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Westgate Towers Resort

653 reviews
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Traveller (213)
Room & Suite (343)
Pool & Beach (124)
Overview
  • Excellent43%
  • Very good30%
  • Average13%
  • Poor7%
  • Terrible7%
Travellers talk about
“full kitchen”(45 reviews)
“jacuzzi tub”(16 reviews)
Wifi
Free Parking
Breakfast Available
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
3.5 Star Hotel
All hotel details
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Reviews (653)Write a Review
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All reviewssizzler restaurantfull kitchenjacuzzi tubwasher and dryerliving roomtimeshare presentationfull bathsthe check in processwi fifree breakfastking beddisney fireworksthird floorweek stayguest servicesfitness centerper day
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1 - 5 of 584 reviews
Reviewed 1 week ago

Great service! excellent facilities. the water park was awesome had a great time with my daughter. overall was a great experience. guess services went out their way to make us feel welcome. Specially Ashley Grimes. Thanks!More

Thank Josean B
Response from WestgateGuestRels, Guest Relations Manager at Westgate Towers ResortResponded 4 days ago

Thank you for your feedback. We are always pleased to hear when our beautiful facilities and our courteous staff were able to provide you with an excellent vacation. Is great how much you enjoyed the water park and the service provided by Ashley. We look...More

Reviewed 1 week ago via mobile

My family and I have been displaced for months I have been in many hotels throughout Central Florida. Then I stumbled upon The Westgate Towers Team! The team consist of reservations Erik Sandberg and Chantal Murray, and Westgate Towers staff! Special shout to Sara, Genesis,...More

Thank Deborah W
Response from WestgateGuestRels, Guest Relations Manager at Westgate Towers ResortResponded 1 week ago

Thank you for sharing your experience. Nothing pleases us more than to hear when members of our staff were friendly and able to make your visit with us a pleasurable one. We appreciate that you brought these employees to our attention as we will be...More

Reviewed 5 weeks ago via mobile

We arrived late on Friday around 11 to get our two separate king suites that we had already been charged for to be told that they were over booked and they had no rooms available. They sent us over to a sister hotel West Gate...More

1  Thank marlene247419
Response from WestgateGuestRels, Guest Relations Manager at Westgate Towers ResortResponded 4 weeks ago

Thank you for sharing your experience with us. We do apologize that this happened and can assure you that this is not the norm. We did experience some issues that caused a delay at check-in that was a bit overwhelming. Our dedicated team worked to...More

Reviewed 11 November 2017 via mobile

Booked through booking.com. I knew I would be checking in late so i made sure my check in time says 2am. After a 1.5 hr drive from Tampa, I was welcomed by a rude lady from the front desk. The moment I told her I...More

4  Thank ahernandez526
Reviewed 8 November 2017 via mobile

My family stayed at this resort for 3 days/2 nights while we were in town for Universal Studios. Overall we were satisfied, however we did have a few issues. The check in process was lengthy. I had to visit 3 different desks to complete the...More

1  Thank Ruth R
Response from WestgateGuestRels, Guest Relations Manager at Westgate Towers ResortResponded 4 weeks ago

Thank you for sharing your feedback with us. We are thrilled to know that you enjoyed the comfort of your accommodations as well as our timely efforts to address any concerns within your unit. We are also glad to know that you enjoyed our ideal...More

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Traveller (213)
Room & Suite (343)
Pool & Beach (124)
Dining (6)
Hotel & Grounds (171)
Bathroom (17)
Family and Play Areas (2)
About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Restaurant
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Meeting Rooms
Laundry Service
Concierge
Multilingual Staff
Self-Serve Laundry
Business Centre with Internet Access
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Restaurant
Details
Price range
US$91 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Kissimmee
#14 Top resorts Hotel in Kissimmee
#14 Romantic Hotel in Kissimmee
#17 Family Hotel in Kissimmee
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$91 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#10 Business Hotel in Kissimmee
#14 Top resorts Hotel in Kissimmee
#14 Romantic Hotel in Kissimmee
#17 Family Hotel in Kissimmee
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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