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Gaylord Palms Resort & Convention Center

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4,281 Reviews from our TripAdvisor Community

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There are newer reviews for Gaylord Palms Resort & Convention Center
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Showing 4,152: English reviews
Sarasota, Florida
Reviewed 13 August 2014

Stayed for several nights for a convention. Beautiful grounds, nice rooms,double sink was wonderful in the mornings when trying to get out the door. Restaurants within the resort are excellent but pricey;but if you don't have a car the cost is not so bad considering you've saved a car rental and the added parking cost. We loved the adult pool;...

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Helpful?
Thank Wanderlust34212
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

We sincerely appreciate you taking the time to comment on your recent experience at Gaylord Palms. We’re thrilled to know you enjoyed our array of restaurants, our atrium view rooms, and our South Beach adults only pool. We look forward to welcoming you back! Kanisha W. - Guest Service Guru

Reviewed 13 August 2014

We made a last minute decision to head to Orlando, after our trip to Hawaii was cancelled, due to 2 inbound hurricanes. We opted for the Gaylord Palms, as we are fans of Marriott hotels, and this one didn't disappoint. The property is beautiful and our room, which was a junior suite, was great. It is also extremely close to...

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Thank LivingAbroadFirenze
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you so much for your kind words. It sounds like you and your family definitely took advantge of the vast amenities we offer at Gaylord Palms Resort. We would like to apologize for the inconveniences you experienced during your check in process. Thanks again for taking time out of your busy day. We look forward to welcoming you and...

Trinidad
Reviewed 12 August 2014

I stayed here for a Convention over 4 days and I never ran out of things to do! The hotel is huge and for a short stay you really could not be bored! There are five restaurants /eateries and Gaylord has its own attractions like the Marlin dock & SS Gaylord, the cavernous atrium, pathways and replica historic settings, the...

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Thank The_Concierge_8
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you very much for taking time from your busy schedule to write a review of our property. We are very pleased that you enjoyed Old Hickory, the pool area and our property amenities. If you do visit our property again, we do have a shared shuttle service, operated by Mears Transportation, that you can pick up from the the...

Coral Springs, FL
Reviewed 12 August 2014

We have been coming to the Gaylord every year since 2010 for cheer competitions. Every year was an awesome experience except for March 2013. The hallway was chaos that year in particular and it seemed VERY unorganized, but I chalked it up to the cheerleading competitions adding more teams or something. I went to check in on my reservation and...

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Thank Zekeia
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

We sincerely appreciate you taking the time to comment on your experience at Gaylord Palms. As a company, we pride ourselves on empowering all of our STARS (employees) to make it right for our guests -- and we’re thrilled they were able to do so for you this year! We're sorry that your visit in 2013 was not as flawless...

Central Florida
Reviewed 10 August 2014

Stayed here with my three teens for an overnight trip to the Orlando area to relax and swim. The resort is kept up nice and the employees are friendly. Our room was clean and comfortable. We loved having double sinks as there were four females sharing the room. My kids were not impressed with the pools. As teens they were...

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1Thank glmh
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to provide feedback on your recent stay. Please be assured our hotel leadership reviews the pricing and practices in our marketplace to ensure we offer competitive rates and that our practices are in-line with other comparable resorts. We apologize that we did not meet your expectations with the time spent in the pool area....

West Palm Beach, Florida
Reviewed 10 August 2014

Gaylord can be very expensive if you don't know how and where to look. Go to online sites like Hotwire, Expedia (40% off deals ) Priceline etc. We have gotten this hotel around $70 so many times which is a steal. Then if you ask, they will upgrade you to atrium views, larger rooms etc. The benefit for families is...

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1Thank Taylor200
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for your kind words, Taylor! We know you have many options when booking your accommodations in Central Florida, which is why we sincerely appreciate you choosing Gaylord Palms. We’re sorry the dining experiences did not live up to your expectations, though. Our food & beverage team takes pride in providing diverse dining options for every appetite and wallet,...

NJ
Reviewed 10 August 2014

I stayed here for four nights on a business trip. This hotel is very large with what amounts to a miniature city in the atrium area. It's pretty cool with gators and fish all over, though certain areas smell quite bad (possibly due to the animals or chemicals in the water). The rooms are fine and the shower has good...

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Thank Rmani81
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you so much for your kind words. It sounds like you definitely took advantage of many of the amenities we offer, including the gym! Thank you again for the great review. We hope to see you again soon! -Linda P., Guest Service Guru

Daytona Beach, Florida
Reviewed 10 August 2014

Long line waiting to check in. Food outrageously expensive and not that great. I do not mind paying for what I get as my husband and I do weekend getaways. This was a one night stay and I thank goodness we didn't book 2 days. Stopped at Meditteranean restaurant to check menu for supper. Asked to see the menu as...

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2Thank Jc W
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Thank you for taking the time to review your recent stay. We strive to ensure each customer has a flawless guest experience and we’re very sorry we did not provide this for you. Please be assured that your comments are not taken lightly and they will be reviewed with the appropriate personnel. We accept the challenge of changing your impression...

Auckland Region, New Zealand
Reviewed 10 August 2014

I attended the Gaylord Palms for a conference. My wife joined me half way through and we stayed a couple of extra nights to have some time away together. We enjoyed our stay overall, but here are some things you need to be really of. This place is designed to milk your wallet dry. I stayed in the Nashville one...

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2Thank 42Kiwi_Traveller
Westmont, New Jersey
Reviewed 10 August 2014

The resort is beautiful, everything was just very expensive. Nice how their was a starbucks so you could grab on the go stuff if you have a meeting/class. Also the resort is HUGE, which is bittersweet. It felt like I walked 100 miles each day just going from my room to the pool to the convention center. The adult pool...

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Thank Gia L
GaylordPalms, Guest Relations Manager at Gaylord Palms Resort & Convention Center, responded to this review

Gia, we sincerely appreciate you taking the time to comment on your recent experience at Gaylord Palms. We're glad you enjoyed the Starbucks coffee and the adult pool. Please be assured our hotel leadership reviews the pricing and practices in our marketplace to ensure we offer competitive rates and that our practices are in-line with other comparable resorts. We hope...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Just minutes from Central Florida's world-famous theme parks, including Walt Disney World, Sea World and Universal Orlando, the 1,406-room Gaylord Palms Resort is the ideal destination for leisure and business travelers alike. This spectacular resort features 4.5 Acres of beautifully manicured gardens and themed environments beneath a signature glass-covered atrium. On-site leisure and recreation opportunities abound with the Cypress Springs Family Fun Water Park, featuring a multi-level water playground and four water slides; the adults-only South Beach Pool; Forbes Travel Guide's Four Star Relache Spa & Salon; Wreckers Sports Bar, featuring a two-story sports screen; and a 24 hour fitness center. And with eight restaurants and lounges ranging from fine dining at Old Hickory Steakhouse to casual poolside fare at SandBar, Gaylord Palms offers something for every appetite ... more   less 

Additional Information about Gaylord Palms Resort & Convention Center

Address: 6000 W. Osceola Pkwy., Kissimmee, FL 34746-4414
Region: United States > Florida > Central Florida > Kissimmee > Gaylord Palms Resort and Convention Center
Price Range: €188 - €373 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Gaylord Palms Resort & Convention Center 4*
Number of rooms: 1416
Reservation Options:
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Also Known As:
Gaylord Palms Hotel Kissimmee
Gaylord Resort
Gaylord Palms Resort Orlando
Gaylord Palms Orlando
Gaylord Palms Resort & Convention Center Kissimmee, Florida
Hotel Style:
#3 Spa Hotel in Kissimmee
#3 Business Hotel in Kissimmee
#4 Luxury Hotel in Kissimmee
#5 Romantic Hotel in Kissimmee
#8 Top resorts Hotel in Kissimmee
#12 Family Hotel in Kissimmee
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Questions & Answers

Here's what travellers have asked, with answers from Gaylord Palms Resort & Convention Center staff and other travellers.
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Questions? Get answers from Gaylord Palms Resort & Convention Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Enjoyed the balcony with atrium view”
 of 5 bubbles MichelleNYC27, 27 Mar 2017 | Read review
“ask for atrium view - we had parking lot :(”
 of 5 bubbles badams141, 27 Mar 2017 | Read review
“I like an outside room. Some nights the atrium can be noisy.”
 of 5 bubbles 389stevenb, 27 Mar 2017 | Read review
“Join the Marriott frequent users club and build points toward getting a free room upgrade.”
 of 5 bubbles S8616MPpaula, 26 Mar 2017 | Read review
“Ask for a room overlooking the main atrium.”
 of 5 bubbles wulsh1, 25 Mar 2017 | Read review
5 of 5