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I was a little nervous booking this room cause of other reviews. When I arrived thr staff was great and helpful! First night was fine but it went downhill from there! Bad housekeeping, even after making complaints about the poor cleaning of my room! The...More
AAccording to Travelocity and it's reviewers, this hotel was given a 3-star. This hotel is NOT a 3-star, it had no refrigerator like the front desk had told us, there were blood stains on the towels. We paid a very low rate on the room,...More
I booked a package deal through Westgate Villas Timeshare to stay at the Quality Inn and to receive Disney tickets for a super low rate if my husband and I toured the property. Upon arriving, we were mortified. The room looked like something from a...More
2 Thank Keesga
Response from Harold H, General Manager at Quality Inn & Suites EastgateResponded 5 January 2015
We accommodate many guests each evening and the principal goal of our hotel is to provide dependable service. Consequently, it's dissappointing to learn that you're unhappy.I want you to know that the comments and suggestions we receive are taken seriously, and the proper action will...More
Room was not available until after 3 in the afternoon. Hotel is advertised as having washing machines and a heated pool. Neither of these are here. Both washers are broken with very old tattered out of order signs on them. Staff says pool has never...More
There are lots of really cheap places and some overpriced ones to stay at in Kissimmee. This quality in is a great blance in my opinion. Very clean comfortable rooms and a very helpful and friendly staff. Except for a hot tub they every other...More
Response from Gustavo G | Reviewed this property |
Hello! Yes, there is free shuttle. I did not use this service this time, but my previous experiences in these non-park services was not good. They take a long time to arrive and they go to search for passengers to many... More
Hello! Yes, there is free shuttle. I did not use this service this time, but my previous experiences in these non-park services was not good. They take a long time to arrive and they go to search for passengers to many hotels, they do not go directly .... maybe this is different, I suggest asking before. Good luck!