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Maingate Lakeside Resort

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Maingate Lakeside Resort
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2,335 Reviews from our TripAdvisor Community

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Showing 1,976: English reviews
Reviewed yesterday NEWvia mobile

just terrible .. bad attitude at check in. Sleep?.. Not a chance!! Loud yelling in parking till late at night. Basketball game in parking lot at 7 am . Gardners with extra loud blowers at my door at 9 am. phone did not work to call desk.

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Helpful?
Thank daniel l
Farmerville, Louisiana
Reviewed 2 days ago NEW

The smell wasn't that great, first of all. The bathroom doorknob came off every time it was opened. There was mold behind the bathroom door. The refrigerator didn't work. The staff, however, was friendly. The little restaurant/buffet area was very convenient, for breakfast and they did have a little general store and Pizza Hut on site. The kids enjoyed the...

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Helpful?
Thank Rachael E
Maingate L, Guest Relations Manager at Maingate Lakeside Resort, responded to this review

Dear Rachael: Thank you for being our guest. We would like to express our sincere apologies for any troubles encountered. We are happy to see you had a nice time in our beautiful pool and enjoyed our General Store/Pizza Hut express and Greenhouse buffet breakfast!

Lake Louise, Canada
Reviewed 5 days ago NEW

We spend 6 nights at this hotel and everything was great. No problems at all, specially no bed bugs or anything like that, Don't be fooled by the low price. The hotel has no high end locations amenities, instead is located within walking distance of some shopping centers and restaurants, a mini golf and right next to a Walgreens. This...

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Helpful?
Thank Jacob H
Reviewed 6 days ago NEWvia mobile

Hotel smell like mold spiderweb on ceilings snakes on the grounds and air conditioning system terrible manager Raymond did nothing to correct the situation. Run and stay somewhere else if you can would never come back here

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Helpful?
Thank Kristina L
Maingate L, Guest Relations Manager at Maingate Lakeside Resort, responded to this review

Dear Kristina: Thank you for your valued feedback. We strive to meet and exceed our guests' expectations and we apologize for not meeting yours. We most certainly assure we have proper pest control in place and we hope you may give us another chance in the future.

London, United Kingdom
Reviewed 1 week ago via mobile

We stayed for 14 nights from 14th November to 28th November, and having read some awful reviews beforehand my partner and I were a bit concerned, but our stay wasn't nearly as bad as what we thought it was going to be and we would definitely stay here again. This is going to be a long review but I want...

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Helpful?
4Thank Laura_xx_Jane_xx_
London, United Kingdom
Reviewed 1 week ago

Location good but you would need taxi service to international drive, large florida mall. Taxi drivers wonderful. Having said that very easy to get around. Lots of nice places to eat. Room very clean, comfortable. Bathroom very clean. Rooms cleaned daily with replacement towels unless you decline to have room serviced. Staff wonderful. Hotel restaurant very good but basic. But...

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Helpful?
Thank CassGen
Dubai, United Arab Emirates
Reviewed 1 week ago via mobile

Honestly i can not understand how people can write bad reviews about this hotel. Obviously it is not a 5* hotel, but for this price... It is WOW. I saw some pictures in tripadvisor and i was a bit afraid but the hotel is just great, clean, and looking good. They even offer free shuttle to Disney! Nothing to complain...

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Helpful?
1Thank Alvaro R
Portage, Michigan
Reviewed 1 week ago

The outside looks beautiful, but the inside of our room was not the greatest quality. It definitely could use some updates, and better cleaning of the bathroom as well. We just slept here one night, and honestly looked forward to moving to the next hotel.

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Helpful?
Thank breannahowens
Reviewed 2 weeks ago via mobile

Office Staff was VERY RUDE!! They insulted a tourist in front of other guest checking in. The guy asked for a receipt and the clerk loudly and rudely stated "I don't speak Portuguese! I don't care if you stay here or not and you can not have a receipt until you check out.I dont have time for this I will...

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Helpful?
4Thank Tamika K
Maingate L, Guest Relations Manager at Maingate Lakeside Resort, responded to this review

Dear Guest: Thank you for your valued feedback. We certainly expect a high level of customer service from our associates and will share your comments with our stay. We most certainly assure this is highly unusual.

Reviewed 2 weeks ago via mobile

On check out day the maid goes around banging on doors asking hotel guests what time they are checking out. That's very unprofessional. Twenty other places have a similar price, why wouldn't you go there?

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Helpful?
1Thank Sean S
Maingate L, Guest Relations Manager at Maingate Lakeside Resort, responded to this review

Dear Guest: Thank you for your valued feedback. We apologize for any inconvenience and/or dissatisfaction and hope any issues were addressed by a manager during your stay, as we are committed to guest satisfaction.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Multilingual Staff
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Maingate Lakeside Resort

Address: 7769 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34747-1727
Region: United States > Florida > Central Florida > Kissimmee
Price Range: €37 - €132 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Maingate Lakeside Resort 3*
Number of rooms: 475
Reservation Options:
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Also Known As:
Maingate Lakeside Hotel Kissimmee
Best Western Hotel Kissimmee
Best Western Lakeside Kissimmee
Best Western Kissimmee
Best Western Lakeside Florida
Kissimmee Best Western
Best Western Lakeside Orlando
Maingate Lakeside Resort Kissimmee, Florida
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Questions & Answers

Here's what travellers have asked, with answers from Maingate Lakeside Resort staff and other travellers.
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Questions? Get answers from Maingate Lakeside Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room seems great.”
 of 5 bubbles 374jacobh, 3 Dec 2016 | Read review
“Had room over looking pool very quite but it could have been due to the time of year I travelled.”
 of 5 bubbles CassGen, 29 Nov 2016 | Read review
“I recommend a room on the second floor a bit further from the road.”
 of 5 bubbles jcdavies04, 15 Nov 2016 | Read review
“Stay in rooms closest to front desk”
 of 5 bubbles P2938XUsamantham, 7 Nov 2016 | Read review
“Don't Stay Here They Use False Advertising Rooms Nothing Like Photos”
 of 5 bubbles FancyCatsTravel, 5 Nov 2016 | Read review
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