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Holiday Inn Orlando SW - Celebration Area

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1,454 Reviews from our TripAdvisor Community

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Showing 1,266: English reviews
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Newbold Coleorton, United Kingdom
Reviewed 2 days ago NEW

Our favourite hotel but ownership changed and where is the management? Tower 1 has 2 lifts out of 3 not working.Stuff floating in the pool.Room not cleaned until near 5pm.Staff in bar who don't know what Merlot is.Bored miserable staff in restaurant.Sort it new owners and quick

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Helpful?
Thank Richard B
Spring Hill
Reviewed 6 days ago NEW

I called this evening to make a reservation only to find out some of the key people that we have enjoyed during our many visits to this hotel are no longer at the hotel. Good staff that has great customer service skills is hard to find not just at guest services, but in other areas as well. I know that...

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Helpful?
Thank Jennifer K
Chedworth
Reviewed 6 days ago NEW

I needed a night and this suited. The room was fine, adequately equipped but dark, tired and noisy air con. Ate in the bar which was ok, high carb meal (!) good choice of beers and nice staff. Breakfast was pretty poor in a drab soulless room. It was just ok. When I booked it the headline price was $100...

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Thank PhillipN741
South Florida, Florida
Reviewed 1 week ago via mobile

Stayed in a family suite. Small room. Bunk bed was not stable, frame kept moving. I was afraid the bed was going to break while my kids were sleeping. Room was not well cleaned. There was dust in many places. Seating is poor. Only 1 chair. Noisy A/C. Window/Balcony door is not sealed. Could hear all the traffic from US192....

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Thank pr_littlemermaid
St. John's
Reviewed 1 week ago

We checked in around 11pm, upon check in we requested a crib for our infant son. We were told it would be delivered to our room "shortly". I waited an hour and a half and and the crib never arrived. I then called the front desk to inquire about the crib and I was told the crib would be right...

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Helpful?
Thank jay0211
Jersey, United Kingdom
Reviewed 2 weeks ago

I asked for a quiet room with two queen beds. Instead I got one with a queen and bunk beds which made the room very dark and oppressive and was facing the traffic on the US 192 - very noisy with drag races. Bathroom very very cramped though the queen bed was mega comfy! I would not stay here again...

Review collected in partnership with Alpharooms
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1Thank Liz P
Fort Lauderdale, Florida
Reviewed 2 weeks ago

After driving four hours, check-in at 9pm last Sunday night took 45 minutes. While standing in a line that snaked out the front door and was being handled by one person at the front desk, one notices the dirty chipped tile and tattered upholstery in the front lobby. One of the elevators was broken but was repaired in the morning....

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Helpful?
Thank LatLong2680
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Hello LatLong2680, I appreciate your stay at the Holiday Inn Orlando SW - Celebration Area, FL. Thank you for posting your candid review. I am concerned to see that the wait at check in was disappointing. I understand that you needed to rest after a long drive. Your comments will be used by the hotel's management to prevent similar issues...

Metro Minneapolis-Saint Paul, Minnesota
Reviewed 2 weeks ago

We got a room on the fifth floor, balcony overlooking the parking lot - nothing too fancy, not the most comfortable bed I've ever slept in, but it was clean, well-maintained and lots of pillows. The location worked out well for our purposes, a reasonably short drive from our business and entertainment destinations. We enjoyed the breakfast buffet and the...

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Thank JCM57
Reviewed 2 weeks ago

Have not made it jet to the rooms but so far the staff is non accommodating at all to the guest needs, they do not even try to help, just don't care. Lobby is dirty, ripped and stained furnitures makes me wonder.

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Helpful?
4Thank 4ever321
IHGService, Guest Relations Manager at Holiday Inn Orlando SW - Celebration Area, responded to this review

Dear 4ever321, Thank you for your review and for staying at the hotel. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It is truly regrettable to hear that you experienced inconvenience due to the poor cleanliness of the hotel lobby...

Reviewed 2 weeks ago via mobile

Not a bad hotel clean rooms nice view and alot of stuff to do within walking distance. We got the 6th floor facing the pool with a nice balcony so a decent view. A nice pool and a jucuzzi with a pizza hut and a pretty nice size mart for all your foods and drinks. No microwave we asked but...

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Helpful?
Thank William P

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Devote your time to fun activities at Holiday Inn Orlando SW - Celebration Area, located in Kissimmee, Florida, off U.S. Highway 192 East (also known as the Irlo Bronson Memorial Highway). We are an official Walt Disney Good Neighbor full-service hotel! Enjoy our newly renovated rooms, kid suites, meeting facilities, pool, kids theater, and business and fitness centers! Reminisce with M-I-C-K-E-Y M-O-U-S-E at the world-famous Walt Disney World resort in nearby Orlando. See the characters come alive at the Magic Kingdom. Travel to futuristic times at Epcot center. Witness pure movie magic at Disney s Hollywood Studios. Visit Osceola Heritage Park, a 120-acre multipurpose complex that offers exciting sports and entertainment shows. Catch a concert or event at the Silver Spurs Arena, or a baseball game at the Osceola County Stadium. Shop at the Loop, a large outdoor strip mall housing major department stores and smaller retail stores, casual restaurants, and a movie theater. Rev your engine and head to Old Town, a vibrant, family-friendly shopping, dining, and entertainment destination. Enjoy live entertainment each night and don t miss the Classic Car Cruises. Rejuvenate with a tasty hot breakfast at our Trattoria Cafe. Eat hearty from our Best-4-Breakfast menu. Enjoy a leisurely, peaceful vacation or comfortable working environment at our hotel, where Kids Stay Free and Kids Eat Free. Relax, it s Holiday Inn Orlando SW - Celebration Area. There is a Daily Service Fee of $15 which guests pay upon check-out. ... more   less 

Additional Information about Holiday Inn Orlando SW - Celebration Area

Address: 5711 W Irlo Bronson Memorial Hwy, Kissimmee, FL 34746-4746 (Formerly Holiday Inn Main Gate East)
Region: United States > Florida > Central Florida > Kissimmee
Price Range: €80 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Orlando SW - Celebration Area 3*
Number of rooms: 444
Reservation Options:
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Also Known As:
Holiday Inn Main Gate East Hotel Kissimmee
Holiday Inn Orlando SW - Celebration Area Kissimmee, Florida
Orlando Holiday Inn
Holiday Inn Kissimmee
Kissimmee Holiday Inn
Hotel Style:
#4 Business Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Orlando SW - Celebration Area staff and other travellers.
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Questions? Get answers from Holiday Inn Orlando SW - Celebration Area staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room I had was over a lower roof so if you opened door to balcony it was very loud. Didn't affect us as we did not use balcony.”
jay0211, 15 Apr 2017 | Read review
“Stay somewhere else”
465douglasp, 30 Mar 2017 | Read review
“get a patio; pool view”
Jennyflower_12, 29 Mar 2017 | Read review
“second tower, south side”
HappyTrailsWisconsin, 23 Mar 2017 | Read review
“If the plan is to be out and about most of the day, go for a standard room and save some money.”
  • Tiny Closet area
  • Gaming Room
  • see safe in lower left hand corner
  • Gaming room
thetammyjo, 21 Mar 2017 | Read review
5 of 5