Embassy Suites by Hilton Orlando Lake Buena Vista South
Lowest prices for your stay
US$191
Free cancellation until 05/02/23
US$215
US$166
Booking.comUS$191
TravelocityUS$191
AlgotelsUS$215
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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About
#5 of 162 hotels in Kissimmee
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
The Embassy Suites by Hilton Orlando Lake Buena Vista South hotel offers an ideal location in Orlando, Florida. We are just 3.5 miles from the Walt Disney World Resort and a short, 20-minute drive from Orlando International Airport. Located one block east of US 192, numerous restaurants, shopping malls, golf courses, world-class attractions and all of the excitement that Orlando has to offer surround the hotel. As Orlando's largest Embassy Suites convention hotel, we feature modern conveniences for business guests attending a meeting or convention, and a great location and recreational amenities to please leisure guests. Spacious two-room suites include a number of amenities such as a generous workspace and the luxurious Sweet Dreams Bed Experience. Take advantage of our many amenities including a sparkling outdoor pool and whirlpool, well-equipped Fitness Center, game room, jogging paths, nearby golf, restaurants and two outlet malls.
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Property amenities
Electric vehicle charging station
Wifi
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Kids stay free
Children's television networks
Paid private parking on-site
Parking
Free wired internet in the business centre
Paid wifi
Pool / beach towels
Outdoor pool
Heated pool
Shallow end in pool
Fence around pool
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Snack bar
Special diet menus
Vending machine
Highchairs available
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Concierge
Convenience store
Gift shop
Newspaper
Outdoor fireplace
Outdoor furniture
ATM on site
First aid kit
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
Ironing service
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Room features
Allergy-free room
Desk
Dining area
Housekeeping
Room service
Cable / satellite TV
Sofa bed
Bath / shower
Safe
Separate living room
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Iron
Laptop safe
Wake-up service / alarm clock
Flatscreen TV
On-demand films
Hair dryer
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Room types
Landmark view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Modern
Languages Spoken
English, Spanish
Location
61Somewhat walkable
Grade: 61 out of 100
23Restaurantswithin 0.5 km
1Attractionwithin 0.5 km
Contact
4955 Kyngs Heath Road, Kissimmee, FL 34746-5512
Getting there
Car HireSee all Kissimmee car hire
2873Reviews140Q+A100Room tips
ReviewsWe perform checks on reviewsTripadvisor’s approach to reviewsBefore posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
We perform checks on reviews
Tripadvisor’s approach to reviews
Before posting, each Tripadvisor review goes through an automated tracking system, which collects information, answering the following questions: how, what, where and when. If the system detects something that potentially contradicts our community guidelines, the review is not published.
When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site.
Our team checks each review posted on the site disputed by our community as not meeting our community guidelines.
Learn more about our review moderation.
Traveller rating
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Popular mentions
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The atmosphere and service is superb. Breakfast is very good and the daily happy hour is a plus. Fatima and Nicole are awesome and treat you like family. We have been here for 3 conferences over the years and the service is A+. Alan the manager of the bar from New Jersey is a great guy.
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Date of stay: January 2023Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Warren Bingham, Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 5 days ago
Joseph, Thank you for your review of our Embassy Suites in Kissimmee. We are thrilled you had a great experience once again and we also appreciate you mentioning Fatima and Nicole specifically (Allen too). We look forward to welcoming you back again soon and again providing you with a great experience. Kind Regards, Warren Bingham Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel's Favourite
My husband stays here often for work. I was able to join him a couple of weeks during the summer. I can see why he keeps coming back. From Natalie and the entire reception area to Fatima and the entire bar staff and every department in between… everyone goes above and beyond to ensure we have a comfortable and enjoyable stay. The 2 bedroom suites are so spacious and clean. I was able to get work done without feeling like I was trapped in a cramped hotel room. I also enjoyed the other amenities such as the pool, the gym, and of course the breakfast buffet and happy hour. Now, when my husband comes back for work and I can’t come with, I will feel so jealous!
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Date of stay: August 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Warren Bingham, Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 5 Aug 2022
Ronitel, Thank you for your review of our Embassy Suites in Kissimmee. We are glad you had a wonderful visit when you were able to join your husband recently! We appreciate your kind words about our hotel and our great team and we're glad we're able to provide a home away from home when all of you travel to our area. We look forward to seeing you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This hotel decided it was a good idea to regularly host “youth conventions” be prepared to have dozens of unsupervised and disrespectful kids running around the hotel, holding open elevator doors, hitting all the buttons in the elevator, unsafe behavior, etc. Made our stay extremely unpleasant.
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Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Warren Bingham, Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 2 weeks ago
Tori, Thank you for your review of our Embassy Suites in Kissimmee and for joining TripAdvisor to post your feedback. We appreciate your feedback regarding the groups we accept in our hotel. The only "youth group" we had this past weekend were affiliated with a church and we did not receive any other complaints regarding them. Group business will always be important to our hotel, and any other for that matter, especially in the Orlando area, as our goal is to always work diligently to ensure all of our guests are able to enjoy our facilities. We do hope you alerted our team to this as we do want to resolve concerns before you depart the hotel. Again, we appreciate your feedback and apologize that your visit was not exceptional. Kind Regards, Warren Bingham Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When I arrived, the fridge was making a loud noise. I attempted to call the front desk, but the room phone wasn't working. I called on my cell and a repairman came up quickly with a pre cooled fridge. Very good service. He told me the phone was probably part of a larger problem they were having with the internet access. Later that evening, I attempted to heat up a sandwich in the microwave and the microwave turntable was not turning. I called it in and the same maintenance man brought up a good microwave. When I went to bed the remote for the bedroom TV was not working. I never called that in. The next morning, none of the channels on the TV were working and the internet access was bouncing up and down. I did not call that in either. When I came back in the afternoon, the TV channels and the internet seemed to be working ok. I reported all of my frustrations to someone at the front desk upon check out, and she refunded my parking fee for the duration of my stay. I have stayed at this property many times and never had an experience like this. For the room rates that are charged, nothing should be wrong throughout the property IMO.…
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Review collected in partnership with Embassy Suites Hotels
Date of stay: January 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Warren Bingham, Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 3 weeks ago
luvboating_99, Thank you for your review of our Embassy Suites in Kissimmee. We appreciate you taking the time to review our hotel and we also value your feedback. We apologize for the miscues that you listed as that is certainly never the impression that we want a guest, especially a repeat guest, of our hotel to have. We will certainly take a look at this and assure you we will do better when you come and visit us again. Kind Regards, Warren Bingham Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
I am a Diamond member that is faithful to the brand and while this hotel does its best to keep the grounds and interior clean, there needs to be some updating done to rooms with growing mold (I have video and photos, if management cares to see it) and condensation on windows. I discovered this the night before I checked out and was very disheartened. The carpet had a bad smell at check-in, which we requested house cleaning with air refresher. They came by to spray the carpet but it did not help for the 5 nights we stayed. The restaurant food was good and the staff were very delightful. It’s in a great location for Disney, restaurants and shopping but families need to be mindful of the environment that they place their kids, especially with allergies.
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Date of stay: December 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Warren Bingham, Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 3 weeks ago
Wanderlust868, Thank you for your review of our Embassy Suites in Kissimmee. We appreciate your loyalty to the Hilton family of brands as a Diamond member and we value your feedback. We hope that you brought these concerns to our attention while you were here as these types of requests are not common, especially as we work hard to keep our grounds and interior spotless with many favorable comments. Again, we appreciate your feedback and hope to have another opportunity to be of service to you soon. Kind Regards, Warren Bingham Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We were here as a recommendation from a school group parent who recommended this place at a block room rate. The breakfast was great, best ever for a hotel chain. The gym was nice and current with machines and equipment. No complaints. The happy hour snacks were a little scarce but it was a nice event.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Warren Bingham, Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 4 weeks ago
MrsCupofJoe, Thank you for your review of our Embassy Suites in Kissimmee. We appreciate your kind words and feedback from your visit and we're thrilled you had an overall great visit. We are thankful for the recommendation you received and we hope to see all of you again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been coming to this hotel in November for years and still feel comfortable here. However, some things have deteriorated. For breakfast there is only plastic cutlery and paper plates! 2 years ago this was considered a measure because of the Corona pandemic, meanwhile this is probably outdated. We were subsequently in another Hilton hotel - also 3 stars - and got silverware for breakfast! It gets even worse at the evening reception: all drinks are only served in plastic cups. The Chardonnay is excellent - but from a plastic cup virtually undrinkable. Red wine from a plastic cup is better not tasted at all. And if you ask for a glass you get the answer: we are not allowed to give it to you. You pay up to $300 a night and are served here on the level of a burger jointI! The only explanation: the great management of this hotel has found out that it is cheaper to pollute the environment with plastic than to try to keep a reasonable level. And it becomes completely absurd when you read the following sentence on the invoice: WE ARE A FLORIDA GREEN LODGING ESTABLISHMENT. WE CARE ABOUT OUR ENVIRONMENT Suggestion to the management: take this sentence seriously and finally understand that in the year 2022 you should not pollute the environment with vast amounts of plastic just because it is cheaper but come back to the level this hotel had before …
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Date of stay: November 2022Trip type: Travelled as a couple
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Warren Bingham, Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 5 weeks ago
Juergen, Thank you for your review of our Embassy Suites in Kissimmee. We appreciate your feedback as well as the opportunity to respond. As you can understand, when we are in a high-volume situation we do have to use some single-serve items in order to provide the best experience possible and turn tables as quickly and efficiently as we can. We do utilize single-stream recycling for all of our waste and did transition away from plastic straws many years ago to help keep them away from the oceans. Also, we will always be happy to provide a glass for wine should it be requested, While we wish we could make zero waste that is certainly not possible, but we do many things that are friendly to the environment, but you just don't see them, such as 75% of our electricity coming from renewable sources. Again, we appreciate your feedback and would love to discuss this further with you next time you come to visit as we always prefer two-way communication with our guests while they are here. Best Regards, Warren Bingham Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Our room was layered in Dust. The sink needed to be called twice as it was stopped up. The maid either threw out or took our snacks we brought with us. Seemingly minimal it was a 1 lb bag of almonds. A bunch of bananas and organic cookies for my granddaughter i had bought as q xmas present. We were compensated 20 dollars. But that is not the point. When We left a google review and how did your Director of Sales and Marketing Warren Bingham handl3 it? By insinuated we were lying about the snacks. Wording is everything. Telling us " supposedly missing snacks" was insulting and terrible public relations. Also the fresh fruit cups had moldy blueberries that we were given.
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Warren Bingham, Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 5 weeks ago
Hi Mike, Thank you for your review that you've now posted to TripAdvisor regarding your recent visit to our hotel. We appreciate your feedback and we certainly apologize for our mistake regarding your snacks. Our goal was to fully reimburse you for the value of the snacks that were supposedly taken, which was $20. We aren't certain about any fruit cups as that was not brought to our attention, but certainly apologize for that as well. The experience you described is certainly not what we strive for and we hope to have another opportunity to prove that to you again soon. Yes, we did use the word "supposedly" because we questioned the room attendant, as is our standard procedure, and she states she did not take or throw away any items in your suite and we do not have a reason to doubt anyone's integrity. So, we do have differing viewpoints of the matter, but as a gesture of apology we reimbursed you $20 immediately. There have been times where the team member has informed us of a mistake they made and we have yet to shy away from owning errors we make, because we do make them. However, when our Room Attendant stated she did not remove any items in this case I feel a responsibility to share that side of the story as well, not to insinuate or insult anyone, but just so all of the information is out there for anyone who wants to read it. As it pertains to our food offerings, we have made many updates, especially to our breakfast, in recent years to adjust to the increased number of dietary concerns/restrictions/preferences that our guests inform us of. Whether it be gluten-free breads, non-dairy milks, and many other items we successfully accommodate requests like this on a daily basis. I wish you all the best and do apologize that this incident did negatively impact your visit. Kind Regards, Warren Bingham Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Overall, this was the nicest hotel we stayed at in this price point in Orlando. The two room layout was very spacious and clean. The shower had great water pressure. And the windows gave us a beautiful view on the 10th floor. We even watched Epcot’s light show and Seaworld’s fireworks in the distance. Breakfast was top notch and the lobby’s Christmas tree was beautiful. Some things of interest: breakfast 6:30-9:30, evening reception 5:30-7 (3 bowls of trail mix, pretzels, goldfish, and sodas for those that don’t think alcohol like us).
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Date of stay: December 2022Trip type: Travelled with family
Room Tip: Room 1023 was great
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Warren Bingham, Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 21 Dec 2022
kristins624, Thank you for your review of our Embassy Suites in Kissimmee. We appreciate your kind words about our hotel and our two-room suites. We are also glad you and yours enjoyed some of the great views as well as the amenities that come with a stay in our hotel. We look forward to seeing you all again very soon. Kind Regards, Warren Bingham Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Wonderful hotel & employees! If just smelled like whoever cleaned the room sprayed an entire bottle of Lysol and moved on to the next room! The smell never died down. Other than that it was a great stay! We walked barefoot in the room as well and our feet turned black so that grossed us out. Just because it smells “clean” doesn’t mean it is!
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Review collected in partnership with Embassy Suites Hotels
Date of stay: December 2022
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from Warren Bingham, Sales at Embassy Suites by Hilton Orlando Lake Buena Vista South
Responded 16 Dec 2022
h0listicmama, Thank you for your review of our Embassy Suites in Kissimmee. We appreciate your kind words about our hotel and our great associates. We apologize about any aromas that you didn't like while you were here, but we have been cleaning all of the carpets in the hotel this week and that does have add an additional scent into the hotel, but some people love it too. Our team works hard to keep our hotel in great condition, and we are happy to prep a room for you without scented chemicals when you come back and visit us, just let us know! Kind Regards, Warren Bingham Director of Sales and Marketing
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
PRICE RANGE
US$169 - US$312 (Based on Average Rates for a Standard Room)
LOCATION
United StatesFloridaCentral FloridaKissimmee
NUMBER OF ROOMS
300
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Claim Your ListingEMBASSY SUITES BY HILTON ORLANDO LAKE BUENA VISTA SOUTH - UPDATED 2023 Reviews
Frequently Asked Questions about Embassy Suites by Hilton Orlando Lake Buena Vista South
Which popular attractions are close to Embassy Suites by Hilton Orlando Lake Buena Vista South?
Nearby attractions include Doldrick's Escape Room (0.3 km).
What are some of the property amenities at Embassy Suites by Hilton Orlando Lake Buena Vista South?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Embassy Suites by Hilton Orlando Lake Buena Vista South?
Top room amenities include a flat screen TV, a desk, and a dining area.
What food & drink options are available at Embassy Suites by Hilton Orlando Lake Buena Vista South?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Embassy Suites by Hilton Orlando Lake Buena Vista South?
Yes, paid private parking on-site and paid public parking on-site are available to guests.
What are some restaurants close to Embassy Suites by Hilton Orlando Lake Buena Vista South?
Conveniently located restaurants include Olive Garden Italian Restaurant, Taste of Punjab, and Smokey Bones Kissimmee.
Are there opportunities to exercise at Embassy Suites by Hilton Orlando Lake Buena Vista South?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Embassy Suites by Hilton Orlando Lake Buena Vista South have an airport shuttle?
Yes, Embassy Suites by Hilton Orlando Lake Buena Vista South offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Embassy Suites by Hilton Orlando Lake Buena Vista South?
Yes, dry cleaning and laundry service are offered to guests.
Does Embassy Suites by Hilton Orlando Lake Buena Vista South offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Embassy Suites by Hilton Orlando Lake Buena Vista South?
The staff speaks multiple languages, including English and Spanish.