the Seralago Hotel & Suites offers one of the best values in the area. Relax in one of our 614 rooms and suites, swim in our 2 heated, Olympic-style swimming pools or let the kids splash in our kiddie pool. You've found the hotel that allows you to stay right near all the Orlando and Kissimmee attractions you've come to experience - Magic Kingdom(R) Park, Disney's Hollywood Studios™, Epcot(R), Disney's Animal Kingdom(R) Theme Park, ESPN Wide World of Sports(R) Complex, SeaWorld Orlando, Discovery Cove, Aquatica and Universal Studios Florida(R)/Islands of Adventure(R) and CitiWalk - while providing you with a nearly unlimited number of things to do when you're not experiencing the magic of the theme parks. Additional services include transportation to Walt Disney World, SeaWorld Orlando and Universal Studios, Disney tickets at our Guest Services Desk to help you customize your experience to fit you plan and budget and welcome information that will provide you with tips on getting the most out of your vacation. With a professional staff and family-friendly accommodations at a great value, our hotel is the best way to experience all that the Orlando region has to offer. Whether you are staying with us for your family vacation, family reunion, wedding, convention, trade show or sports event you'll find everything you need close by. ... more   less 

Additional Information about Seralago Hotel and Suites

Address: 5678 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4709
Region: United States > Florida > Central Florida > Kissimmee
Price Range: €36 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Seralago Hotel and Suites 3*
Number of rooms: 614
Reservation Options:
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Also Known As:
Seralago Hotel Kissimmee
Seralago Kissimmee
Seralago Hotel And Suites Kissimmee, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Seralago Hotel and Suites staff and other travellers.
131 questions
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Questions? Get answers from Seralago Hotel and Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms close to lobby would be your best bet. we stayed close to lobby and pool area”
allen2124, 13 Apr 2017 | Read review
“Pool side rooms seem to be upgraded from what I have heard. Pet rooms they don't care about.”
SamariaNMe, 11 Apr 2017 | Read review
“If you ever have kids like mine, they range from ages 21 - 2 years old....get a kids suite. It'll accomodate everyone.”
noellevo, 11 Apr 2017 | Read review
“Inspect your room before you pay for it and have them sign off on anything you find broken or you will be billed for it.”
A9765BTcathyl, 6 Apr 2017 | Read review
“quieter rooms on the non-pool side”
getapromotion, 29 Mar 2017 | Read review
5 of 5
Orbitz.com
US$68* /night
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Booking.comUS$70
Expedia.comUS$68
Hotwire.comUS$68
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Prices are for 1 room, 2 adults
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