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Sunset Palms Hotel Inn & Suites

562 reviews
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Traveller (175)
Room & Suite (66)
Pool & Beach (7)
Overview
  • Excellent26%
  • Very good38%
  • Average20%
  • Poor9%
  • Terrible7%
Travellers talk about
“thin walls”(27 reviews)
“yogurt”(19 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2.5 Star Hotel
All hotel details
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Reviews (562)Write a Review
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All reviewsthin wallsthe holiday inn expressyogurtlake buena vistafree breakfastsea worldother hotelsfront desk staffhot breakfastbasic hotelthe breakfast areastayed one nightan upgradedisney parksfree shuttlebeds were comfortablewalmart
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1 - 5 of 431 reviews
Reviewed 27 December 2017 via mobile

Hotel is family friendly, you can hear kids screaming and yelling. Room seemed smaller then average. Walls are super thin. Could hear everyone in the hall. Hotel is nice, just renovated. Breakfast is eatable.

Thank drrumble
Reviewed 18 December 2017

Hotel has been updated and looks very nice. I was alone and got upgraded to a suite on a Friday night in December. Clean, spacious room with microwave, fridge and Kerig. 48" TV's in bed room and living room. Breakfast was average as expected.

Thank wd2020
Reviewed 8 December 2017

We booked 2 rooms at this hotel as there was nothing else available for less that $100 per room on the date we required. The hotel is now run by Best Western, although we weren't told this at the time of booking and drove around...More

1  Thank cityhopper562
Reviewed 4 December 2017 via mobile

No hot water and couldn’t move me to a new room as there was nothing left gave me 14 Dollars off which I think that’s pretty said and not to talk about all the foot ball teams that were there at the time I should...More

Thank Andrew A
Reviewed 27 November 2017

Holiday Inn Express NOW OPERATED BY BEST WESTERN 3484 Polynesian Isle Blvd Kissimmee FL 34746 Complaint Description: Dirty, roaches on property, bathroom floor flooded, possibly sewer leak from another room, stains on bed skirt, possibly blood or feces. Room number: 309-A Holiday Inn Express now...More

2  Thank Joe R
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About
Awards & Recognition
GreenLeaders Bronze level
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Free High Speed Internet ( WiFi )
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Shuttle Bus Service
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$86 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kissimmee
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$86 - US$148 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Green Hotel in Kissimmee
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (175)
Room & Suite (66)
Pool & Beach (7)
Dining (4)
Family and Play Areas (2)
Business Centre & Event Rooms (1)
Questions & Answers
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rachelsmartins
20 January 2018|
AnswerShow all 3 answers
Response from Joe R | Reviewed this property |
When I visited in November 2017 the place was in poor condition. Two days before I arrived at the hotel they were evicted from the InterContinental Hotels Group (IHG) and lost their name as Holiday Inn Express. I only... More
1
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MED1500
31 May 2017|
Answer
Response from JGinat | Reviewed this property |
You have to report a review if it's not of this hotel.
-1
Votes
Katiepearlgirl
13 February 2016|
AnswerShow all 6 answers
Response from MED1500 | Reviewed this property |
The best thing to do is call the hotel directly and ask about their Shuttle. They do have a shuttle that leaves in the morning and returns in the evening. Sometimes the times are not convenient. I have found I can take the... More
1
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Room Tips
"Try to get something away from the pool as it can be loud."
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"A top floor away from the elevator shaft."
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"Away from elevator and side doors."
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"ROOM 301 is very large"
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