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Galleria Palms Hotel

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Traveller (318)
Room & Suite (278)
Videos (2)
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About

#4 of 140 hotels in Kissimmee
Location
Cleanliness
Service
Value
Travellers' Choice
Experience the convenience of our Kissimmee hotel - Just Minutes From Disney's Maingate. Less than 1 mile to Animal Kingdom, and the theme parks at Walt Disney World(R) Resort and other popular attractions. We have an ideal location as well as newly renovated, modern, spacious and comfortable guest rooms, with in-room safes, 49 inch flat screens televisions, in room K-cup coffee and tea, new Sealy Royal Supreme Perfect Sleeper pillow-top mattresses, wood vinyl flooring, fridge and microwave. There is a complimentary deluxe hot breakfast buffet served daily, free WiFi throughout the hotel and pool area, and a free shuttle to select area theme parks. Heated outdoor pool onsite with sun loungers, tables with umbrellas and pool towels provided, as well as a guest laundry available for use. Our location is close to retail conveniences and many dining options within walking distance. Whether you use the park shuttle or drive to the parks, getting to the parks is very easy from the hotel.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Kids stay free
Children's television networks
Free shuttle or taxi services
Baggage storage
Street parking
Wifi
Pool / beach towels
Outdoor pool
Heated pool
Fence around pool
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour check-in
24-hour front desk
Self-serve laundry
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Room features
Blackout curtains
Air conditioning
Desk
Housekeeping
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bath / shower
Interconnected rooms available
Safe
Seating area
Sofa
Telephone
Wardrobe / wardrobe
Iron
Laptop safe
Private bathrooms
Wake-up service / alarm clock
Microwave
Refrigerator
Flatscreen TV
Radio
Complimentary toiletries
Hair dryer
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Room types
City view
Pool view
Non-smoking rooms
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Quiet
Modern
Languages Spoken
English, Spanish, Filipino, Portuguese
Hotel links
Special Price:12% Direct Booking Discount
961Reviews172Q+A100Room tips

Reviews
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Gaetanne F wrote a review 16 Mar
Montreal, Canada3 contributions1 helpful vote
We had a perfect family stay at this hotel for our 5 day Disney World holiday. We were 2 adults and 1 child and I have absolutely no complaints what so ever about our experience here. Prior to booking, I had read all the reviews on Expedia, Booking and Trip Advisor as well as Google, to try and get a feel for the place. The 9 star reviews were accurate and I was so pleased with our stay. Here is what we loved: Fast and easy check-in and check out, with friendly informative service at front desk. Newly renovated bedrooms, very clean, with brand new very comfortable queen beds, new modern decor and furniture. There is a fridge, microwave, and K-Kup coffee machine, so if you have a favourite K-Kup brand, bring some from home. They do have free coffee in the room and downstairs, but it might not be the strongest. I was happy to have brought some Tim Hortons Medium from home. The bathroom had a long counter with two sinks, so that was much appreciated for getting ready in the morning. The tub could use an updated renovation, but that did not bother us. The room was very quiet and we did not hear any neighbours at all. So sleep quality was great, especially since we had parks to visit 5 days in a row. I had requested a room away from the elevators which was honoured. I appreciated that the hallways were carpeted, so we never heard any suitcases rolling by either. If you wanted new towels, you left them on the floor. If you did not, you hung them up. The maid service was available daily, but we just put a Do Not Disturb sign each day, unless we wanted fresh towels. Each morning we had plenty to eat before going to the parks. There were always tables available in the dining room breakfast area in the lobby. Every day there were hot eggs, either scrambled or cheese omelette, and the meat would either be sausages or ham slices. There were pastries such as bagels, bread for toasting, and a pancake maker which my son loved. You just clicked on the number of pancakes you wanted and out they popped from the machine. There was also a variety of cold cereals and fresh milk, and yogourt cups (plain and fruit flavours), as well as bananas and apples for fresh fruit, to get some fibre. There was coffee, tea, hot chocolate, orange juice in the beverage dispensers. After breakfast we would wait out front and hop on one of the free shuttle buses to the park. This hotel is the 2nd pick up place (the 1st being across the street) the the shuttle was always nearly empty or empty when we got on, and we were the 2nd people to be dropped off at night, which was great. The shuttles times to the parks during March 2024 were the following: 8:30 AM Magic Kingdom, 10:30 Hollywood Studios and EPCOT. You have to Uber or Lyft to Animal Kingdom but you are only a few minutes away, so you won't pay more than $8-10 USD in the morning and $15 at night. On our last morning we wanted to sleep in and go to Magic Kingdom, so instead of taking the 8:30 AM shuttle, we took the 10:30 shuttle to EPCOT and transferred on the monorail to the TTC at Magic Kingdom, which worked out great. Please note that YES, the shuttles do go to around 5-6 other hotels and pick and drop people off in the immediate area. So that can take around 15-20 minutes extra, but once you are off, you head straight to WDW with no further delays. I didn't mind, as we weren't in a rush or hurry. We saved a lot of money on food by staying at this hotel, as we were able to just buy lunch and dinner at Disney parks, and we saved a lot of money with the free shuttles. This hotel cost us $140 per night Canadian, so $100 USD per night, all taxes and fees included. They do not have resort fees, they do not charge extra for parking. It is a fantastic value if you just need a place to sleep, refuel, and get transportation to parks. They also have a shuttle to Universal and SeaWorld departing at 7:05AM which we did not use. The pool looked very nice, but we did not get a chance to use it. There were always lounge chairs available as I think hardly anyone uses the pool, they are all at the parks during the day. So you can have the pool to yourself basically. For shopping, there were 2 gift stores right next door to get some souvenirs, a Walmart across the street (10 minutes walk) and restaurants along the street. It is also worth mentioning that you do not hear heavy traffic in the rooms either, as you are just slightly off the main street, on a quiet lane. I would recommend this place as a fantastic value hotel, giving you everything you would need: sleep, quiet, breakfast and shuttles to parks daily, in a perfect location. I would return here and recommend it to anyone travelling on a budget, who doesn't need a resort ambiance.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randy Bohannan, General Manager at Galleria Palms Hotel
Responded 2 days ago
Thank you Gaetanne F for taking the time to write your extensive and detailed review on TripAdvisor. We will pass on to our team how happy you were with your accommodations and the service you received. Future guest will appreciate the detailed information and tips you have provided about the hotel, our services and the surrounding area. Thanks for mentioning how you were pleased with our hot complimentary breakfast buffet, our complimentary shuttle, our complimentary 24 hour tea and coffee service, our staff and service, our comfortable rooms and how clean you found the hotel and your room. We are thrilled you found value by staying here and you liked many of the surrounding stores and restaurants. We will also mention to the ownership your recommendation of an updated guest bathroom renovation as we are always seeking ways to improve our product. Thank you again for taking the time, energy and effort to write such a detailed review. We truly appreciate your recommendation and please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Vickie J wrote a review Jan 2024
Duluth, Minnesota3 contributions
Hotel's Favourite
It was a very pleasant place to stay and reasonably priced. Sebastian was the Front Desk Clerk who checked us in and out and he was very personable and pleasant. I had trouble with the vending machine. It wouldn’t give me my money back. I went to the front desk and they didn’t question it….they reimbursed me. I would stay there again.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randy Bohannan, General Manager at Galleria Palms Hotel
Responded 15 Jan 2024
Thank you Vickie J for taking the time to post your wonderful review on TripAdvisor. We will pass on to our team how happy you were with your accommodations and the service you received. Thanks for mentioning how you were pleased with our staff and service and that you found value by staying here. Sebastian is a wonderful team player and he truly understands customer service. We are so glad that he could assist you with whatever you needed at the Front Office. I will make sure to pass on to Sebastian your very kind words about him. We truly appreciate your recommendation and please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MidWinterVacation wrote a review 15 Mar
Ontario, Canada39 contributions156 helpful votes
Location is good, lots of shops & restaurants nearby. Walmart 15 min walk. Our room on the 5th floor was nicely decorated & updated. Elevators are slow. Free breakfast was very good, loved the pancake machine. Nice & clean, filling up supplies as needed. The 8:30am shuttle to Magic Kingdom was good. We tried the 10:30am one to Hollywood Studios, too many stops at other hotels, took forever to get there! They should have an earlier option to get home. We ended up getting a Lyft home because we couldnt wait until 9:30 - 10pm. Didnt try the pool area, but its very basic. Overall we were pleased with out stay at Galleria Palms.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randy Bohannan, General Manager at Galleria Palms Hotel
Responded 4 days ago
Thank you Mid Winter Vacation for taking the time to post your comments on TripAdvisor. We will pass on to our team how happy you were with your accommodations and the service you received. Thanks for mentioning how you were pleased with our hot complimentary breakfast buffet, our staff and service, our rooms and our complimentary shuttle service. We thrilled you like the location with the many surrounding shops and restaurants. We truly appreciate your recommendation and please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Curious106695 wrote a review 14 Mar
1 contribution
Very damp room, uncomfortable bed, very hard pillow. Fair breakfast. Unfortunately, my daughter forgot a stuffed dog at the hotel. We called back the same day, but it was probably already in the garbage. I understand that we shouldn't have forgotten it, but a little 24/48 hours before throwing it out wouldn't be so much to ask.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randy Bohannan, General Manager at Galleria Palms Hotel
Responded 3 days ago
Thank you taking the time to post your review of our hotel. We apologize for the inconveniences you faced here at our hotel. We reviewed our logs at the front desk and your account and see no mention of any issues being brought to our attention. We expect our Front Desk Agents to resolve any issues or concerns that are brought to their attention by our guests as they are empowered to do so. However, we will have our housekeeping check out the concern you mentioned in the room but we have all the airconditioners in the room newly installed. We informed our Executive Housekeeper to check the stuffed animal in our lost and found department and she also checked everywhere even in our housekeeping Laundry area, as you requested, but unfortunately, nothing was found. We wish you well, safe travels. Warm Regards, Angie Canlas Front Office Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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WILLIAM F wrote a review 13 Mar
17 contributions2 helpful votes
Great stay at Galeria Palms. Enjoyed ther amenities including free hot breakfast including fresh hot pancakes from machine and different eggs and sides every morning. Very clean room with daily maid service was nice. Enjoyed having very large TV, bathroom with double sinks + additional sink outside of bathroom,refrigerator and microwave. The sofa in addition to the king bed was a nice touch. There are several restaurants and souvenir stores within a couple of blocks, including an IHOP next door.
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Date of stay: March 2024Trip type: Travelled as a couple
Room Tip: Arrived very late with no dinner due to airline delay and held room for us.. It was helpful to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randy Bohannan, General Manager at Galleria Palms Hotel
Responded 5 days ago
Thank you William F for taking the time to post your kind words on TripAdvisor. We will pass on to our employees how happy you were with your accommodations and the service you received. Thanks for mentioning how you were pleased with our hot complimentary breakfast buffet, our staff and service, our comfortable rooms and how clean you found the hotel and you room. We thrilled you like the location with the many surrounding shops and restaurants. We truly appreciate your recommendation and please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Wyo d wrote a review 6 Mar
6 contributions
Staff is great. I decided to extend my stay and Angie was great at making that happen. Rooms are clean, well appointed. Comfortable bed, roomy, clean bathroom with nice fixtures. Everything is well maintained. This is not a luxury hotel but for the money it’s great. Breakfast is a plus, good meal with eggs and protein. All the continental breakfast stuff to. Room was maintained by hard working staff who take pride in there jobs. They are super. In the breakfast area the ladies keep up with a ton of people moving thru the breakfast area. They are awesome.
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Date of stay: March 2024Trip type: Travelled solo
Room Tip: Enjoy the stay. It’s a good place.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randy Bohannan, General Manager at Galleria Palms Hotel
Responded 1 week ago
Thank you Wyo d for taking the time to post your awesome review on TripAdvisor. We will pass on to our staff how happy you were with your accommodations and the service you received. Thanks for mentioning how much you liked our complimentary hot breakfast buffet, how much you like our guest rooms and our staff and service. Angie is a wonderful team player and she truly understands customer service. We are so glad that she could assist you with extending your reservation. I will make sure to pass on to Angie, the breakfast staff and the housekeeping staff your very kind words about them. We are thrilled you found value by staying here and we truly appreciate your recommendation and please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sabrina C wrote a review Feb 2024
1 contribution
My stay at the hotel was an unexpectedly delightful experience, especially due to the remarkable service provided by the staff. Upon our early arrival at 10 AM, well after the breakfast service had ended at 9:30 AM, we were met with a situation that could have started our day on a disappointing note. However, the front desk agent, Sebastian, turned our morning around with his exceptional customer service skills. Not only was he incredibly friendly, but he also went above and beyond to ensure we didn't miss out on the most important meal of the day. Understanding our plight, Sebastian, along with the diligent kitchen staff, Lita and Sol, managed to arrange a special breakfast for us. This kind gesture was not something we expected, and it truly set the tone for the rest of our stay. Their willingness to accommodate our needs, even when it required them to go out of their way, was genuinely heartwarming. The rest of our stay was just as pleasant, with clean rooms, comfortable amenities, and a welcoming atmosphere throughout the hotel.
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randy Bohannan, General Manager at Galleria Palms Hotel
Responded 2 weeks ago
Thank you Sabrina C for taking the time to post your comments on TripAdvisor. We will pass on to our employees how happy you were with your accommodations and the service you received. Thanks for mentioning how much you liked the complimentary hot breakfast buffet, our staff and service, how clean you found the hotel, and our welcoming atmosphere. Sebastian, Sol, and Lita are wonderful team players and they truly understand customer service. We are so glad that they could assist you with whatever you needed at the Front Office and the breakfast area. I will make sure to pass on to Sebastian, Sol and Lita your very kind words about them. We truly appreciate your recommendation and please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Mariela L wrote a review Feb 2024
Winnipeg, Canada1 contribution
We had such an amazing time in the hotel. Everything was clean, the rooms were very comfortable, the bed and pillows amazing. The staff was very friendly and helpful specially Fabiana, Sebastian and Erin (Front desk). The breakfast daily variaety was great and the ladies working at the buffet were nice as well. The cherry on top is the free bus service to and back to the parks and the location of the hotel was excellent. Shopping stores, restaurants and wallmart all in walking distance. We will definetely recommend to stay in Galleria Palms Hotel 100%
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Date of stay: February 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randy Bohannan, General Manager at Galleria Palms Hotel
Responded 3 weeks ago
Thank you Mariela L for taking the time to post your amazing comments on TripAdvisor. We will pass on to our staff how happy you were with your accommodations and the service you received. Thanks for mentioning how you were pleased with our hot complimentary breakfast buffet, our complimentary shuttle service, our staff and service, our rooms and how clean you found the hotel. Sebastian, Fabiana, and Erin are wonderful team players and they truly understand customer service. We are so glad that they could assist you with whatever you needed at the Front Office. I will make sure to pass on to Sebastian, Fabiana and Erin your very kind words about them. We are thrilled you liked our location and found value by staying here. We truly appreciate your recommendation and please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Lana T wrote a review Feb 2024
1 contribution
The hotel staff , very friendly Welcoming Lobby, so nice The room was very nice, brand new, spotless Comfortable, sofa and the bed was so comfy We had just been on 11 night cruise, and just needed a room for one night But Id stay for a long vacation if I could
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randy Bohannan, General Manager at Galleria Palms Hotel
Responded 3 weeks ago
Thank you Lana T for taking the time to post your wonderful comments on TripAdvisor. We will pass on to our employees how happy you were with your accommodations and the service you received. Thanks for mentioning how much you liked our staff and service, how clean you found the hotel, and our new rooms and its amenities. We hope you had a wonderful time on your cruise! We truly appreciate your recommendation and please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Jane M wrote a review Feb 2024
1 contribution
This is one of the most cozy hotel I’ve stayed at, at such an affordable price. The staff is so nice and accommodating, specially Sebastian at the front desk who was always there, ready to help me with a big smile. I had a problem with the TV, I couldn’t really get it to work for me, I called front desk and Sebastian prontly tried to fix it, and did it successfully with help from maintenance. I’ll definitely be coming back if you keep having such a great staff like him, and to eat some cookies (they are amazing, do yourself a favor and get some if you’re staying here)
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Randy Bohannan, General Manager at Galleria Palms Hotel
Responded 4 weeks ago
Thank you Jane M for taking the time to post your awesome review on TripAdvisor. We will pass on to our staff how happy you were with your accommodations and the service you received. Thanks for mentioning how cozy you found the hotel, how much you liked our complimentary afternoon cookies and our staff and service. Sebastian is a wonderful team player and he truly understands customer service. We are so glad that he could assist you in resolving the issue with the television. I will make sure to pass on to Sebastian your very kind words about him. We are thrilled you found value by staying here and we truly appreciate your recommendation and please come back soon. Randy Bohannan General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
€99 - €140 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
galleria palms kissimmee, hotel galleria palms, meridian palms
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
118
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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GALLERIA PALMS HOTEL - Now €108 (Was €̶1̶1̶9̶) - UPDATED 2024 Reviews & Price Comparison (Kissimmee, Florida) - Tripadvisor

Frequently Asked Questions about Galleria Palms Hotel
Which popular attractions are close to Galleria Palms Hotel?
Nearby attractions include Bonanza Golf and Gifts (0.7 km), Walmart (0.7 km), and Wild West Rodeo Adventure (1.1 km).
What are some of the property amenities at Galleria Palms Hotel?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Galleria Palms Hotel?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Galleria Palms Hotel?
Guests can enjoy free breakfast during their stay.
Is parking available at Galleria Palms Hotel?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Galleria Palms Hotel?
Conveniently located restaurants include Los Amigos Mexican Grill & Tequila Bar, Drafts Sports Bar & Grill, and Black Angus Steakhouse.
Are there opportunities to exercise at Galleria Palms Hotel?
Yes, guests have access to a pool during their stay.
Which languages are spoken by the staff at Galleria Palms Hotel?
The staff speaks multiple languages, including English, Spanish, Portuguese, and Filipino.
Does Galleria Palms Hotel have any great views?
Yes, guests often enjoy the city view available here.
Is Galleria Palms Hotel accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.