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This is the most amazing and friendly place on earth! I love the staff and have gotten to know them individually, and they are always eager to assist me in my booking and vacation scheduling. The renovations are progressing with little interference to the guests...More
3 Thank Nikki H
Response from PIVacations, General Manager at Magic Tree ResortResponded 13 January 2017
Thank you for being a loyal guest of the Magic Tree Resort. We are always excited to hear from our guests regarding their feedback about our property as it provides us insight and assurance that we are continuing to meet and satisfy the needs of...More
We rented a room at this resort after reading rather positive reviews. Overall, it was not a bad experience for the price, but the place definitely needs renovation. As other posts indicate, there was a strong smell of moth balls in the room, and the...More
2 Thank alena21century
Response from PIVacations, General Manager at Magic Tree ResortResponded 5 January 2017
We appreciate your comments regarding your recent stay with us. Thank you for your honesty as it alerts us of our guests' satisfaction thus providing us an opportunity to rectify the situation. We could not agree more with your comment about our resort being a...More
My wife and I stayed here for a week in November 2016. Basically, it's an old (early 70s) hotel that was reconfigured to be condo unite. As soon as we walked into the unit assigned, we detected a strong odor that smelled like moth balls....More
Response from PIVacations, General Manager at Magic Tree ResortResponded 4 January 2017
Greetings from Magic Tree Resort. We appreciate you taking the time in providing us a review of your recent stay. Your input is welcomed as it provides us an opportunity to hear our guests' concerns and make improvements to enhance their overall satisfaction. In response...More
A friend and I stayed in room 408 over a weekend in Dec 2016. On Monday morning as I was getting dressed I noticed bugs on the bed. They were bed bugs - there were three of them and one of them was full of...More
4 Thank Seesea R
Response from PIVacations, General Manager at Magic Tree ResortResponded 3 January 2017
Tricom Management takes incidents of this nature very seriously. We have contacted the owner and resolved this concern to their complete satisfaction. The room has been inspected and treated. We apologize for how you were treated and have review your concerns with the resort manager....More
The worst experience ever, I'm still shocked that Interval offers this "Resort" as an option along Sheraton Vistana or Marriott Grande Vista. I found out why I couldn't find any room pictures, it's very old, clean, but it's a motel, not a Resort. IMPORTANT FACT:...More
4 Thank Andrea O
Response from PIVacations, General Manager at Magic Tree ResortResponded 28 December 2016
Thank you for your review. In the rare circumstances that we charge guests for additional cleaning fees we document the room with pictures and it is inspected by management before any charges are posted to a guest account. To prevent any charges in the future,...More
US$141 - US$199 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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Can I check in after midnight? I noticed the front desk hours end at midnight and I won't arrive from the airport until around 1am.
24 October 2016|
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Response from MaryS1327 | Reviewed this property |
We checked in at about 3 am. If you notify them that you will be late they put your key and your gate combination in a combination safe outside. When you notify them of late arrival they will give you instructions to... More
We checked in at about 3 am. If you notify them that you will be late they put your key and your gate combination in a combination safe outside. When you notify them of late arrival they will give you instructions to retrieve your info. Then, you just go to the lobby in the morning to complete checkin.